ILTA Voices
Episodes
Wednesday Apr 03, 2024
#0010: (CCT) How and When to Train Attorneys for Best Long-Term Technology Success
Wednesday Apr 03, 2024
Wednesday Apr 03, 2024
The speakers shared how and when to train attorneys for best long-term technology success. Does this occur in summer or first year? In addition, they discussed how does training needs evolve over the course of an attorney's careers for best long-term technology success.
Moderator:@Virginia Ong - Legal Innovation Manager, Greenberg Traurig
Speakers:@Jake Brown - Head of Legal Technology, Josef@Ana Toft-Nielsen - Attorney Development Innovation Manager, Greenberg Traurig
Recorded on 04-03-2024.
Monday Mar 11, 2024
#0007: (CCT) Data Debt
Monday Mar 11, 2024
Monday Mar 11, 2024
We all know about technical debt, but data debt is its more nefarious and more challenging sibling. How do you break down the data silos in you firm to create a holistic view of your information? Moderator:@Bill Bice - CEO, nQ Zebraworks Speaker: @Keli Whitnell - Director of Firm Intelligence, Troutman Pepper
Recorded on 3-11-2024.
Friday Feb 09, 2024
#0003: (CCT) Incorporating Large Language Models (LLMs) in the Legal Arena
Friday Feb 09, 2024
Friday Feb 09, 2024
In this podcast interview, the speaker will share experiences and challenges in utilizing Large Language Models in the legal arena.
Questions the moderator asked the speaker:General -What are some of the key challenges that legal departments face in adopting and integrating LLMs into their workflows? -How can legal departments overcome the initial resistance or skepticism that may exist towards using LLMs? -How can legal departments ensure that LLMs are being used responsibly and ethically, without perpetuating biases or producing inaccurate or misleading results? People -How can legal departments train and empower their lawyers to use LLMs effectively? -How can LLMs be used to augment and complement the skills and expertise of lawyers, rather than replace them? -What are the potential long-term benefits of using LLMs in legal departments? Technology -What are the challenges of integrating LLMs with existing legal software and systems? -Provide examples of specific use cases (e.g., information governance, contract management review and drafting, eDiscovery, and/or R&C) -How can legal departments ensure that LLMs are aligned with security and privacy and regulatory compliance? Process What are the challenges of evaluating and selecting the right LLM for a specific legal task? How can legal departments ensure that LLMs are being used in a way that is aligned with their overall legal strategy?
Moderator:
@Carolyn Robinson - Senior eDiscovery Paralegal, Bosch
Speaker:
@Chistine Livingston - Managing Director of AI and IOT, Protiviti
Monday Feb 05, 2024
#0002: (CCT) The Role of AI Powered Chatbots as Digital Research Assistants
Monday Feb 05, 2024
Monday Feb 05, 2024
Every firm currently struggles with making sure all of the knowledge in their organization is written down, up to date, and searchable.
In the future, chatbots could serve as a kind of automated research assistants for firm knowledge. They’d be responsible for answering questions by sourcing information from the right person, document and they could also be used to proactively record tacit knowledge into living documents by periodically interviewing key people about their progress on company initiatives.
In this podcast interview, we discussed the role of AI powered chatbots as digital research assistants and more.Moderator:@Alejandro Vallellanes - Former Senior Manager, Research and Information Alerts, Baker McKenzieSpeakers:@Stephanie Goutos - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@Avi Saiger - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@John Scrudato - Legal Engineering and Data Strategy Manager, Gunderson Dettmer, L.L.P.Recorded on 02-05-2024.
Friday Dec 01, 2023
The Metaverse—A Conversation with a Law Firm with a Digital Asset Practice
Friday Dec 01, 2023
Friday Dec 01, 2023
Interested in learning more about the Metaverse and Digital Asset Practices and how they can affect your legal practice, stay tuned for an in-depth conversation with Nikki Shaver and partners from Falcon, Rappaport & Berkman LLP
Questions the moderator will ask the speakers:
-Falcon Rappaport opened an "office" in the metaverse. Can you explain to listeners what the metaverse is and why the firm decided to engage with it in this way?-Did you find it beneficial? Is it something you'd do again?-What is the crypto-economy and why would firms want to engage with it?
-Your firm accepts cryptocurrency. Can you discuss the benefit of doing so?
-There has been a misperception around crypto, for example that it's used for illegitimate transactions. Can you explain to listeners why legitimate law firm clients want to use it to pay their legal fees?-How do they even do that? (PayPal, Venmo, ATMs etc.)-Do you think it's short-sighted of firms NOT to offer cryptocurrency as a payment option (some firms still can't even offer credit card payments!)?
-Why did the firm decide to create this practice and what were the benefits of doing so?-Overall, do you two think the fact that your firm is open to doing things in new ways has opened new pathways for you and brought in clients you might not otherwise have had?-Is your firm also already exploring generative AI?
Moderator:Nikki Shaver, CEO and Co-Founder, LegalTech HUBSpeakers:Ken Falcon, Managing Partner, Falcon Rappaport & Berkman LLPMoish Peltz, Partner, Falcon Rappaport & Berkman LLP
Recorded on 12-1-2023.
Thursday Oct 05, 2023
Unlocking the Power of LinkedIn for Legal Professionals
Thursday Oct 05, 2023
Thursday Oct 05, 2023
For many, the past few years since the pandemic brought lots of continual change in the legal marketplace. In order to stay relevant with like-minded individuals and keep up with emerging trends in industry, many paid more attention and time to social media to stay connected.One social media platform which has remained very popular within Legal and other key industries is LinkedIn. LinkedIn is a very effective professional development tool if utilized correctly and one that can help people achieve and/or grow their leadership skills.In this session, we will obtain important tips and tricks for unlocking the true potential of LinkedIn for legal professionals. Specifically, we will focus on how you can best share your own unique perspectives into the open for awareness, create a compelling profile, how you can easily identify networking and career opportunities and what you need to do to become a recognized 'thought leader' in the field and more.
Questions the moderator asked the speaker:
-What are 2-3 top tips for creating a compelling profile on LinkedIn? Any unique aspects to consider for legal
-Establishing yourself as a “thought leader” can feel daunting. What approaches do you recommend to someone wanting to leverage LinkedIn to enhance their persona as a thought leader? Any unique aspects to consider for legal?
-What advice do you have for a “newbie” wanting to start engaging or posting more regularly on LinkedIn? Any unique aspects to consider for legal?
-What are some proven strategies for successful networking on LinkedIn? What are the no-no’s to avoid in LinkedIn networking? Any unique aspects to consider for legal?Moderator:@Brendan Miller - Legal Innovation Consultant Speaker:@Stefanie Marrone - Fractional Marketing Director/Social Media, Marketing and Business Development Strategist, Stefanie Marrone Consulting/The Social Media Butterfly
Recorded on 10-5-2023
Friday Jun 30, 2023
Applying Design Thinking to Lit Support
Friday Jun 30, 2023
Friday Jun 30, 2023
Innovation in the legal industry is big news, but its often hard to know where to start. Changing the way we think about our work can help find new ways to approach challenges, and the framework of design thinking has proven success in the legal industry for finding innovative solutions to problems. But what is design thinking, and how can we use its principles and ideas to transform our work in litigation support?
Questions the moderator will ask the speaker:
What is Design Thinking? Where are we seeing its application the most?
How can we apply design thinking to legal and how can it help us practice law more effectively?
Can you give an example of where design thinking has helped solve a legal workflow problem?
How can we identify areas in our litigation support work where design thinking might be helpful?
Moderator:@Rachel McAdams - Senior Consultant, Sky Discovery
Speaker:@Ginevra Saylor - Director, Innovation and Knowledge Programs, Gowling WLG
Recorded on 06-30-2023
Wednesday Jun 28, 2023
Wednesday Jun 28, 2023
Just because you’re not a large law firm doesn’t mean you don’t do e-discovery! You have litigation matters that are just as important, and that means you need to know the proper tools to use for collecting, reviewing, and producing relevant data. In this session, we’ll have a attorney and paralegal from not-so-huge law firms discussing the tools and workflows they use to successfully navigate the e-discovery world in which they practice.Questions the moderator will ask the speaker: · First let's define small firm. Why do small/mid-size firms need to be smart about eDiscovery? What challenges do they face which big firms may not?· How should a small/mid-size firm address eDiscovery technology – should they invest and manage their own, or look for external partners?· What are some good tools for eDiscovery for these firms?· How can a small/mid-size firm upskill in eDiscovery?What’s your one action point/next step for small/mid-size firms listening to this podcast?Moderator:@Rachel McAdams, Senior Consultant, Sky DiscoverySpeaker:@Tom O’Connor, Director, Gulf Coast Legal Technology CenterRecorded on 06-28-2023
Wednesday Jun 28, 2023
Do You Want to Build a Podcast? Unraveling the Magic Behind ”Entertaining” Content
Wednesday Jun 28, 2023
Wednesday Jun 28, 2023
Your average end user now spends more time consuming and sharing educational entertainment than ever before.
From podcasts to film documentaries, there is a formula that keeps us coming back for more, and ensures the audience retains that information well enough to talk about it with everyone they know. How do we capture that spark in professional learning? As trainers and developers, how do we bring entertainment to education? What looks easier than it actually is, and what is far easier than it looks?
What kind of talent can help you create and execute that vision? In this session, learners will identify the educational fundamentals we see in this genre of entertainment, and then brainstorm opportunities to blend entertainment tactics into our learning strategy to make exciting podcasts.
Questions the moderator asked the speaker:
We’d love to hear your origin story. [Insert what we know about them to show engagement with the panel.] What inspired you to create your current podcast series?
Is there anything that surprised you along your journey?
Many of our listeners work for legal organizations which have contemplated or actually implemented podcasts. What are some things to watch out for when building your first podcast?
My guess is a newbie podcaster may see a decent level of interest in their early podcasts perhaps because of its’ novelty. However, the newbie may see some drop-off over time. What have you found to be successful ways to maintain audience engagement? Related, any tips on building your audience?
Many law firms and other legal organizations have created their own podcasts. What have you found that makes your podcast a differentiator?
I’ve heard of many podcasts bubbling up from within a law firm. As an example, BD has a podcast, Knowledge Management has one, and multiple partners have created one perhaps even in conjunction with partners at other law firms. Assuming there is value in coordinated efforts at a firm, do you have any recommendations for combining forces?
I’ve heard of edutainment – the combination of education and entertainment. What have you learned from other podcasters or your own experience on blending the best of those worlds?
Any practical tips generally – for example, have you found the best duration for a podcast (e.g., 20 minutes, 60 minutes)? Audio quality tips? Upside/downsides to inviting guests? Stick to only audio or sometimes include video?
Moderator:@Alejandro Vallellanes - Former Global Senior Manager of Research, Baker McKenzie
Speaker:@Greg Lambert - Chief Knowledge Services Officer, Jackson Walker L.L.P
Recorded on 06-28-2023
Tuesday Apr 18, 2023
Out of the Box Ways of Using AI
Tuesday Apr 18, 2023
Tuesday Apr 18, 2023
This podcast session highlights some creative ways AI has been used inside corporations and law firms.
Questions Ryan asked the speaker:
Are there any specific examples of you using AI outside of the box that you would use as an example for people who are not sure if AI is useful for their project?
What are the differences between AI and Machine Learning?
Large language models: what do they actually do, how can we use them, and are there compliance risks? How do we evaluate LLM output and make sure we're getting something useful back?
Specific versus general: what are the ways we can think about point (specific, non-generalized) AI solutions versus generalized (e.g., GPT-4) solutions? What are the trade-offs between these approaches?
Do you need fancy data scientists and software? (Spoiler, no, you don't)
How do you evaluate an AI services provider/partner?Moderator:@Ryan Gerlach - Legal Analyst, State of California Office of the Attorney General - DOJ
Speaker:
Andy Ward, - Vice President, Machine Learning, Laurel Inc.
Recorded on 04-18-2023
Monday Apr 17, 2023
Three Reasons to Use AI for Personal Information Identification
Monday Apr 17, 2023
Monday Apr 17, 2023
AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data, and in our last podcast in the series, we discussed how it is increasingly being applied to Privilege reviews. In this session, we focused on how AI is being used for Personal Information Identification.
Questions Andrea asked Dan:
-What do you see as the status quo for how teams identify and redact personal information, and what are some of the pitfalls?-What specific advantages does AI offer when compared with that status quo?-As new privacy regulations continue to expand, how are you seeing AI being applied to Personal Information identification beyond traditional legal use cases like litigation or an investigation?-What are the risks associated with using AI for Personal Information identification, and what hurdles have teams faced in adopting it?-What practical advice can you offer to the listeners who’ve been hesitant to leverage AI within their organization?
Moderator:@Andrea Shirey - IT Consultant, Bayer Corporation Legal
Speaker:Dan Donegan - New Business Director, Text IQ
Recorded on 04-17-2023