ILTA Voices
Episodes
Friday Sep 16, 2022
Friday Sep 16, 2022
Thursday Aug 11, 2022
Marketing and IT: How a Communicative Relationship can Yield Valuable Results
Thursday Aug 11, 2022
Thursday Aug 11, 2022
Technology is changing how firms operate and there is a need for more collaboration between the marketing and technology teams to achieve shared goals.
In this collaborative podcast between the International Legal Technology Association (ILTA) and the Legal Marketing Association (LMA), four seasoned marketing and technology experts discuss their organizational structures, the importance of establishing effective and open communication processes between departments, and share stories in which these efforts resulted in successful projects.
After listening to this 30-minute podcast, you will learn practical tips on how to work together effectively and take away examples that can be implemented for your own success.
Both ILTA and LMA recognize that collaboration can only add value and aim to continue this discussion with additional content through the rest of 2022. Keep an eye out, share this podcast with a colleague and let us know what think!Recorded July 2022Speakers: @Ali Shahidi@Britton Choi@Erin Meszaros@Michelle Woodyear
Moderated By:@Tara Patterson
Monday Jul 25, 2022
Monday Jul 25, 2022
Outside counsel guidelines (OCG) are becoming more sophisticated and, at times, cumbersome. What are the provision pitfalls to avoid? What tools are available to manage the volume of OCGs across the firm and to help ensure compliance? Is there room for negotiation with clients? Join us for an open discussion with the GC community regarding the risks associated with not properly vetting and monitoring OCGs.Questions Daniel will ask speaker:· What difficulties are you seeing firms have in dealing with Outside Counsel Guidelines?· What tools are available to assist with management of the guidelines?· Do you see the need for changes in workflows related to the guidelines?Moderator:@Daniel Wood - Director of Counsel Assistance, Womble Bond DickinsonSpeaker:@Brynmor Bowen - Practice Group Leader, Legal Risk, IntApp
Recorded on 07-25-2022
Wednesday Jun 29, 2022
New and Evolving Roles in Legal
Wednesday Jun 29, 2022
Wednesday Jun 29, 2022
New technology, changing client expectations, regulatory changes, and more are transforming the legal industry, creating opportunities for individuals to develop new skillsets and for firms and legal departments to rethink how they deliver legal services.
In this podcast interview, learn about new and evolving roles in the legal industry, such as process engineer, project manager, legal operations, data scientist, and document automation specialist.Questions Sam will ask Speakers:
What are some of the key roles you see emerging in legal technology?
How can individuals skill up to transition into new opportunities?
How can firms and legal departments start shifting to new roles, and what should they be doing to ensure that these new functions are successful?
Where would you suggest people go to learn more information?
Moderator:@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP
Speakers:@Gabe Teninbaum - Assistant Dean of Innovation, Strategic Initiatives, & Distance Education and Professor of Legal Writing, Suffolk University@Sean Monahan - Director, HBR Consulting
Recorded on 06-29-2022
Friday Apr 08, 2022
Data, Data, Data...Where Do You Start?
Friday Apr 08, 2022
Friday Apr 08, 2022
Everyone is talking about data analytics and the evolving role of KM in conducting analytics. In this podcast, we will discuss where do you start, what tools are needed, what skill sets are required, how do you avoid stepping on the toes of others in the firm, such as the marketing or finance team and who may also be doing analysis of data?Questions Carolyn will ask Bobbi:1. Traditionally KM has been about developing standards, templates and taxonomies to locate knowledge and expertise within the organization. But, now, we are starting to see the evolving “role of data” in providing actionable information as part of knowledge management. Bobbi, does this resonate with you?2. DA Investments/Efforts/Initiatives:a. The increasing interest in data analytics – used to be fairly focused on financials and LPM, but now seeing analytics around diversity and retention, legal process improvement – is that consistent with what you are seeing in firms?b. Is the push to do more with data analytics coming from clients or from within firms themselves as they strive to find ways to improve efficiencies and profitability?3. Building Capabilities (Hiring Trends/Roles)a. A few years ago there was a trend to hire data scientists and data analysts – is this trend continuing?b. How are you seeing that KM’s role is evolving to support data analytics capabilities?4. Where to Start (Demonstrating Value/Low Hanging Fruit).A What is the low hanging fruit?B What would be the advice you’d give the person who wants to show the value of data analytics as applied in the“real world” of a practicing law firmModerator:@Caroline Sweeney - Director of Knowledge Management & Innovation, Dorsey & Whitney
Speaker:@Bobbi Basile - Managing Director, HBR Consulting LLCRecorded on 04-08-2022
Friday Apr 08, 2022
The Rise of Legal Operations in Law Firms
Friday Apr 08, 2022
Friday Apr 08, 2022
There is current trend towards legal ops in law firms, but not all is equal. It is quite common to see difference in titles, department names and even what is being covered.How are legal operations shaping up in the law firm space and how will these departments help to meet the evolving market demands?Specific interview questions Tracey asked Chris:1. If a firm is looking to start a legal operations department, what are the key components?2. How does having a legal operations team increase efficiency? How does legal operations improve value for the client?3. Are there any tools your recommend to improve performance?4. What are the latest trends in legal operations? What departments are new?5. What are the biggest obstacles in growing the legal operations team?6. How do you justify additional headcount on the legal operations side?
Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLP
Speaker: @Christopher Emerson - Chief Legal Operations and Innovations, Quarles & BradyRecorded on 04-08-2022
Friday Apr 01, 2022
Friday Apr 01, 2022
Driving adoption of even useful technology is notoriously difficult. What are some helpful strategies for Litigation Support professionals to get buy-in and training time commitments from busy attorneys?Questions Sachin will ask speaker:1. What are some of the considerations for a law firm to opt for managed document review over reviewing documents in-house?2. What type of training on your platform or services do litigation attorneys need to make the shift to managed document review a seamless one?3. What strategies have you found to be most effective when getting attorneys to modify their workflows to incorporate outside legal services?4. How has the shift to remote work changed how law firm attorneys and in-house counsel work with legal service providers such as Quislex?5. How would you suggest firms discuss and get client approval for the use of outside legal services?Moderator:@Sachin Gupta - Knowledge Management Attorney – Data & Technology Transactions, Latham & Watkins LLPSpeaker:Bobby Coppola - VP of Legal Solutions and Strategic Growth, Quislex
Recorded on 04-01-2022
Friday Apr 01, 2022
Understanding Information Governance: What it is and Why is it So Important
Friday Apr 01, 2022
Friday Apr 01, 2022
Information Governance…we hear this term all the time in legal, but what does it really mean? Is it referring to controlling the stream of information inside a law firm or law department, or outside one? And what methods are being utilized in today’s law firms and law departments to govern this often critical information?In this interview session, we will discuss what the term actually means and what effects it can have on firm attorneys and staff. Finally, we’ll learn why having an IG policy is so vital to clients and firms alike.
Moderator:@John Graves - Training Support Specialist, Winstead PC
Speaker:@Jeffrey Sharer - President and CEO, LexShift Recorded on 04-01-2022
Tuesday Mar 29, 2022
Tuesday Mar 29, 2022
This session will review the different opportunities to make data-driven decisions in law firms and the challenges that go with them. Ideally the session, will differentiate between organizational/enterprise applications and client facing/legal advice applications.The goal is to map when data-driven decision-making is a good idea and when it is not. Further the session, will explore what to look for in terms of actions taken from data alone (bias, available data) and give tips how to get started and where to find structured data within your organization/firm to get started for a quick win.Moderator:@Christiane Matuch - Manager, Axiom Consulting Partners
Speaker:Maggie Miller - Chief Client Officer, OrgaimiRecorded on 03-29-2022
Friday Feb 04, 2022
Can You Replace Traditional Privilege Review?
Friday Feb 04, 2022
Friday Feb 04, 2022
This interview will discuss the emerging maturity and use of analytics, and whether they can be used for privilege review. We will also explore the different scenarios in privilege review that might benefit from analytics and go over a few real world recent examples.Questions Chris will ask Maria: • What sold you on trying privilege analytics the first time?• How was your experience in using privileged analytics?• What are some areas or issues to keep in mind during the process?• Would you use privilege analytics again?
Moderator:@Chris Acosta - Head of Firmwide eDiscovery Resources, Morrison & Foerster LLP
Speaker:Maria Earley - Partner, Morrison & Foerster LLP
Recorded on 02-04-2022
Friday Jan 28, 2022
How Did the Rise of Legal Operations Affect Law Firm KM?
Friday Jan 28, 2022
Friday Jan 28, 2022
Corporate legal departments are becoming more and more strategic in how they deploy resources and how they relate to outside counsel and other providers.In this video interview, we will discuss the importance of Legal Operations in this process and how law firm KM departments can benefit by partnering with these in-house teams to adjust and improve their firm’s service delivery.
Questions Barbara will ask speakers:-The rise of legal operations in corporate legal departments has been a popular topic in the industry for the past few years. Can you tell us what legal operations is all about?-How did the adoption of legal operations impact the way clients relate to outside counsels?-What is the role of Knowledge Management in this scenario? -How can law firms benefit from adjusting to these changes? Do you have some success cases to share? -What is the biggest takeaway on the topic?
Moderator:@Barbara Gondim Da Rocha - Head of Knowledge Management and Innovation, RMS Advogados
Speakers:@Jennifer Mendez - Director of Knowledge Management Innovation, Fisher & Phillips LLP@Anthony Widdop - Global Director, Legal Operations at Shearman & Sterling
Recorded on 01-28-2022