ILTA Voices
Episodes
Friday Feb 23, 2024
Friday Feb 23, 2024
In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience? Moderator:@Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP
Speakers:@Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP @Donald Knight - Director of Legal and Tax Operations, Crown Castle
Recorded on 02-23-2024.
Monday Dec 04, 2023
No-One Talks About the F Word – Failing
Monday Dec 04, 2023
Monday Dec 04, 2023
Whether it is a technical implementation, a change management process or simply and idea that didn't work, we all have times when we fail but it is how we deal with it and what we learn from it that matters. In this podcast interview panel session, hear from two panelists on their worst respective experiences and how they overcame the adversity, setbacks and more.
Questions the moderator will ask the speakers:
-Tell me about your experience with the first project or process that you implemented
-What challenges did you face?
-What did you learn from it?
-Do you have some best practices or key takeaways that you can share?Moderator:
@Natasha Tucker - Director, Business Development Operations, Bennett Jones LLP
Speakers:
@Eric Feldman - Wiggin and Dana, Director of Innovation and Knowledge Management
@Rachel Shields Williams - Knowledge Management Enablement & Insights, Sidley Austin LLP
Friday Nov 03, 2023
“Doing IT Projects Right” Part 2 of the Project Equation
Friday Nov 03, 2023
Friday Nov 03, 2023
In Part 2 of this podcast series, the leader of a PMO and a QA Manager will take us on the journey from where we left off in Part 1, with the right projects in the queue. They will show us how project management and quality assurance provide the roadmap to successful project implementation and adoption. They will share their tips for success throughout the project journey, from initiation and requirements gathering, through purchase and configuration or development, testing, change and release, implementation and training, and finally adoption. They will focus on the importance of collaboration and communication through the project lifecycle.
Moderator:@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter
Speakers:@TJ Johnson - Thought Leader@Parita Kanevskiy - Leader of Project Management Office (PMO), Eversheds Sutherland @Alan Reeson - Quality Assurance Manager, McGuire Woods
Recorded on 11-01-2023.
Thursday Aug 17, 2023
Doing the Right IT Projects… Then Doing IT Projects Right
Thursday Aug 17, 2023
Thursday Aug 17, 2023
“Doing the Right IT Projects” sounds simple. It should be how you to start your project lifecycle and quality methodology: Setting criteria for how IT projects are selected, prioritized and planned, and how the appropriate level of project management, quality assurance and resources are assigned.
There are buckets/workstreams for large/complex IT projects and for simple projects that need only project and testing checklists. Once the right projects are in the queue, then you move on to “Doing IT Projects Right”, the initiation, planning, execution, monitoring, transition to operate and maintain, and of course, adoption.
IT is then supporting business service demands and strategic goals across all IT projects in the organization. This podcast session provides a takeaway in the form of a framework for anyone who is responsible for how technologies are implemented or has to manage IT projects, or really manage any projects in a legal organization.
Moderator:@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter
Speakers:@TJ Johnson - AVP, Legal Sector Strategist · Qualitest@Parita Kanevskiy - Leader of Project Management Office (PMO), Eversheds Sutherland
Recorded on 08-17-2023
Monday Dec 20, 2021
The Art and Craft of Building an Effective Business Case - Getting Started
Monday Dec 20, 2021
Monday Dec 20, 2021
Extensive and unexpected technology expenditures in the past year have motivated C-Level and Director level executives to reexamine and refine justifications for new products and projects. This podcast session will highlight practical tips for the effective creation of a business case.
Questions Glenn will ask Kate:
· Kate, you were pretty excited when we first spoke about this potential topic. Tell us a bit about yourself and your experience and how it relates to the art and craft of building effective business cases.
· “Business Case” is a term of art that can mean different things to different people and in different contexts so let’s start there. What is a “business case”… or more specifically, what is “an effective business case?”
· Based on your experience, where do you recommend people start? What topic or element should they focus on first?
· Once the business goals and objectives are clearly defined, what comes next? What are the other elements that we should think about including?
· This seems like a LOT of information to wade through. How do you balance that against the probability that the C-Level or senior decision maker may not have the time and energy to comb through all these details?
· You described the business case as an “investment in the future success of the project”. What did you mean by that? How does the business case come into play after you get the green light to move the project/purchase forward?
Moderator:@Glenn Hoxie - Senior Project Manager, Practice Innovation and Legal Solutions, Paul Hastings LLP
Speaker:@Kate Cain - Senior Director of Knowledge & Innovation Delivery, Fenwick & West LLPRecorded on 12-20-2021
Friday May 14, 2021
You Are Already Using Workflows, You Just Don’t Know It Yet
Friday May 14, 2021
Friday May 14, 2021
The majority of decision and approval based work are manual workflows. In this brief yet definitive podcast, the speaker will give an in-depth review of identifying processes for workflows, gathering requirements and effectively increasing user adoption. Furthermore, we will touch on the importance of gathering data and organizing it to develop distinct Business Intelligence for productivity and data driven decisions.
Moderator:@Jack Recinto, Senior Applications Director, Vedder Price P.C.Speaker:@Harriet Joubert-Vaklyes, Innovation Project Manager, Greenberg TraurigRecorded on 5-14-2021
Thursday Feb 04, 2021
From Analyst/Processor to eDiscovery Consultant/PM: Expanding Your eDiscovery Career
Thursday Feb 04, 2021
Thursday Feb 04, 2021
In this podcast session, we will discuss how to progress to the next stage of your career from processor to consultant.Interviewer:@Shawn McClurg, Litigation Support Manager, Miles & Stockbridge P.C.
Speaker: @Matthew Golab, Director - Legal Informatics and R+d, Gilbert + Tobin
Recorded on 02-04-2021
Thursday Aug 13, 2015
Taking Lessons from SeyfarthLean
Thursday Aug 13, 2015
Thursday Aug 13, 2015
Nearly 10 years ago, Seyfarth Shaw blazed a trail as the first major law firm to apply Six Sigma and Lean process improvement methodologies to better serve the needs of their clients. Starting with process improvements in law firm operations, Six Sigma and Lean thinking have become pervasive throughout the culture of Seyfarth and changed the way Seyfarth’s legal teams deliver services to clients. Seyfarth used these process improvement methods to drive value for their clients through more efficient delivery of legal services, better quality of services, lower cost and greater budget predictability. Spurred by overwhelming demand from their clients, Seyfarth is again breaking new ground with the formation of SeyfarthLean Consulting, a dedicated team of 30 technologists, legal project managers, data analytics specialists and process improvement professionals who work with clients and law firm partners to improve the delivery of legal services.
James Kittle spoke with SeyfarthLean Consulting directors Kim Craig and Andrew Baker to learn more about their efforts. (Read the article in the Summer 2015 Peer to Peer)
Thursday Aug 13, 2015
Ask the Expert: Improving Today for a Better Tomorrow with Angela Dowd
Thursday Aug 13, 2015
Thursday Aug 13, 2015
Leaders within law firms and legal departments have identified that business and legal process improvements are mandatory to stay competitive in an ever-changing market. This topic is a great fit for ILTA's Law2020 initiative that focuses on ways in which legal organizations must adapt to thrive in the future. We enlisted three of your ILTA peers to share their thoughts on improvements to make today for a better tomorrow, and they shared visions of the future. You can read the article that includes all three perspectives in the Summer 2015 edition of Peer to Peer. Here is our interview with Angela Dowd, Director of Practice Innovation at Burns & Levinson, LLP.
Thursday Aug 13, 2015
Ask the Expert: Improving Today for a Better Tomorrow with Toby Brown
Thursday Aug 13, 2015
Thursday Aug 13, 2015
Leaders within law firms and legal departments have identified that business and legal process improvements are mandatory to stay competitive in an ever-changing market. This topic is a great fit for ILTA's Law2020 initiative that focuses on ways in which legal organizations must adapt to thrive in the future. We enlisted three of your ILTA peers to share their thoughts on improvements to make today for a better tomorrow, and they shared visions of the future. You can read the article that includes all three perspectives in the Summer 2015 edition of Peer to Peer. Here is our interview with Toby Brown, Chief Practice Officer at Akin, Gump, Strauss, Hauer & Feld, L.L.P.
Thursday Aug 13, 2015
Ask the Expert: Improving Today for a Better Tomorrow with Ted Theodoropolous
Thursday Aug 13, 2015
Thursday Aug 13, 2015
Leaders within law firms and legal departments have identified that business and legal process improvements are mandatory to stay competitive in an ever-changing market. This topic is a great fit for ILTA's Law2020 initiative that focuses on ways in which legal organizations must adapt to thrive in the future. We enlisted three of your ILTA peers to share their thoughts on improvements to make today for a better tomorrow, and they shared visions of the future. You can read the article that includes all three perspectives in the Summer 2015 edition of Peer to Peer. Here is our interview with Ted Theodoropolous, President of Acrowire.