ILTA Voices
Episodes
Wednesday Jul 19, 2023
5 Tips for Recognizing, Planning for and Handling Moments of Friction for Learners
Wednesday Jul 19, 2023
Wednesday Jul 19, 2023
Identifying "Moments of Friction" -- workers' pain points with technology, processes and adoption is critical. In this session, the speaker discussed how to identify whether a MOF is a result of technology or psychology; highlight pain points; adoption; needs analysis; dig into the why and learning how to get to the root/core of the issue and user frustration.
Questions the moderator will ask the speaker: -Why don’t you tell us a bit about the framework you like to use when thinking about the needs around training, and how those give way to the moments of friction that arise?-This question is why I refer to change management as equal parts comms and therapy: how can we make sure users feel as though their needs were taken into account?-We’re all aware that most people don’t exactly love change. What are some ways to tell whether workers’ friction with new tech or processes is due to that, or if there’s something bigger at play?-I think most people overlook frequent and useful communication as a tool to help along adoption: what are some ways you’ve best decreased friction in the past?-Final (tricky) question: what do you do when people bring you in after things have already gone off the rails?
Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group
Speaker:@Carolyn Humpherys - Learning & Change Management Consultant, Traveling Coaches
Recorded on 07-19-2023
Wednesday Dec 22, 2021
Women Who Lead: Carmin Ballou
Wednesday Dec 22, 2021
Wednesday Dec 22, 2021
Our next featured podcast Woman Leader is Carmin Ballou and she is the Director of Data Insights & Analytics at ALAS. She sits down with our WWL group and talks about her Peer to Peer article, mentors, leadership, and more!
About
ILTA’s Women Who Lead Advisory Committee put out a call for names earlier this year to identify women who have recently experienced a job transition into their first management role. WWL is profiling four new women leaders in Peer to Peer, one profile in each of the next four issues. WWL will also do an interview with them as part of our podcast series throughout the next year, so stay tuned!
Wednesday Dec 22, 2021
CEO Conversations: Winter 2021 Peer to Peer
Wednesday Dec 22, 2021
Wednesday Dec 22, 2021
For the Winter 2021 issue of Peer to Peer, ILTA's Director of Publications and Press, Beth Anne Stuebe, sits down with ILTA CEO, Joy Heath Rush, to talk end of year and forward-planning goals for 2022. Tune in now!
Monday Apr 01, 2019
What Went Wrong - Episode 2: Isidore Okoro
Monday Apr 01, 2019
Monday Apr 01, 2019
Often, we hear that the mistakes are what make us learn the most; during this podcast series we will find out what should have happened, what actually happened, and then dive into lessons learned. Knowing that hard work often breeds success, we want to know how a “What Went Wrong” moment changed the course of a career, an idea, or a life.
Speakers:Isidore U. Okoro - Director of Information Technology, Miller JohnsonBeth Anne Stuebe - Senior Content Manager, ILTA
Monday Apr 01, 2019
Asking the Right Questions Spring Peer to Peer
Monday Apr 01, 2019
Monday Apr 01, 2019
Why, Why, Why, Why Why?
Let’s dig into whether the “Five Whys” or the “Three Whys” or even “One Why” are the right questions to ask to help lead your legal organization into the future. Could any number of Why? help advance innovation projects in your organization? The Five Whys is an iterative interrogative technique to explore the cause and effect relationships underlying a particular problem.
Speakers:TJ Johnson - Strategy Director, OlenickBeth Anne Stuebe - Senior Content Manager, ILTA
Monday Apr 01, 2019
CEO Podcast Spring Peer to Peer
Monday Apr 01, 2019
Monday Apr 01, 2019
As I write to you today, I am reflecting on the issue of firsts. Not only is this the first P2P of the new year, it is also my first column as CEO of ILTA. This month, you will see our first issues in the re-launch of our HomeBase and PartnerCentral e-newsletters. In late April/early May, we hope to see you atour first-ever innovation and young professionals events. Actually, my original plan for this column was to reflect on Servant Leadership – that will be a theme across all my columns in 2019. However, first allow me to indulge a little more in a reflection on firsts.
Speakers:Joy Heath Rush, CEO - ILTABeth Anne Stuebe - Senior Content Manager, ILTA
Thursday Jan 03, 2019
HopsCast: Episode 1 - Rick Krzyminski
Thursday Jan 03, 2019
Thursday Jan 03, 2019
Welcome to the inaugural edition of the ILTA podcast "HopsCast". Here we'll talk technology, innovation, ILTA, sports and how they relate to life, and assorted other ILTA fun facts.Speakers:Beth Anne Steube, Content Marketing Manager - ILTARick Krzyminski, Chief Knowledge Management Officer - Baker Donelson Bearman Caldwell & Berkowitz
Thursday Jan 03, 2019
What Went Wrong - Episode 1: Michele Gossmeyer
Thursday Jan 03, 2019
Thursday Jan 03, 2019
Welcome to the inaugural edition of the ILTA podcast "What Went Wrong". Here, safe within the confines of the podcast, and long removed from the origin of the stories we’ll look back on, we’ll discuss with ILTA members, partners, and colleagues pinnacle moments in their careers — that all started — with something that went wrong.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAMichele Gossmeyer, Global Director, Information Governance, Risk and Compliance - Dentons
Thursday Jan 03, 2019
Asking the Right Questions
Thursday Jan 03, 2019
Thursday Jan 03, 2019
I’ve always been known as the “What About?” person. Through my days as IT Director of a law firm, managing the law department of a global life insurance company, working with many IT Leaders across the legal industry in my work at ILTA, and now as legal strategist at an IT services and consulting firm (Olenick), I’ve been the one asking “Why?” and “Why Not?” Being inquisitive has helped me fill in context and lead successful, creative problem-solving projects. I’ve honed my provocative questioning skills over time, and now I share ideas on how to ask the right questions, at the right time, of the right people, and in doing so, help lead your legal organization into a successful future.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTATJ Johnson, Practice Development Lead - Olenick & Associates
Thursday Jan 03, 2019
Benefits Beyond Benefits - Building an Innovative Culture Can Rival Compensation
Thursday Jan 03, 2019
Thursday Jan 03, 2019
In this day and age, compensation alone, is no longer enough to attract and retain top talent. I’ve noticed this first hand in the eDiscovery market. I speak to ten plus candidates in a given day and I always ask the question, “What is most important to you in a new role?” Ten years ago, that answer was usually in the world of money, or benefits, but today, about 80% of individuals I speak to are answering that question with something related to culture. To be clear, this does not mean that organizations are able to pay under market, it simply means that they must build an offering beyond compensation in order to remain competitive and win top talent. The companies in the eDiscovery space that are most successful in attracting top talent are offering innovative cultures as their weapon against compensation warfare.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTANikki MacCallum, Strategic Talent Manager - Lighthouse
Thursday Jan 03, 2019
CEO Podcast Winter Peer to Peer
Thursday Jan 03, 2019
Thursday Jan 03, 2019
Happy New Year! I can’t believe almost a quarter has passed since we last “spoke” via Peer to Peer. The old saying about time flying when you’re having fun is certainly true from my perspective. I have been enjoying every minute of meeting with the citizens of ILTA-land: members, volunteer leaders, business partners, and ILTA staffers.
Speakers:Beth Anne Stuebe - Senior Content Manager, ILTAJoy Heath Rush, Interim CEO - ILTA