ILTA Voices
Episodes
Friday Apr 14, 2023
Breaking the Code – Effortless Efficiency with No Code/Low Code?
Friday Apr 14, 2023
Friday Apr 14, 2023
Traditional approaches to software development can be time-consuming, resource-intensive, and complex, requiring specialized skills and expertise. However, the emergence of no-code/low-code platforms promises that law firms can streamline practice management workflows with minimal coding knowledge or experience.
This session was designed for practice management and technology professionals at law firms interested in exploring the benefits and challenges of no code/low code platforms by learning from their peers’ experience.
Questions Bill asked the speakers:
-What does the landscape of no/low code tools look like, and who is best suited to use them?-What’s the learning curve like? -What are the use cases where you see the best ROI? -How does this solution fit into the rest of a firm’s technology landscape?
Moderator:@Bill Bice - CEO, nQ ZebraworksSpeakers:
@Andrew Terrett - National Director of Legal Technology and Service Delivery, Borden Ladner Gervais LLP
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada
#PracticeManagementandPracticeSupport
#Firm#Podcast#ProfessionalDevelopment
Wednesday Apr 05, 2023
How Add-On Services Are Changing the Legal Landscape
Wednesday Apr 05, 2023
Wednesday Apr 05, 2023
Law firms are increasingly expanding their scope and advertising "add-on" services. How can attorneys make use of these to make themselves "stickier" to clients, and how can law firms promote these services in a way that conveys their increased importance to the overall client experience? In this podcast interview, the speakers discussed this and more.
Questions Harriet will asked the speakers:
• Tell us a bit about the evolution of NRF’s Legal Operations department: what was the intended purpose, and how does it interact with the larger business?
• How can attorneys make use of this group (or others within the firm) to make themselves "stickier" to clients?
• How is (or can) the firm promote these services in a way that conveys their increased importance to the overall client experience?Moderator:
@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group
Speakers:
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada
Kathy Goodman - Practice Innovation & Knowledge Counsel, Paul Hastings (London)
Recorded on 04-05-2023
Wednesday Mar 15, 2023
How Advances in Artificial Intelligence (AI) Are Changing the Face of Search
Wednesday Mar 15, 2023
Wednesday Mar 15, 2023
Enterprise search, targeted search, predictive search, conceptual search...so many options, but which is the right one for your organization? Will advances in AI change how we search going forward? Will we see Alexa or Siri for legal?Questions Jennifer used to guide the conversation:
We often hear about various search options in legaltech - enterprise search, predictive search, conceptual search, just to name a few. How has search evolved in the legal industry over the last decade?
How will advances in artificial intelligence change the way we search in law firms and legal departments?
Will we see voice search, similar to Siri, Alexa and Google Assistant, in legal? If so, what are the ethical implications of relying on voice-enabled technologies?
What does the future of search look like?
The legal industry is notorious for its unhurried approach to change. How do you see the change management and adoption process of these technologies playing out in legal? What outside factors do you think will drive law firm adoption?
Moderator:@Jennifer Mendez - Sr. Director of Knowledge Management Innovation, Fisher Phillips
Speaker:@Pablo Arredondo - Co-Founder and Chief Innovation Officer, Casetext
Recorded on 03-15-2023
Friday Jan 06, 2023
Data: The Next Great Lake
Friday Jan 06, 2023
Friday Jan 06, 2023
Every firm wants to leverage data for insights. But to accomplish this, there needs to be a true source of all data. The creation of data lakes have started. These are massive databases combing different firm data sources. This leads to the importance of data governance and master data management. What does it take to create and curate the data? How can such data be of use to firms?
Questions Tracey will ask Steven:1. What is a data lake?2. What are the advantages of using a data lake?3. How do data lakes differ from the tradition data warehouse?4. Why could a firm invest in a data lake?5. What would it take to build a data lake?6. What tools would need? Any best practices?Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLPSpeaker:@Steven Heathcock - Data Strategy Manager, Cooley LLP
Recorded on 01-06-2023
Friday Jan 06, 2023
Three Reasons to Use AI for Document Review
Friday Jan 06, 2023
Friday Jan 06, 2023
AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data. Another piece of the review, which is typically very expensive including Privilege and personal Information redactions. How can this be done with AI technology too?
Questions Andrea will ask Dan: 1. What are the pitfalls related to the way Privilege review has historically been performed? a. What are some easy ways to improve the process using AI?2. Some companies are using AI to assist with Privilege Review.... how/when will it become the norm? 3. What hurdles are you anticipating folks will need to overcome to drive further adoption?4. What are the risks associated with using AI for privilege review?5. AI adoption: Do you believe AI will more broadly and rapidly be adopted considering current recessionary headwinds?
Moderator: @Andrea Shirey - IT Consultant, Bayer Corporation LegalSpeaker:Dan Donegan - New Business Director at Text IQ
Recorded on 1-6-2023
Thursday Aug 11, 2022
Marketing and IT: How a Communicative Relationship can Yield Valuable Results
Thursday Aug 11, 2022
Thursday Aug 11, 2022
Technology is changing how firms operate and there is a need for more collaboration between the marketing and technology teams to achieve shared goals.
In this collaborative podcast between the International Legal Technology Association (ILTA) and the Legal Marketing Association (LMA), four seasoned marketing and technology experts discuss their organizational structures, the importance of establishing effective and open communication processes between departments, and share stories in which these efforts resulted in successful projects.
After listening to this 30-minute podcast, you will learn practical tips on how to work together effectively and take away examples that can be implemented for your own success.
Both ILTA and LMA recognize that collaboration can only add value and aim to continue this discussion with additional content through the rest of 2022. Keep an eye out, share this podcast with a colleague and let us know what think!Recorded July 2022Speakers: @Ali Shahidi@Britton Choi@Erin Meszaros@Michelle Woodyear
Moderated By:@Tara Patterson
Tuesday Jun 28, 2022
Case Study: Making a Practicing Attorney Drive an Innovation Project
Tuesday Jun 28, 2022
Tuesday Jun 28, 2022
Most lawyers are enthusiastic about innovation projects, until they are put in charge. The toll it could take on their billable hours, the risk of attaching their reputation to an innovation project, and simply the work itself can all be overwhelming. For that reason, they usually prefer to let someone else to innovate for them.In this interview session, we will highlight how a practicing attorney was convinced to get involved in an innovation project, what support was provided to help her succeed, and what she did to solve her own problem – to the benefit of the entire firm – within the time span of 4 months.Questions Barbara will ask speakers:1) Tell us in short about your project and how was it different from the others that you did in the past.2) What made you say yes to this program?3) What were the biggest challenges and takeaways from going through this process?4) What do you think law firms can do to encourage more practicing attorneys to get involved in projects like this?5) What are the benefits of having practicing attorneys involved in innovation projects and why doesn’t it happen very often?
Moderator:@Barbara Gondim Da Rocha - Head of Knowledge Management and Innovation, RMS Advogados
Speakers:@Floor Blindenbach - Founder & CEO, Organizing4InnovationMayna Felix - Lawyer, RMS Advogados
Recorded on 06-28-2022
Thursday Jun 23, 2022
Articulating the Adoption and Value of Legal Technology
Thursday Jun 23, 2022
Thursday Jun 23, 2022
We all know that new technology without adoption, isn’t useful to advancing our organizational goals nor does it highlight the value of the technology.But how do you articulate the value of the technology without adoption? It’s a bit of the chicken or the egg conversation that anyone deploying a new technology faces. Join us as we discuss how business sponsors can articulate the adoption and value of legal technology to drive sustainable change.Questions Rachel will ask Nikki:• Adoption is critical to the success to legal technology, during the planning process when should the conversation around adoption take place?• Do you think challenge to legal tech adoption is a US centric problem or is this a global industry problem?• Do you think lawyers are really change adverse or is the value not always articulated?• Who should decide if technology is successfully adopted? Who is responsible for articulating the value?• What skills do you think need to be applied to have successful adoption?
Moderator: @Rachel Shields Williams - Director, Knowledge Management, Sidley Austin LLP
Speaker:@Nicola Shaver - CEO, Co-Founder, LegalTechnology Hub
Recorded on 06-23-2022
Wednesday Apr 27, 2022
Wednesday Apr 27, 2022
If we have learned one thing from the pandemic, it’s the fact that we can’t always meet in person but we can continue business.In this podcast, the speakers will discuss ways that eSignatures, remote online notaries and virtual rooms can eliminate the need to travel to an in person Notary.Questions the Co-Moderators will ask Speakers:○ Could you please tell our listeners a little about yourselves? Aaron, let's start with you.○ If you both could briefly chime in as to what e-signatures are and what you can accomplish with them, that would be a great place to start.○ Can you explain for our listeners, how Notaries worked pre-pandemic?○ With the ongoing digital transformation, eSignatures became very popular in the last 2 years. More eSignature vendors offer unique features to digitize traditional workflows in different industries. We know you are familiar with online notarization and Virtual Rooms. Can you tell us more about Remote Online Notarization and Virtual Rooms? What are those and how can they help busy attorneys?Co-Moderators:@Jack Recinto - Senior Applications Director, Vedder Price P.C.@Alisher Yuldashev - Business Technology Advisory Manager, Borden Ladner Gervais
Speakers:-Aaron Davis - Director, Product Marketing, OneSpan-Raquel Lima - Product Manager, OneSpan
Recorded on 04-17-2022
Friday Apr 01, 2022
Friday Apr 01, 2022
Driving adoption of even useful technology is notoriously difficult. What are some helpful strategies for Litigation Support professionals to get buy-in and training time commitments from busy attorneys?Questions Sachin will ask speaker:1. What are some of the considerations for a law firm to opt for managed document review over reviewing documents in-house?2. What type of training on your platform or services do litigation attorneys need to make the shift to managed document review a seamless one?3. What strategies have you found to be most effective when getting attorneys to modify their workflows to incorporate outside legal services?4. How has the shift to remote work changed how law firm attorneys and in-house counsel work with legal service providers such as Quislex?5. How would you suggest firms discuss and get client approval for the use of outside legal services?Moderator:@Sachin Gupta - Knowledge Management Attorney – Data & Technology Transactions, Latham & Watkins LLPSpeaker:Bobby Coppola - VP of Legal Solutions and Strategic Growth, Quislex
Recorded on 04-01-2022
Wednesday Mar 02, 2022
Wednesday Mar 02, 2022
Distributed firms may have been under the radar for a few years, but now they are breaking the Amlaw 200. Distributed firms operate without a physical space. They rely heavily on technology for communication and to deliver services. Join us to learn about the players, their structure and whether they are the future model for law firms.Questions Mike will ask the speakers:1. TJ, Dan, tell us a bit about yourselves and how you got involved in the distributed law space.2. Dan , can you give us some history regarding distributed law firms-what they are, their structure, how did they come to be and how they have evolved?3. What sorts of law do distributed firms commonly practice? Who are their typical clients and their needs?4. TJ, How would you describe the sort of lawyer who would be interested and thrive in this environment?5. TJ, what sort of technology infrastructure does Fischer Broyles firms use? How do you license technology? (Dan can add)6. Dan, do distributed firms employ legal technologists, operations specialists or knowledge professionals or are these all outsourced? (TJ can add)7. TJ, you have said that process and culture are keys to the success of Fisher Broyles. Can you tell us about that. (Dan add what he knows about other distributed firms here)8. TJ, Fisher Broyles was the first distributed firm to enter the AmLaw 200. I understand 2021 financials are very impressive. Is this an indicator that this is a viable model for others long term? (Dan can add regarding the rest of the industry)9. What do you both think is on the horizon for distributed firms?
Moderator:@Michael Ertel - KM Attorney, Paul Hastings LLP
Speakers:Dan Packel - Business of Law Reporter, ALM Media, LLCTJ Dovale - Managing Partner, IP, FisherBroyles, LLP