In this ILTA Radio leadership podcast, representatives from kCura/Relativity speak about the use of design thinking to improve business processes, why design thinking is especially relevant for today's times, specific examples of how they've used the process at Relativity and why feedback is integral to the successful implementation of design thinking.

Speakers:
Dorie Blesoff is the Chief People Officer at Relativity, and ediscovery company helping corporations, law firms and government agencies manage and analyze electronic data during litigation and investigations. Based in Chicago with an increasingly global presence, the company has seen rapid growth during Dorie's tenure, and continues to exhibit a dynamic and sustainable culture while demonstrating excellent business results. Driven by the principle "grow your people to grow your business," Relativity has been laser focused on cultivating the culture of continuous learning reflected in highly effective initiatives such as monthly performance coaching, robust training programs and career mapping.

Constantine Pappas, the Relativity Solutions Manager, is a licensed attorney barred in Wisconsin, Virginia and Washington, D.C. He has over 15 years of legal experience and has served as in-house counsel in both the medical equipment and airline industries. In addition, he has managed both paper and electronic discovery efforts for several large-scale civil lawsuits and government investigations. Constantine is a member of Relativity's advice team, where he provides workflow consultation to clients wishing to enhance their experience with Relativity. His special emphasis lies in text analytics, particularly on Relativity Assisted Review.

Recorded on 8-29-17

In this ILTA Radio episode, we discuss the importance of education in the context of communication and leadership. We provide pragmatic approaches to how and when it plays out in the legal industry by talking through real-world scenarios from both the law firm and service provider perspectives.

Speakers:
Ricky Brooman is a Litigation Support Project Manager at Saul Ewing LLP. He consults to internal and external clients on best practices for ediscovery and information governance, and manages all phases of the EDRM for litigation matters. Ricky is also a member of ILTA's Business Management Content Coordinating Team and mentoring program.

Kris Wasserman is a Senior Consultant and Vice President with D4, overseeing a team of discovery engineers specializing in advisory and workflow solutions for corporate legal, risk and compliance departments on litigation readiness and discovery workflow planning. Kris has over a decade of hands-on experience in the ediscovery space and has been involved in the launch of several technology startup service providers. He consults corporate clients on proactive measures they can take by leveraging cloud solutions to reduce spend when managing data that may be used as evidence in internal investigations.

Did you know that how you deal with your emotions and the emotions of others might be the secret sauce to success in leadership? In this ILTA Radio installment, we answer common questions about emotional intelligence (EI).

Speaker:
Brian Donato is the CIO at Vorys, where he has handled a variety of leadership challenges over his 20-year career. Follow Brian on Twitter @bjdonato.

Recorded on 8-7-17

In April 2014, members of ILTA's user support volunteer team recorded a podcast on some common trends in training at that time. These topics continue to be widely discussed, so we take another look to see how (or if) our thoughts have changed since then. We cover:

• The modern trainer
• Performance support
• Ways to support informal learning
• Mobile learning
• Gamification

In the next couple of months, we'll be recording a 2017 Trends in Training podcast to tackle several new topics, so be on the lookout for that, too.

Speakers:
Denise Ash is the Training Manager at Jackson Kelly PLLC, where she has worked since 2011. Previously, she worked as a user support specialist at Robinson & McElwee PLLC. An active ILTA volunteer, she is a member of the Apps and Desktop Content Committee and a member liaison for Charleston, West Virginia. In 2010, Denise won ILTA's User Support Champion award.

Jeanne Marie Boswell is the Director of Technology Training for Paul Hastings LLP. For the past 17 years, she has overseen the evolution of the training role from one that teaches technology to one that innovates and facilitates change. Name a 21st century legal learning topic, and she and her team have probably flipped it, filmed it, webcast it, gamefied it or set it to music. Jeanne Marie is a past-president of the New York Professional Legal Trainers Group, served on the ILTA User Support Steering Committee and is an active member of ATD.

Marsha Kuhn has been a Training & Computer Support Specialist with Downs Rachlin Martin PLLC for almost 19 years. She is responsible for the technology training at the firm, and provides end-user support as needed. Marsha was a member of the ILTA user support group, and has been a computer application instructor at the Community College of Vermont for over 20 years.

Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.

At some point in everyone’s career, the question arises, should I stay, or is it time to go. Hear from our panelists on what motivated them to recently make a career change.

Panelists:
Donna Payne is CEO and founder of PayneGroup. PayneGroup went from 0 to 4 million users of their software worldwide since inception. Donna is an author of 13 books. She is a frequent speaker at conferences, and has addressed Congress and Senate committees on the subject of metadata and privacy. She is recipient of Thought Leader of the Year (ILTA), and Lifetime Achievement (ABA awards). Payne is member of the Monica Bay STEM Leadership committee. Before starting PayneGroup, Donna worked in government, Fortune 500 and even did a stint as a rock and roll singer.

Tammy Bearden has been a research professional for over 20 years, managing competitive intelligence and research projects for attorneys, investment bankers, marketers, product managers, and executives. She is currently the Research Manager for the Kansas City office of Stinson Leonard Street. Prior to joining the firm, Tammy spent nearly 16 years in a variety of leadership roles at Hallmark Cards. Along with her research, she enjoyed being involved in technology enablement projects, innovation workshops, governance, SharePoint/portal design, and opportunity identification.

Rebecca Sattin joined World Software in 2015 as its CIO from Mitchell Silberberg & Knupp LLP, a premier mid-sized law firm with offices in Los Angeles, New York and Washington, DC, where she was Director of Information Technology. She joined the firm in 1997 and has 25 years of experience in the area of law firm technology. Rebecca is a thought leader in legal technology and is a frequent speaker at many legal conferences and events including LegalTech, and International Legal Technology Association (ILTA) roadshows and conferences. Rebecca is a graduate of Washington University in St. Louis.