Introducing security awareness at a law firm can seem like an overwhelming task. In this ILTA Radio segment, we hold a conversation about practical steps for getting the job done.
Julia Montgomery is the architect of Traveling Coaches' award-winning OnGuard information security awareness program, which has helped over 85,000 law firm employees change their behavior to safeguard information. Julia leveraged her experience in law firms and as a Certified Change Management Professional to ensure the program's relevance for law firm audiences. Previously, she developed and led security awareness efforts in several law firms. Julia is a frequent speaker and author on topics including change management, effective communications and information security education programs.
Mark Olvey, the ISMS Manager at Taft Law, began his IT career as a trainer 18 years ago. During his legal career, he has also worked as a help-desk support technician and manager, DMS administrator, CRM administrator, docketing system administrator and printer manager. Mark was previously in the military, serving for 12 years overseas and stateside. He is ITIL and Microsoft certified, and is currently working on his ISO Fundamentals certification.
With the increased use of videos and elearning modules as learning content in law firms, there can be some special considerations to ensure that it works well for your learners in your learning management system (LMS). This month, our LMS deep dive panelists discuss what kinds of content they are hosting, how it's organized and their processes, and share some lessons learned.
Sean McGinty is the Senior Learning and Development Engineer at Carlton Fields, where his focus is on instructional design, audio/video production, LMS management and instructor lead training. He has worked in legal for over nine years and has over 20 years of experience in learning and development, spanning multiple industry groups. Sean holds several certifications in instructional systems design and learning and development software packages.
Claire Morris is an IT Training Manager for a leading international law firm. An accomplished professional with over 15 years of legal technology experience, she is passionate about developing the technical skills of all staff members. Claire creates new and innovative learning programs to deliver essential skills and make the best use of firm technology. She understands the unique culture of a law firm and that providing a full variety of learning methods is key to creating an environment where all can learn.
Lida Pinkham has over 20 years of experience leading technology learning in industries including higher education, libraries, banking and law firms. Since joining Ice Miller in 2014, she has led the technology training team to expand technology learning to a variety of formats, partnered with HR to develop a learning and assessment program for secretaries, and increased usage of learning materials and the LMS by over 200 percent. Lida is involved in the Association for Talent Development, organizes a monthly legal technology trainer lunch and is a member of the Midwest Legal Technology Trainers steering committee.
Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.