2019 May

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production;  a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training.  Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools -  he spoke about going onsite during the pre-trial crunch and what’s different about training for trial.

Moderator:
Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + Martel

Speakers:
Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & Knight
Jessica C. Carter - Consulting Analyst, Driven
Ethan Hirsch - Training Consultant, Ipro

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production;  a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training.  Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools -  he spoke about going onsite during the pre-trial crunch and what’s different about training for trial.

Moderator:
Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + Martel

Speakers:
Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & Knight
Jessica C. Carter - Consulting Analyst, Driven
Ethan Hirsch - Training Consultant, Ipro

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production;  a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training.  Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools -  he spoke about going onsite during the pre-trial crunch and what’s different about training for trial.

Moderator:
Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + Martel

Speakers:
Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & Knight
Jessica C. Carter - Consulting Analyst, Driven
Ethan Hirsch - Training Consultant, Ipro

Beth Anne Stuebe ILTA, Senior Content Manager, Publications, reports live from ILTA's inaugural Young Professionals Summit in NYC, May 2, 2019. Tune in as she interviews Tracy Kennedy from Kraft & Kennedy, Inc to gain a perspective on why this event is important for young professionals, what she looks forward to learning today, and advice for her fellow young professionals in legal technology. 

Please enjoy this highly beneficial snackable podcast during Mental Health Awareness Month featuring two leading experts on mental health, particularly as it affects the legal profession. The discussion will center around the prevalence of mental health issues in the industry and why it's so high along with providing useful self care tips.

Interviewer: 
Lekecia Barclay - Technology Advisor at the Office of Chief Counsel for the Internal Revenue Service 

Speakers: 
Daniel Lukasik - Director, Workplace Well-Being at the Mental Health Advocates of WNY 
Paula Davis-Laack - Founder and CEO of the Stress & Resilience Institute

Recorded on 4-18-19

Beth Anne Stuebe ILTA, Senior Content Manager, Publications, reports live from ILTA's inaugural Women Who Lead event in NYC. Tune in as she interviews Michael Williams from the Conversant Group, LLC to gain a perspective on why this event is important and what it feels like to be a male attendee.