ILTA - International Legal Technology Association

For Episode Two, Mercedes Brown, ILTA UK Membership Engagement Manager, chats with members of the Tessian Team about their experience in the legal tech sector and working for a solution provider. With years of experience ranging from less than one year to three years, their perspective is insightful.

Tune in to learn about their soft and hard skills, what they really do in their roles, and, for fun, some lesser known quirks about their team and work environment. 

Interviewer: Mercedes Brown, ILTA UK Membership Engagement Manager
Speakers: Ayala PlesCustomer Success Executive; Ilaria Occhiolini, International Growth; and Josh Reynolds, International Growth Associate [Since recording this episode, Josh accepted a new position outside of the legal sector]

About the Series
This ILTA podcast series showcases the new voices of legal technology. It features those who have three or less years of experience within the community in hopes to showcase and educate the future of the legal landscape

In this podcast, we will discuss how to build out a workable Martech stack within your firm from regional to global firms.

@Rachel Shields Williams, ​Senior Manager Experience Manager, Sidley Austin LLP

@Jacqueline Madarang, Associate Director of Marketing Technology & Operations, Blank Rome LLP

Recorded on 11-5-2020

What are the qualitative and quantitative measurements of KM that demonstrate the value of KM to senior leadership or others across the firm. Whether you are starting from scratch or have an established method of collecting and conveying metrics, this podcast will explore the different ways to achieve this.

@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson 

@Holly Hanna, KM Firm Solutions Manager, Perkins Coie 

Recorded on 10-28-2020

A lot of law firms are claiming to be innovative, but clients often struggle to understand what firms mean when they talk about innovation. In this micro-learning podcast, we will discuss how truly innovative law firms (according to their clients) are differentiating themselves by delivering value and enhancing customer satisfaction.

@Bárbara Gondim Da RochaHead of Knowledge Management and Innovation, Rocha Marinho E Sales, Advogados 

@Greg Lambert
Chief Knowledge Services Officer, Jackson Walker

Recorded on 10-23-2020

In this micro-learning podcast, we will briefly highlight benchmarking, competitive intelligence, what tools do you use and how do you compare yourself to others?

@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP


@Kevin Bielawski, Director of Legal Operations, Husch Blackwell LLP

Recorded on 10-22-2020

In this micro learning podcast, we will discuss what knowledge management and marketing will look like as we emerge from this pandemic in the office of the future and how to best continue to position these areas in need.

@Caroline Sweeney, Director of Knowledge Management & Innovation, Dorsey & Whitney LLP

Gillian Brennan, Director, Client Relations, Dorsey & Whitney LLP
@Catherine Monte, Chief Knowledge Officer, Fox Rothschild LLP

Recorded on 10-15-2020

In this podcast session, we will discuss ways to maximize ROI of an e-billing system, tool support, and highlight why a unified process allows you to better track spending.

@Will Pett
Senior Business Analyst, Fidelity Investments

@Donald Knight, Director of Legal and Tax Operations, Crown Castle

Recorded on 10-12-2020

When there is a new innovative idea, you want to champion it and deliver on it as fast as possible, but in a responsible way. In this podcast, we will discuss what are some best practices for keeping stakeholders engaged while meeting firm governance standards and security requirements.

Questions from Dan to Nikki: 
-What methods do you use to solicit ideas? 
-How do you vet a pie in the sky idea vs. something practical, especially when it may be something deep in the weeds of a legal practice? (Relatedly, how do determine if an innovative idea is one attorney’s dream but not universal?)
-When do different stakeholder groups get involved in the project? Are ideas vetted through risk, information governance, finance, etc. before they are PoC’d?
-How do you productize your innovative projects?

@Daniel PrattIT Business Relationships Manager, Holland & Knight LLP

@Nicola ShaverManaging Director, Innovation and Knowledge, Paul Hastings LLP 

Recorded on 9-29-2020

In our second installment of Emerging Roles in Legal Amy Monaghan speaks with members of Orrick's innovation team. In this "fanel," we discuss an array of topics, including: what it means to drive change within an organization, how they are working to empower attorneys to practice at the top of their licenses, and the importance of mentorship. You will hear from each Orrick team member about their roles and contributions to Orrick's innovation initiatives.

We cover a lot in this episode and if you are interested in reading further here are a few applicable resources that might be of interest:

  • Business of Law Podcast: Orrick and Microsoft Legal Productivity Hackers Discuss Innovation and Microsoft Teams here
  • Investing in the future:  Harvard grad students discover West Virginia here
  • Extreme Makeover: The Digital Transformation Edition here
  • The Ant and the Grasshopper: Planning Today to Succeed Tomorrow here
  • Legal Innovation: It’s the New Roles that Make the New Tools here
  • For further reading on T-Shaped Lawyers and here
  • Manyee’s ILTAON session on design thinking
  • Kendall’s ILTAON session Virtual Training 1 – Being Prepared to Reach a Remote Audience


@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie 

@Wendy Curtis, Chief Innovation Officer, Orrick, Herrington & Sutcliffe LLP
@Kendall Blue, 
Director of Technology Training, Orrick , Herrington & Sutcliffe LLP
@Manyee Chow, Innovation Project Manager, Orrick, Herrington & Sutcliffe LLP
Kelly Cullen, Director, Global Operations and Innovation Center, Orrick, Herrington & Sutcliffe LLP
Samantha DeLee, Project Attorney, Orrick, Herrington & Sutcliffe LLP 
Kenya Henry, Executive Legal Administrator, Orrick, Herrington & Sutcliffe LLP 
Whitney Coble, Start-Up Relations Adviser, Orrick, Herrington & Sutcliffe LLP 
@Vedika Mehera, Innovation Advisor, Orrick, Herrington & Sutcliffe LLP 
@Kate Orr, Senior Innovation Counsel, Orrick, Herrington & Sutcliffe LLP
Jaclyn West, CaseStream Program Manager, Orrick, Herrington & Sutcliffe LLP

Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie, had the great honor of speaking with Jason Barnwell, Assistant General Counsel—Modern Legal at Microsoft for this inaugural episode of the Emerging Roles in Legal podcast series. Jason never fails to provide thought-provoking insights and my personal favorite quote from this episode is that "business presents a candy store of broken things!" Of course, we see the broken things as opportunities for innovation, which is where these new skillsets and emerging roles in legal are needed.

If you're interested in hearing more from Jason, check out the Business of Law Podcast and also his posts on Legal Evolution (I recommend this post on designing knowledge work).

Be on the lookout for a next episode soon!

@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie 

@Jason Barnwell, Assistant General Counsel—Modern Legal, Microsoft

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