KM Strategy

Fresh Voices of LegalTech - Interview #5

There are a lot of different roles within legal technology. KM, content management, marketing, applications development, etc. How do we get young employees excited about their potential paths and make sure they have a path towards a long-term career in legal tech?Interviewer:@Holly Hanna, KM Firm Solutions Manager, Perkins Coie LLP
Interviewee: ​@Kelly Harbour, Director of Client Relations & Innovation, Goulston & Storrs PCRecorded on 02-02-2021

Emerging Roles in Legal - Episode #3

Please enjoy the next Emerging Roles in Legal podcast episode where I chat with Danielle Haugland, Global Alliance Director at Agiloft.  Danielle is a trail blazer in many ways and has created her own unique path in legal.  I truly enjoyed our conversation and hope that you do too! 
Topics we discuss include:
 The Microsoft Legal Business Design Challenge, where Danielle and I met
Myth of work life balance
The realness of flexibility, especially during this pandemic era
Impostor syndrome (Tip: Have a mantra! Danielle’s is particularly great!)
Badassery
Skills and mindsets needed for pursuing an emerging role
What’s on the horizon for our industry
Interviewer:@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie Speaker:@Danielle Haugland, Global Alliance Director, Agiloft

What Does a MarTech Stack Look Like in Legal?

In this podcast, we will discuss how to build out a workable Martech stack within your firm from regional to global firms.Moderator:@Rachel Shields Williams, ​Senior Manager Experience Manager, Sidley Austin LLP
Speaker:@Jacqueline Madarang, Associate Director of Marketing Technology & Operations, Blank Rome LLPRecorded on 11-5-2020

KM & Marketing in the Office of the Future: What Will Both Areas Look Like Coming Out of this Pandemic

In this micro learning podcast, we will discuss what knowledge management and marketing will look like as we emerge from this pandemic in the office of the future and how to best continue to position these areas in need.Moderator:@Caroline Sweeney, Director of Knowledge Management & Innovation, Dorsey & Whitney LLP
Speakers:Gillian Brennan, Director, Client Relations, Dorsey & Whitney LLP@Catherine Monte, Chief Knowledge Officer, Fox Rothschild LLPRecorded on 10-15-2020

Series: Global Legal Innovators - Episode #5

This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.Moderator:@Nicola Shaver​, Managing Director, Innovation and Knowledge, Paul Hastings, LLPSpeakers:Ben Hunt, Legal Technology Manager, DLA PiperBarbara Gondim Da Rocha, Head of Knowledge Management and Innovation, Rocha Marinho E SalesRecorded on 7-14-2020

Who is Busy and Who is Available at the firm? Tips for Creating a Firm Reporting App that Addresses Staff and Shifting Priorities

In this podcast session, we will provide key tips for successfully creating a firm reporting app that effectively addresses how to cross-train employees to alleviate work disparities and overall staffing and shifting priorities in this current pandemic.Moderator:@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson (US) LLPSpeakers:@Allison Duncan, Manager, KM Practice Innovation, Reed Smith@Bill Koch, CKO, Womble Bond Dickinson (US) LLP​​​Recorded on 6-19-2020

Series: Global Legal Innovators: Episode #3

This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.
Moderator:@Nicola Shaver - Managing Director, Innovation and Knowledge, Paul Hastings, LLP
Speakers:@Jeremy Coleman - Head of Innovation, Norton Rose Fulbright LLP@Simon Wormwell - Chief Knowledge & Innovation Officer, Osler, Hoskin & Harcourt LLP (Canada)
Recorded on 6-5-2020

Series: Global Legal Innovators: Episode #2

This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.Moderator:@Nicola Shaver, Managing Director, Innovation and Knowledge, Paul Hastings LLP
Speakers:Marco Imperiale, Innovation Officer, LCA Studio LegaleAndrea Lindblom, Administrative Director. Helsingborg District CourtRecorded on 5-29-2020

Series: Global Legal Innovators

This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.
Interviewer:@Nicola Shaver, Managing Director, Innovation and Knowledge, Paul Hastings, LLPSpeakers:@Beth Patterson, Director, ESPconnect @Caroline Sweeney, Director of Knowledge Management & Innovation, Dorsey & Whitney
​​​​Recorded on 4-30-2020

Adoption and Marketing of KM: How We Gain Champions

The listener should leave inspired to promote KM in their organizations through a variety of different strategies and tactics. They should also understand the process of creating awareness of KM tools vs driving adoption of KM tools.Interviewer:@Rachel Shields Williams, Senior Manager, Experience Manager, Sidley Austin LLPSpeaker:​@Meredith Williams-Range, ​​Chief Knowledge and Client Value Officer, Shearman & Sterling LLP
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Recorded on 2-3-2020

Evolving KM Episode 10: Lawyering in Your Sleep -- An Approach to Legal Product Development

Welcome to Evolving KM, a podcast series where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery. Our guest today is Jason Dirkx, KM Counsel at Littler Mendelson. In his role at Littler, Jason contributes to the design and development of Littler’s Service Solutions, including Compliance HR and Littler LaborSmart, which automate aspects of legal services. Jason has prior experience as a software engineer and, in developing legal products, has found a way to combine his engineering and legal expertise. Jason has also been an ILTA volunteer for several years, currently as a member of the Program Planning Council and previously as a member of the ILTACON conference committee. Jason and Amy co-authored an article in an upcoming Peer-to-Peer Magazine, titled “Lawyering in Your Sleep -- An Approach to Legal Product Development.” The article addresses issues to consider in productizing legal services, which forms the basis for our conversation. We discuss how to “do less law” to quote Ron Friedmann, including what is driving legal product development, buy-in, planning for sustainment and support and the skill sets that will be needed for these projects. In their article and our podcast, Jason and Amy note their article touches on key issues at a high level. They invite you to continue the conversation through ILTA communities and programming!
Hosts:
Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.   Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP. Speaker: Jason Dirkx, Knowledge Management Counsel at Littler Mendelson, P.C.