ILTA Voices

#0189: (CT) AI in the Business of Law: Low Risk, High Gain

This episode reframed “AI in law” as a business-operations opportunity, focusing on low-risk, high-return use cases across the back office (finance, operations, IT, HR, and knowledge). Bill Brice and April Heimerl emphasized starting with real process pain points, then using AI to reduce repetitive work (e.g., time-entry cleanup, month-end support, intake triage, policy/FAQ summarization) while keeping human oversight and clear guardrails. The discussion closed with practical steps firms can take immediately: pick one workflow, pilot with users, and measure time saved and friction removed.
Moderator:@April Heimerl - April Heimerl, Manager, Epiq Advisory for Law Firms 
Speaker:@Bill Bice - CEO, Zebraworks
Recorded on 06-16-2026.

#0188: (JIT) ILTA Just-In-Time: From Wall Street to Your Phone: The New Insider Trading Threat

The GC comes to you with a difficult problem: “How could you detect and stop this?”
In May, the SEC charged 21 individuals in an insider trading scheme led by an M&A attorney who built a global network that included other attorneys. While technology can't prevent every bad act, it can play an important role in identifying risks and strengthening controls.
Tune in to this episode for a lively discussion and practical insights on what you can do to help mitigate these threats.
Moderator:@Scott Christensen - Founding Partner, Kyndig Consulting  
Speakers:@David Forrestall - CEO, SecurIT360@Reggie Pool - Practical IG LLC, Principal
Recorded on 06-08-2026.

#0187: (CT) ILTA Just-in-Time: Three-Tier AI Architecture for Law Firms

Artificial Intelligence is rapidly transforming the legal industry, but not every legal task requires the power - or cost - of a large language model. In this episode, Rakyesh Itekar discussed the emerging three-tier AI architecture that combines LLMs, SLMs, and MLMs to deliver the right intelligence for the right task. Explore how law firms can optimize costs, improve security through on-premises AI, reduce hallucinations, and create a governed AI framework that supports long-term operational excellence.Creator:@Rakyesh Itekar - Practice Head., V Group IncRecorded on 06-04-2026.

#0186: (CT) Content Remix Series - Litigation and Practice Support

We are pleased to introduce the fifth ILTA Content Teams and NextGen Innovators Group podcast series—an initiative designed to repackage high‑value, evergreen content in a format tailored for today's Next Gen legal professionals.
 
Sessions included:
Tabletop Exercise on CoPilot
Work-First Or People-First?
Introduction of Legal Data Intelligence

#0185: (WIS) Leading with Strength: People, Strategy, and Security with Cindy Heiner

Cindy Heiner, Chief Information Security Officer at Aiden Technologies, brings more than two decades of security leadership to this candid conversation about career pivots, people-first leadership, and the evolving role of AI in security operations. What began as a near-exit from IT (she was seriously considering opening a coffee shop and bookstore in rural Oklahoma) turned into a defining career in cybersecurity after a colleague recruited her to build one of the earliest application security teams in 2003.
 
In this episode, Cindy shares how CliftonStrengths coaching helped her grow as both a leader and an introvert navigating a male-dominated field, why building the right team matters more than filling roles, and how she approaches AI and automation in security with enthusiasm balanced by a firm belief in human oversight. She also speaks directly to women considering a career in security, challenging the gatekeeping mindset and encouraging candidates not to let job descriptions scare them off.

#0184: (CT) Branding & Storytelling for Marketing Internal Tools

Branding & Storytelling for Marketing Internal Tools examined how law firms can borrow from traditional marketing and storytelling techniques to drive internal adoption of legal technology. Rather than launching tools and hoping attorneys find them, this session explored creative, human-centered ways to demonstrate how tech actually supports day-to-day legal work. Through real-world examples and practical ideas, it reframed internal tech promotion as a narrative challenge—connecting the right tools to the right moments in an attorney's workflow, and making innovation feel relevant, useful, and worth engaging with.
Moderator:@Mallory Arents - Innovation Training Specialist, Greenberg Traurig
Speaker:@Vishal Agnihotri - Managing Director, Innovation and Knowledge, Alston & Bird
Recorded on 05-26-2026.

#0183: (CT) AI Governance Foundations for Law Firms

In this episode, we break down how law firms can move from recognizing the need for AI governance to putting it into practice. The speakers explored the unique position firms hold as both AI adopters and client advisors, along with the real-world challenges of balancing innovation, risk, and resources.
Moderator:@Madeleine La Cour - Director, Risk and Compliance Operations, Baker Botts L.L.P.  
Speakers:@David Arlington - Technology Innovation and Practice Solutions Department Lead, Baker Botts L.L.P.@Kevin Clark - Sr. Director of Compliance & Governance, Dickinson Wright PLLC
Recorded on 05-21-2026.

#0182: So You Wanna Join the C-Suite: Episode 8 - Burnout in a Designer Suit

Executive burnout doesn’t always look like collapse—it often wears a polished exterior. In this episode, we explore the hidden toll of leadership done wrong and what it takes to reset before your impact starts to suffer.
- How does burnout show up in the C-suite? Think defensiveness, disengagement, or quiet stagnation.
- What are the early warning signs—and how can you catch them before they catch you?
- What’s the first thing you’d cut from your calendar to reclaim energy and clarity?
- And how do you rebuild focus without losing influence or momentum?
This episode builds tension with intention, inviting leaders to pause, reflect, and recalibrate. Because thriving isn’t just about performance—it’s about sustainability.

#0181: ILTA Update, May 2026

Join ILTA CEO, Joy Heath Rush, and ILTA Board Secretary, Christina Griffin, for the second 2026 ILTA Update to stay in the know on surveys, opportunities, and more!

#0180: (CT) ILTA Just-In-Time: Incorporating Copilot in a Late Follower Law Firm, Part 3

Even the most secure AI tool fails without adoption. In part three, the focus shifted to people—how to run a meaningful pilot, identify credible champions, and use peer trust to drive real change. This session explored how late followers can turn caution into long-term success. Part three of three.
Moderator:Aaron Barbee - Learning & Development Manager, Thompson Coburn
Speaker:Jonathan Woolley - Cloud Engineer, Husch Blackwell

#0179: (CT) Content Remix Series - Practice Management

We are pleased to introduce the fourth ILTA Content Teams and NextGen Innovators Group podcast series—an initiative designed to repackage high‑value, evergreen content in a format tailored for today's Next Gen legal professionals.Session Included:Mentoring for Mutual Success