2014 March

Listen in as two seasoned law firm trainers discuss training with four attorneys. They ask the questions that we've all wanted to ask and get honest answers that will help us better serve the attorneys in our firms. You'll definitely learn something as these folks get real!

Attorneys
Roy L. Smart III, Partner, Parker Poe Erica R. Messimer, Associate, Parker Poe Justin M. Long, Partner, Bracewell & Guiliani LLP Conor Civins, Partner, Bracewell & Giuliani LLP

Trainers
Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP Stacie Oste, Training Manager, Parker Poe

From the Legaltech Asia Technology Summit in Hong Kong, hear how Analytics and Predictive Coding are being used in Hong Kong and China. Learn about how these technologies being viewed by Hong Kong regulators and about some cultural challenges in China.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Chris Sweet, Vice President of Outside Counsel & Engagement Management at JPMorgan Chase & Co.

Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Michelle Mahoney, Director of Legal Logistics at King & Wood Mallesons.

Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Stuart J T Dodds, Director of Global Pricing and Legal Project Management at Baker & McKenzie.

Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Vincent Cordo, Global Director of Client Value at Reed Smith LLP.

Visit the ILTA website to hear each participant's interview.