ILTA

ILTA Audio Podcasts

    Loading Downloads
    214Episodes

    Following

    Followers

Trends in Training: 2014 - Revisited in 2017

Posted by ilta on April 28th, 2017

In April 2014, members of ILTA's user support volunteer team recorded a podcast on some common trends in training at that time. These topics continue to be widely discussed, so we take another look to see how (or if) our thoughts have changed since then. We cover:

  • The modern trainer
  • Performance support
  • Ways to support informal learning
  • Mobile learning
  • Gamification

In the next couple of months, we'll be recording a 2017 Trends in Training podcast to tackle several new topics, so be on the lookout for that, too.

Speakers:
Denise Ash is the Training Manager at Jackson Kelly PLLC, where she has worked since 2011. Previously, she worked as a user support specialist at Robinson & McElwee PLLC. An active ILTA volunteer, she is a member of the Apps and Desktop Content Committee and a member liaison for Charleston, West Virginia. In 2010, Denise won ILTA's User Support Champion award.

Jeanne Marie Boswell is the Director of Technology Training for Paul Hastings LLP. For the past 17 years, she has overseen the evolution of the training role from one that teaches technology to one that innovates and facilitates change. Name a 21st century legal learning topic, and she and her team have probably flipped it, filmed it, webcast it, gamefied it or set it to music. Jeanne Marie is a past-president of the New York Professional Legal Trainers Group, served on the ILTA User Support Steering Committee and is an active member of ATD.

Marsha Kuhn has been a Training & Computer Support Specialist with Downs Rachlin Martin PLLC for almost 19 years. She is responsible for the technology training at the firm, and provides end-user support as needed. Marsha was a member of the ILTA user support group, and has been a computer application instructor at the Community College of Vermont for over 20 years.

Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.

00:0000:00

Should I Stay or Should I Go?

Posted by ilta on April 27th, 2017

At some point in everyone’s career, the question arises, should I stay, or is it time to go. Hear from our panelists on what motivated them to recently make a career change.

Panelists:
Donna Payne is CEO and founder of PayneGroup. PayneGroup went from 0 to 4 million users of their software worldwide since inception. Donna is an author of 13 books. She is a frequent speaker at conferences, and has addressed Congress and Senate committees on the subject of metadata and privacy. She is recipient of Thought Leader of the Year (ILTA), and Lifetime Achievement (ABA awards). Payne is member of the Monica Bay STEM Leadership committee. Before starting PayneGroup, Donna worked in government, Fortune 500 and even did a stint as a rock and roll singer.

Tammy Bearden has been a research professional for over 20 years, managing competitive intelligence and research projects for attorneys, investment bankers, marketers, product managers, and executives. She is currently the Research Manager for the Kansas City office of Stinson Leonard Street. Prior to joining the firm, Tammy spent nearly 16 years in a variety of leadership roles at Hallmark Cards. Along with her research, she enjoyed being involved in technology enablement projects, innovation workshops, governance, SharePoint/portal design, and opportunity identification.

Rebecca Sattin joined World Software in 2015 as its CIO from Mitchell Silberberg & Knupp LLP, a premier mid-sized law firm with offices in Los Angeles, New York and Washington, DC, where she was Director of Information Technology. She joined the firm in 1997 and has 25 years of experience in the area of law firm technology. Rebecca is a thought leader in legal technology and is a frequent speaker at many legal conferences and events including LegalTech, and International Legal Technology Association (ILTA) roadshows and conferences. Rebecca is a graduate of Washington University in St. Louis.

00:0000:00

RSA 2017 Conference Recap

Posted by ilta on April 18th, 2017

The RSA Conference in San Francisco is one of the world's largest gatherings of information security professionals from all industries. Three ILTA members share their experiences from this year's conference, addressing educational content, vendor expo halls and peer networking. If you've never been to RSA, this will help you know what to expect.

Speakers:

Bill Caraher has 20 years of experience managing and supporting technology in the enterprise. As the CIO and Director of Operations for von Briesen & Roper law firm, Bill is passionate about innovative information security and business-focused technology solutions that align and empower his firm's client-focused attorneys.

William (Bill) Kyrouz is Director of Information Security at Mintz Levin and is based out of Boston. Working in legal technology since 2001, Bill is active in ILTA and is a member of the Threat Intelligence and Executive Committees with the Legal Services ISAO. He recently led his firm's effort to become ISO 27001 certified.

Sherri Vollick is an accomplished information security and risk management professional with over 15 years of experience in top-tier, global law and professional services firms. She is the Co-Chair of ILTA's LegalSEC Summit for a second time, and a member of the LegalSEC Steering Committee. Respected by colleagues and business leaders alike, Sherri has planned and facilitated complex projects in both small and global environments.

Recorded on 4-14-17

00:0000:00

Achieving QA Excellence in Legal

Posted by ilta on April 12th, 2017

In 1946, Grace Hopper recorded the first-ever computer bug when a moth was found in the Harvard Mark II machine. Today, the practice of software testing and quality assurance is vital to all industries with the advancement of technologies. Legal Services is no different, but the focus on quality assurance and software testing has been slow to develop – until now.

Speakers:
Ralph Bonatz is the Global IT Quality Control Manager at Mayer Brown LLP. He has over 20 years of experience in quality control, performing a broad array of activities such as: establishing teams, test management and planning, test case authoring and execution, test tools and environment management, requirements management, defect management, authoring test strategy, and guiding test automation teams. Ralph’s experience crosses many different areas, including Legal, Insurance, Fleet Management, Healthcare, Trading, Enterprise Resource Planning and Government. He is a former U.S. Air Force officer and graduate of the University of Miami, FL, where he obtained a BSEE and minor in German.

Ryan LaMontagne has 16+ years as a QA Professional and is an experienced QA Manager delivering hands-on innovative testing solutions. Demonstrated history working in the law practice industry, Financial Industry, and High Tech. Skilled in Test Program Development, Test Automation, Project Management, Vendor Management, and Leadership.

Asima Macci is the Manager, Training & Quality Assurance at Bennett Jones in Calgary, AB. She has over 30 years' experience in designing and delivering technical training programs in a variety of industries. 18 of those years however, have been in Legal. She is passionate about connecting people with technology to increase organizational efficiencies, productivity and profitability.

Alan Reeson is the manager of the Quality Assurance team at McGuireWoods LLP, an international law firm with over 1000 attorneys across 23 offices in the US, UK and around the world. He has been with the firm since 2001 and his team is responsible for developing, implementing, and maintaining IT quality assurance and control processes for both projects and operations. Alan also serves as the owner of the Release Management process.

00:0000:00

The Future of IT Staffing

Posted by ilta on April 5th, 2017

For everyone except Doctor Who, time marches on. How is that future impacting the skill sets that law firm technologists need to have? Listen to a conversation on current and future skill sets and how people, process and *new* technology is impacting the delivery of legal services.

Speakers:
Jeffrey Brandt is the Chief Information Officer at the law firm of Jackson Kelly PLLC and has over 30 years of experience in the field of legal automation. Jeffrey is also editor of the popular PinHawk Law Technology Daily Digest, a respected thought leader in the legal technology community and a frequent educational speaker at industry conferences.

Mitch Owens is the CTO at Gilbert + Tobin and leads the firm’s technology function. He has held senior roles in the global banking and professional services industries for many years. With a background that is predominately outside legal Mitch is able to provide a different, and interesting, slant on technology challenges that face legal firms today. The focus for Mitch, and his team, is clients - internal or external. He is constantly evaluating against the expected and looking to give them advantages. He has a diverse understanding of business functions and processes allowing for creative technology solutions.

Luke Schnoebelen manages technical training and e-learning development for his firm. He is solidifying a development process to improve the technology expertise for all firm employees, associates and partners. Luke also assists with all facets of in-house CLE, technology adoption and general promotion of process improvements.

00:0000:00

Learning Management System Deep Dive Series - Reporting

Posted by ilta on March 20th, 2017

Reporting is one of the most important and sometimes frustrating features of a LMS. Because firms have different needs, it can sometimes be difficult to get exactly what you need. Even with the data in hand, it may require skilled Excel manipulation. In this podcast, your ILTA panelists share great ideas and insights on how they are using reporting and getting at the data they need. We even touch on connecting the dots between your LMS data and actual performance data.

Moderator:
Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.

Speakers:
Sean McGinty is the Senior Learning and Development Engineer at Carlton Fields, where his focus is on instructional design, audio/video production, LMS management and instructor lead training. He has worked in legal for over nine years and has over 20 years of experience in learning and development, spanning multiple industry groups. Sean holds several certifications in instructional systems design and learning and development software packages.

Claire Morris is an IT Training Manager for a leading international law firm. An accomplished professional with over 15 years of legal technology experience, she is passionate about developing the technical skills of all staff members. Claire creates new and innovative learning programs to deliver essential skills and make the best use of firm technology. She understands the unique culture of a law firm and that providing a full variety of learning methods is key to creating an environment where all can learn.

Lida Pinkham has over 20 years of experience leading technology learning in industries including higher education, libraries, banking and law firms. Since joining Ice Miller in 2014, she has led the technology training team to expand technology learning to a variety of formats, partnered with HR to develop a learning and assessment program for secretaries, and increased usage of learning materials and the LMS by over 200 percent, developing a culture where all are empowered to learn and develop. A Microsoft Office Certified Specialist with a Master of Education, Lida is involved in the Association for Talent Development, organizes a monthly legal technology trainer lunch and is a member of the Midwest Legal Technology Trainers steering committee.

Recorded on 2-27-17

00:0000:00

Physical Security: Is It an Afterthought?

Posted by ilta on March 20th, 2017

We discuss how physical security tends to be overlooked while we focus so much time and energy on the technology side of security. Keeping your firm’s people and assets safe can rely on good physical security planning and design.

Speakers:
Heath Stanley is the SVP of Information Security. He holds the CISA, CISSP and C|CISO certifications. Heath has managed technology governance consulting for Traveling Coaches Inc. since 2006. His previous experience includes residential lending and process improvement, and he is a subject matter expert in Information Security Governance and Vendor Management.

David Tremont.  With 32 years of experience in Networking and Security, Mr. Tremont started his career as a Cryptologist Technician in the U.S. Navy in 1974.  Responsible for intercepting and decrypting Chinese and Russian radio transmissions for Fleet Commanders. Mr. Tremont has consulted with many corporate entities as well as law firms in designing and testing networks on a global scale, ensuring security protocols and standards were key factors in their implementation.  He has also participated as a consultant in assisting public companies to ensure compliance in Sarbanes-Oxley, HIPPA and has been involved in achieving ISO 9000 and ISO 27000 certifications for Oil & Gas Service companies.
Currently Mr. Tremont serves on the Technology Committee and Security Committee for Bracewell LLP assisting Senior Management to ensure compliance in Cyber and Physical security initiatives and is responsible for the monitoring and incident response of day to day security and network operations for the firm. 

Recorded on 1-26-17

00:0000:00

A Discussion on Advancing Legal Project Management

Posted by ilta on March 20th, 2017

Description: What is all the talk about legal project management? This discussion, Q&A style, dives in to the ins and outs of project management (PM) and legal project management(LPM) from the beginning phase of looking to implement it in your business or law firm. Why is legal project management important for every organization to take stock in and implement to increase productivity? How can LPM help you and your business become more efficient in your daily workflows and produce greater work product?

Speakers:
Jinni Zieleniewski is a Litigation Support Specialist with the ediscovery and
litigation support group at KMK. Her responsibilities include managing discovery evidence throughout the litigation life cycle, providing electronic document review management and designing and generating electronic document production deliverables in a cost-effective and value-added manner. A member of the information technology group working exclusively in litigation and the ediscovery task force, Jinni bridges the gap between counsel and IT by helping litigation attorneys educate clients about proactive, compliant and cost-effective ediscovery.

Michael T. Clear is a Partner at Wiggin and Dana LLP, where his practice is focused on estate planning, estate and trust administration, probate litigation and business succession planning. Michael serves on the firm's client service delivery task force, which is leading the implementation of legal project management at the firm. He is a co-chair of the Probate and Estates Section of the Fairfield County Bar Association and is a member of the board of directors of the Connecticut Chapter of the Exit Planning Exchange (CT XPX).

Recorded on 1-10-17

00:0000:00

Learning Management System Deep Dive Series - Course Scheduling

Posted by ilta on December 27th, 2016

Description: Because it is one of the main functions of an LMS, we're looking at course scheduling this month. In this podcast, we'll touch on everything from developing a strategy on how much and when to offer classes, as well as the challenges with scheduling training virtually or across multiple offices. Do you segregate classes by role and what challenges or benefits has that presented with scheduling? Are other departments in your firm using the LMS for scheduling? Finally, how do you promote or communicate your class schedule?

Moderator: Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team. Contact Michelle at michelle@legallearningnetwork.com.

Participants:
Sean McGinty is the Senior Learning and Development Engineer at Carlton Fields, where his focus is on instructional design, audio/video production, LMS management and instructor lead training. He has worked in legal for over nine years and has over 20 years of experience in learning and development, spanning multiple industry groups. Sean holds several certifications in instructional systems design and learning and development software packages.

Claire Morris is an IT Training Manager for a leading international law firm. An accomplished professional with over 15 years of legal technology experience, she is passionate about developing the technical skills of all staff members. Claire creates new and innovative learning programs to deliver essential skills and make the best use of firm technology. She understands the unique culture of a law firm and that providing a full variety of learning methods is key to creating an environment where all can learn.

Lida Pinkham has over 20 years of experience leading technology learning in industries including higher education, libraries, banking and law firms. Since joining Ice Miller in 2014, she has led the technology training team to expand technology learning to a variety of formats, partnered with HR to develop a learning and assessment program for secretaries, and increased usage of learning materials and the LMS by over 200 percent, developing a culture where all are empowered to learn and develop. A Microsoft Office Certified Specialist with a Master of Education, Lida is involved in the Association for Talent Development, organizes a monthly legal technology trainer lunch and is a member of the Midwest Legal Technology Trainers steering committee.

Recorded on 12-19-16

00:0000:00

ILTA Radio - Ask the Expert: The Ins and Outs of Professional Development and Leadership - Scott Christensen

Posted by ilta on December 21st, 2016

As we enter and rise through the ranks of our organizations, we face the opportunities and challenges afforded by two separate yet interlaced aspects of employment: professional development, bettering ourselves and accomplishing goals, and leadership, the responsibility of finding ways to best serve those whom we manage and help them accomplish their goals.

 

To explore this further, we asked three of your ILTA peers to share their experiences, advice and tips. Read the article that summarizes all three perspectives in the Winter 2016 Peer to Peer

Featured in this episode: Scott Christensen, Senior Associate at Olenick & Associates, speaks about professional development. 

00:0000:00