July 2, 2020

Operations 101

Are you interested in learning more about what legal operations means in a corporate or government setting? In this podcast session, learn the ins and outs of legal operations in a corporation or government office.

@Corey Reitz - 
E-Discovery Project Lead, Sandia National Laboratories

@Donald Knight -
Director of Legal and Tax Operations, Crown Castle

Mike Russell - Lean Leader, Legal Operations, Trane Technologies

Please enjoy listening to this podcast session where we will discuss how to manage people while maintaining morale at the firm during the pandemic.

@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie LLP

@Ed Empamano, Director of Customer Experience, Perkins Coie LLP

Recorded on 07-01-2020

In this podcast, we will discuss what are best practices for those who will continue to work remotely and to remain motivated and successful?


Patrice Fatig, Paralegal, Ohio Attorney General's Office

Julie Richer, Legal Operations and Discovery Manager, American Electric

In this podcast session, please enjoy listening to a success story in how to pivot during this tumultuous time so you can remain employed.

@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP

@Prashan Loganathan, Senior Manager, Billings & Collections, Osler, Hoskin & Harcourt LLP
Heather Smith, Senior Manager, Hospitality & Special Events, Osler, Hoskin & Harcourt LLP​

Recorded on 6-25-2020

In this podcast session, we will provide key tips for successfully creating a firm reporting app that effectively addresses how to cross-train employees to alleviate work disparities and overall staffing and shifting priorities in this current pandemic.

@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson (US) LLP


@Allison Duncan, Manager, KM Practice Innovation, Reed Smith
@Bill Koch, CKO, Womble Bond Dickinson (US) LLP​​​

Recorded on 6-19-2020

This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.

@Nicola Shaver - Managing Director, Innovation and Knowledge, Paul Hastings, LLP

@Jeremy Coleman - Head of Innovation, Norton Rose Fulbright LLP
@Simon Wormwell - Chief Knowledge & Innovation Officer, Osler, Hoskin & Harcourt LLP (Canada)

Recorded on 6-5-2020

In this micro learning podcast series, law firms and corporate clients will briefly share success stories and learn from one another.

In this specific podcast, we will focus on the following: 
1. Innovation is one of the hot topics in the industry these days. On the law firm side, we hear a lot about clients wanting/expecting us to innovate. Do you expect this of your outside counsel?
2. Given the current pandemic, how are you seeing your law firm providers innovate? Are there examples that stand out? Anything that has surprised or especially impressed you?
3. How are you innovating within the corporate legal department during this crisis? How do you maintain an atmosphere of innovation via a remote workforce?
4. What would be your advice to law firms around innovation, in the time of coronavirus?
5. What would be your advice to other corporate in-house legal teams regarding innovation

@Caroline SweeneyDirector of Knowledge Management & Innovation, Dorsey & Whitney

@Jack Thompson, E-Discovery & Legal Operations, Sanofi

November 9, 2018

Anatomy of a Knowledgebot

Gain a deeper understanding of the information and process flows within the firm, which can inform ongoing improvements in legal operations.

Beth Anne Steube, Content Marketing Manager - ILTA
Mark Gerow, Director of Applications Development and Business Process - Fenwick & West LLP

Load more