innovation

Unlocking the Power of LinkedIn for Legal Professionals

For many, the past few years since the pandemic brought lots of continual change in the legal marketplace.  In order to stay relevant with like-minded individuals and keep up with emerging trends in industry, many paid more attention and time to social media to stay connected.One social media platform which has remained very popular within Legal and other key industries is LinkedIn.  LinkedIn is a very effective professional development tool if utilized correctly and one that can help people achieve and/or grow their leadership skills.In this session, we will obtain important tips and tricks for unlocking the true potential of LinkedIn for legal professionals. Specifically, we will focus on how you can best share your own unique perspectives into the open for awareness, create a compelling profile, how you can easily identify networking and career opportunities and what you need to do to become a recognized 'thought leader' in the field and more.
 
Questions the moderator asked the speaker:
-What are 2-3 top tips for creating a compelling profile on LinkedIn?  Any unique aspects to consider for legal
-Establishing yourself as a “thought leader” can feel daunting.  What approaches do you recommend to someone wanting to leverage LinkedIn to enhance their persona as a thought leader?  Any unique aspects to consider for legal?
-What advice do you have for a “newbie” wanting to start engaging or posting more regularly on LinkedIn?  Any unique aspects to consider for legal?
-What are some proven strategies for successful networking on LinkedIn?  What are the no-no’s to avoid in LinkedIn networking?  Any unique aspects to consider for legal?Moderator:@Brendan Miller - Legal Innovation Consultant Speaker:@Stefanie Marrone - Fractional Marketing Director/Social Media, Marketing and Business Development Strategist, Stefanie Marrone Consulting/The Social Media Butterfly 
 
Recorded on 10-5-2023

Applying Design Thinking to Lit Support

Innovation in the legal industry is big news, but its often hard to know where to start. Changing the way we think about our work can help find new ways to approach challenges, and the framework of design thinking has proven success in the legal industry for finding innovative solutions to problems. But what is design thinking, and how can we use its principles and ideas to transform our work in litigation support?
 
 
Questions the moderator will ask the speaker:
What is Design Thinking? Where are we seeing its application the most?
How can we apply design thinking to legal and how can it help us practice law more effectively?
Can you give an example of where design thinking has helped solve a legal workflow problem?
How can we identify areas in our litigation support work where design thinking might be helpful?
 
Moderator:@Rachel McAdams - Senior Consultant, Sky Discovery
 
Speaker:@Ginevra Saylor - Director, Innovation and Knowledge Programs, Gowling WLG
 
Recorded on 06-30-2023

eDiscovery for the Rest of Us – Considering Less Expensive But Fully Functional Tools for Small and Mid-Size Law Firms

Just because you’re not a large law firm doesn’t mean you don’t do e-discovery! You have litigation matters that are just as important, and that means you need to know the proper tools to use for collecting, reviewing, and producing relevant data. In this session, we’ll have a attorney and paralegal from not-so-huge law firms discussing the tools and workflows they use to successfully navigate the e-discovery world in which they practice.Questions the moderator will ask the speaker: · First let's define small firm. Why do small/mid-size firms need to be smart about eDiscovery? What challenges do they face which big firms may not?· How should a small/mid-size firm address eDiscovery technology – should they invest and manage their own, or look for external partners?· What are some good tools for eDiscovery for these firms?· How can a small/mid-size firm upskill in eDiscovery?What’s your one action point/next step for small/mid-size firms listening to this podcast?Moderator:@Rachel McAdams, Senior Consultant, Sky DiscoverySpeaker:@Tom O’Connor, Director, Gulf Coast Legal Technology CenterRecorded on 06-28-2023

Do You Want to Build a Podcast? Unraveling the Magic Behind ”Entertaining” Content

Your average end user now spends more time consuming and sharing educational entertainment than ever before.
From podcasts to film documentaries, there is a formula that keeps us coming back for more, and ensures the audience retains that information well enough to talk about it with everyone they know. How do we capture that spark in professional learning? As trainers and developers, how do we bring entertainment to education? What looks easier than it actually is, and what is far easier than it looks?
What kind of talent can help you create and execute that vision? In this session, learners will identify the educational fundamentals we see in this genre of entertainment, and then brainstorm opportunities to blend entertainment tactics into our learning strategy to make exciting podcasts.
 
Questions the moderator asked the speaker:  
We’d love to hear your origin story.  [Insert what we know about them to show engagement with the panel.] What inspired you to create your current podcast series?
Is there anything that surprised you along your journey?
Many of our listeners work for legal organizations which have contemplated or actually implemented podcasts.  What are some things to watch out for when building your first podcast?
My guess is a newbie podcaster may see a decent level of interest in their early podcasts perhaps because of its’ novelty.  However, the newbie may see some drop-off over time.  What have you found to be successful ways to maintain audience engagement?  Related, any tips on building your audience?
Many law firms and other legal organizations have created their own podcasts.  What have you found that makes your podcast a differentiator?
I’ve heard of many podcasts bubbling up from within a law firm.  As an example, BD has a podcast, Knowledge Management has one, and multiple partners have created one perhaps even in conjunction with partners at other law firms.  Assuming there is value in coordinated efforts at a firm, do you have any recommendations for combining forces?
I’ve heard of edutainment – the combination of education and entertainment.  What have you learned from other podcasters or your own experience on blending the best of those worlds?
Any practical tips generally – for example, have you found the best duration for a podcast (e.g., 20 minutes, 60 minutes)?  Audio quality tips? Upside/downsides to inviting guests?  Stick to only audio or sometimes include video?
 
Moderator:@Alejandro Vallellanes - Former Global Senior Manager of Research, Baker McKenzie
Speaker:@Greg Lambert - Chief Knowledge Services Officer, Jackson Walker L.L.P
 
Recorded on 06-28-2023

Out of the Box Ways of Using AI

This podcast session highlights some creative ways AI has been used inside corporations and law firms. 
Questions Ryan asked the speaker:
Are there any specific examples of you using AI outside of the box that you would use as an example for people who are not sure if AI is useful for their project?
What are the differences between AI and Machine Learning?
Large language models: what do they actually do, how can we use them, and are there compliance risks? How do we evaluate LLM output and make sure we're getting something useful back?
Specific versus general: what are the ways we can think about point (specific, non-generalized) AI solutions versus generalized (e.g., GPT-4) solutions? What are the trade-offs between these approaches?
Do you need fancy data scientists and software? (Spoiler, no, you don't)
How do you evaluate an AI services provider/partner?Moderator:@Ryan Gerlach - Legal Analyst, State of California Office of the Attorney General - DOJ
 
Speaker:
Andy Ward, - Vice President, Machine Learning, Laurel Inc.
 
Recorded on 04-18-2023

Three Reasons to Use AI for Personal Information Identification

AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data, and in our last podcast in the series, we discussed how it is increasingly being applied to Privilege reviews. In this session, we focused on how AI is being used for Personal Information Identification.
 
Questions Andrea asked Dan: 
-What do you see as the status quo for how teams identify and redact personal information, and what are some of the pitfalls?-What specific advantages does AI offer when compared with that status quo?-As new privacy regulations continue to expand, how are you seeing AI being applied to Personal Information identification beyond traditional legal use cases like litigation or an investigation?-What are the risks associated with using AI for Personal Information identification, and what hurdles have teams faced in adopting it?-What practical advice can you offer to the listeners who’ve been hesitant to leverage AI within their organization?
Moderator:@Andrea Shirey -  IT Consultant, Bayer Corporation Legal 
Speaker:Dan Donegan - New Business Director, Text IQ
Recorded on 04-17-2023

Breaking the Code – Effortless Efficiency with No Code/Low Code?

Traditional approaches to software development can be time-consuming, resource-intensive, and complex, requiring specialized skills and expertise. However, the emergence of no-code/low-code platforms promises that law firms can streamline practice management workflows with minimal coding knowledge or experience.
This session was designed for practice management and technology professionals at law firms interested in exploring the benefits and challenges of no code/low code platforms by learning from their peers’ experience.
Questions Bill asked the speakers:
-What does the landscape of no/low code tools look like, and who is best suited to use them?-What’s the learning curve like? -What are the use cases where you see the best ROI? -How does this solution fit into the rest of a firm’s technology landscape?
Moderator:@Bill Bice - CEO, nQ ZebraworksSpeakers:
@Andrew Terrett  - National Director of Legal Technology and Service Delivery, Borden Ladner Gervais LLP
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada
#PracticeManagementandPracticeSupport
#Firm#Podcast#ProfessionalDevelopment

How Add-On Services Are Changing the Legal Landscape

Law firms are increasingly expanding their scope and advertising "add-on" services. How can attorneys make use of these to make themselves "stickier" to clients, and how can law firms promote these services in a way that conveys their increased importance to the overall client experience? In this podcast interview, the speakers discussed this and more. 
 
Questions Harriet will asked the speakers:
• Tell us a bit about the evolution of NRF’s Legal Operations department: what was the intended purpose, and how does it interact with the larger business?
• How can attorneys make use of this group (or others within the firm) to make themselves "stickier" to clients? 
• How is (or can) the firm promote these services in a way that conveys their increased importance to the overall client experience?Moderator:
@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group 
 
Speakers:
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada 
Kathy Goodman - Practice Innovation & Knowledge Counsel, Paul Hastings (London)
 
Recorded on 04-05-2023

How Advances in Artificial Intelligence (AI) Are Changing the Face of Search

Enterprise search, targeted search, predictive search, conceptual search...so many options, but which is the right one for your organization? Will advances in AI change how we search going forward? Will we see Alexa or Siri for legal?Questions Jennifer used to guide the conversation:
We often hear about various search options in legaltech - enterprise search, predictive search, conceptual search, just to name a few. How has search evolved in the legal industry over the last decade? 
How will advances in artificial intelligence change the way we search in law firms and legal departments?
Will we see voice search, similar to Siri, Alexa and Google Assistant, in legal? If so, what are the ethical implications of relying on voice-enabled technologies? 
What does the future of search look like?
The legal industry is notorious for its unhurried approach to change. How do you see the change management and adoption process of these technologies playing out in legal? What outside factors do you think will drive law firm adoption?
Moderator:@Jennifer Mendez - Sr. Director of Knowledge Management Innovation, Fisher Phillips
Speaker:@Pablo Arredondo - Co-Founder and Chief Innovation Officer, Casetext
 
Recorded on 03-15-2023

Data: The Next Great Lake

Every firm wants to leverage data for insights. But to accomplish this, there needs to be a true source of all data. The creation of data lakes have started. These are massive databases combing different firm data sources. This leads to the importance of data governance and master data management. What does it take to create and curate the data? How can such data be of use to firms?
Questions Tracey will ask Steven:1. What is a data lake?2. What are the advantages of using a data lake?3. How do data lakes differ from the tradition data warehouse?4. Why could a firm invest in a data lake?5. What would it take to build a data lake?6. What tools would need? Any best practices?Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLPSpeaker:@Steven Heathcock - Data Strategy Manager, Cooley LLP
Recorded on 01-06-2023​

Three Reasons to Use AI for Document Review

AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data. Another piece of the review, which is typically very expensive including Privilege and personal Information redactions. How can this be done with AI technology too?
Questions Andrea will ask Dan: 1. What are the pitfalls related to the way Privilege review has historically been performed?  a. What are some easy ways to improve the process using AI?2. Some companies are using AI to assist with Privilege Review.... how/when will it become the norm? 3. What hurdles are you anticipating folks will need to overcome to drive further adoption?4. What are the risks associated with using AI for privilege review?5. AI adoption: Do you believe AI will more broadly and rapidly be adopted considering current recessionary headwinds?
Moderator: @Andrea Shirey - IT Consultant, Bayer Corporation LegalSpeaker:Dan Donegan - New Business Director at Text IQ
​Recorded on 1-6-2023