ILTA Voices
Episodes
Monday Dec 18, 2023
Sitting in the Hot Seat: Extreme Ligitation Support
Monday Dec 18, 2023
Monday Dec 18, 2023
Trial Support is often not just for trials. It comprises of arbitrations, mediations, business development proposals, hearings on dispositive motions and/or an in-depth presentation to name a few.In this podcast panel interview, the panelists discussed the various types of presentations, tools, considerations, setup and tips and trick they use when sitting on the "hot seat."
Questions that Jill asked the panelists:
1. How did you get here (brief background of lit experience that led to wanting to be ‘in the hot seat’)?
2. How do you ‘market’ your skillset within the firm?
3. What are the presentation types/tools most used by you/your firm?
4. What are the most important considerations when determining which presentation type will be the best choice for the forum?
5. What to do when technology fails?
6. What are some tips and tricks you’ve learned through your years sitting in the hot seat?Moderator:
@Jill Okerlund Pigeon- Legal Process Coordinator, Robinson BradshawPanelists:
@Timothy Piganelli - CEO, The Piganelli Consulting Group, Inc.@Stephanie Mills - Manager, Discovery Services, Cassels Brock & Blackwell LLP
@David Gomez - Practice Support Project Manager, Robinson BradshawRecorded 12-18-2023
Thursday Oct 19, 2023
How eDiscovery Can Support DSARs
Thursday Oct 19, 2023
Thursday Oct 19, 2023
In this session, the speaker discussed what are the differences between lit support and DSARs, the priorities for which DSAR work. In addition, they covered suggested processes, tips and tricks.
Questions the moderator asked the speaker:
• What is it about DSARs that makes them so tricky to respond to?
• What sort of approaches to the DSAR problem approaches have you seen organizations try to take? Do these work? (For example, printing and redacting hard copy, hiring dedicated teams)
• Why is eDiscovery technology is good solution for DSAR responses? (for example, searching, redacting, auditing, collaboration across teams)
• Is there a difference between using this technology for discovery and for DSARs? (For example, the way the review is structured, how the vendor needs to be instructed, use of different types of tools in the platform)
• Can you share some case studies about using eDiscovery technology to complete a DSAR / specific tasks within a DSAR response which wouldn’t have been possible otherwise?
Moderator: @Rachel McAdams - Senior Consultant, Sky Discovery
Speaker:
@Laura Herangi - Partner, Commercial Litigation, Mason Hayes & Curran LLP
Recorded on 10-19-2023
Thursday Aug 10, 2023
Thursday Aug 10, 2023
Given the complex nature of AI and the fact that these models are not transparent, the speaker shared best tips on what do you need to know about your AI model, who built it and what is it based on?
Questions the moderator asked the speaker:1) What is and what is not AI?2) What are AI models?3) If you are using a pre-generated AI model what are some questions to ask:
- what is it based on?- do you know how the model was trained?- is there any data in the model that may cause the model to provide you with unexpected results?
etc4) How can AI help with managing your data?
IE: it can be a tool to help move redundant copies of docs from your data universe; it can summarize info in a document and know where to ‘file’ it or categorize it (info gov idea here)5) Is generative AI useful in a legal document review setting? Discuss6) Is this technology going to be similar to how blockchain never really caught on in legal?7) Can natural language processing help uncover information in your data set that would be missed by pure keyword searches? (which some lawyers believe is the gold standard of search)8) What about emotional intelligence / sentiment analysis?
Moderator:
@Monique Sever - Litigation Support and eDiscovery Supervisor, Harper Grey LLP
Speaker:
@Jay Leib - Chief Strategy & Innovation Officer, Reveal Brainspace
Recorded on 08-10-2023
#LitigationSupportoreDiscovery#PracticeManagementandPracticeSupport#FutureandEmergingTechnologies
Friday Jun 30, 2023
Applying Design Thinking to Lit Support
Friday Jun 30, 2023
Friday Jun 30, 2023
Innovation in the legal industry is big news, but its often hard to know where to start. Changing the way we think about our work can help find new ways to approach challenges, and the framework of design thinking has proven success in the legal industry for finding innovative solutions to problems. But what is design thinking, and how can we use its principles and ideas to transform our work in litigation support?
Questions the moderator will ask the speaker:
What is Design Thinking? Where are we seeing its application the most?
How can we apply design thinking to legal and how can it help us practice law more effectively?
Can you give an example of where design thinking has helped solve a legal workflow problem?
How can we identify areas in our litigation support work where design thinking might be helpful?
Moderator:@Rachel McAdams - Senior Consultant, Sky Discovery
Speaker:@Ginevra Saylor - Director, Innovation and Knowledge Programs, Gowling WLG
Recorded on 06-30-2023
Thursday Jun 29, 2023
Keeping Up with Hands-Off Communication with Hands Off Teams
Thursday Jun 29, 2023
Thursday Jun 29, 2023
In this podcast session, the moderator will discuss with an attorney the best communications strategies and practices they have encountered with Litigation Support and Legal Staff.
Questions the moderator will ask the speaker:
-What are some steps you take to keep communication consistent in your remote team?-What are some pitfalls about purely remote work that some managers or team members might not consider?-Do you find that your communication style changes between individual team members or is it more consistent due to remote work?-How often do you think you need to stay in contact with team members to maintain consistent communication?-Do you have any advice for remote managers to follow for best practices?Moderator:@Ryan Gerlach - Legal Analyst, State of California Office of the Attorney General, DOJSpeaker:@Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLPRecorded on 06-29-2023
Wednesday Jun 28, 2023
Wednesday Jun 28, 2023
Just because you’re not a large law firm doesn’t mean you don’t do e-discovery! You have litigation matters that are just as important, and that means you need to know the proper tools to use for collecting, reviewing, and producing relevant data. In this session, we’ll have a attorney and paralegal from not-so-huge law firms discussing the tools and workflows they use to successfully navigate the e-discovery world in which they practice.Questions the moderator will ask the speaker: · First let's define small firm. Why do small/mid-size firms need to be smart about eDiscovery? What challenges do they face which big firms may not?· How should a small/mid-size firm address eDiscovery technology – should they invest and manage their own, or look for external partners?· What are some good tools for eDiscovery for these firms?· How can a small/mid-size firm upskill in eDiscovery?What’s your one action point/next step for small/mid-size firms listening to this podcast?Moderator:@Rachel McAdams, Senior Consultant, Sky DiscoverySpeaker:@Tom O’Connor, Director, Gulf Coast Legal Technology CenterRecorded on 06-28-2023
Friday Mar 31, 2023
ESI Protocols
Friday Mar 31, 2023
Friday Mar 31, 2023
In this session, the speaker provides an in-depth discussion on the creation and implementation of standardized methodologies for managing each stage of discovery as it pertains to the preservation, collection, and production of ESI.
Moderator:@Carolyn Robinson - eDiscovery Coordinator for the Americas - Office of the Regional General Counsel for Robert Bosch, LLC
Speaker:Gabe Egli - Partner, Shook Hardy & Bacon
Recorded on 03-31-2023
Wednesday Feb 01, 2023
Becoming a Testifying Expert
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Learn about what it takes to become a testifying eDiscovery expert in your field of expertise from these testifying witnesses. The panel covers their own backgrounds, what certifications they have obtained, what education they acquired, and the steps that they took in order to become a testifying expert.
Moderator:@Lauren Doucette - Senior Practice Technology & eDiscovery Project Manager, Sheppard Mullin Richter & Hampton LLP
Panelists: @Chris Haley - Director of Legal Technology, Troutman Pepper/eMerge@Kevin Cohen - Principal, Data Triage @Kelly Twigger - Principal, ESI Attorneys LLC
Recorded on 01-26-2023
Thursday Jan 05, 2023
Avoiding Burnout for Lit Support Professionals
Thursday Jan 05, 2023
Thursday Jan 05, 2023
In this podcast, we will address which practices and boundaries you should enforce and know how to manage pressured environments.
Questions to Tanya will ask Martin:· Is burnout a problem for litigation support professionals, and does it affect us disproportionately?· Can litigation support professionals effectively manage their workload to avoid burnout?· What are tips for working in high pressure environments?· How can we support ourselves and our colleagues?· What kind of support is out there for people who need it?
Moderator:@Tanya Pereira - Business Transformation Specialist, Cassels Brock & Blackwell LLP
Speaker:@Martin Nikel - Associate Managing Director, Cyber Risk, Kroll
Recorded on 01-05-2023
Thursday Nov 03, 2022
The Hybrid Lit Support Model
Thursday Nov 03, 2022
Thursday Nov 03, 2022
This podcast panel is a follow-up to the successful ILTACON session “Three Approaches to Workplace Flexibility” but with a more litigation support focus. Each panelist discussed the challenges they have experienced with hybrid work and how they have overcome them.Questions Tanya asked the speakers:
What are the pros/cons/challenges of a lit support team?
What are some tips you have for a successful hybrid team, particularly when it comes to managing lawyer expectations who may be in the office?
What metrics are you using to determine success? Do they differ at all from in the office?
As we are seeing more in in-person events, how are you determining team engagement and the future of team engagement?
Moderator: @Tanya Pereira - Discovery Services and Litigation Support Coordinator, Cassels Brock & Blackwell LLPPanelists:@Gretel Best - Law Clerk, Manager of Litigation Support & eDiscovery, Gowling WLG@Levi Percy - Project Manager, Shook, Hardy & Bacon L.L.P.
Recorded on 11/3/2022
Wednesday Sep 28, 2022
Weird eDiscovery
Wednesday Sep 28, 2022
Wednesday Sep 28, 2022
In this podcast session, the speaker will discuss about a weird request/project/situation and what was the outcome. In addition, the speaker will provide tips or guidance on how to push back on these type of requests.Questions that Rachel will ask David:-What weird eDiscovery requests have you had to deal with?-Who do these requests come from?-How to you push back on bizarre requests, and when do you know its right to do so?
Moderator:@Rachel McAdams - Legal Technology and eDiscovery Senior Manager, A&L Goodbody LLPSpeaker:@David Greetham - Founder & Principal Investigator, PC Forensics
Recorded on 09-28-2022