ILTA Voices
Episodes

Friday Jun 19, 2020
Friday Jun 19, 2020
In this podcast session, we will provide key tips for successfully creating a firm reporting app that effectively addresses how to cross-train employees to alleviate work disparities and overall staffing and shifting priorities in this current pandemic.Moderator:@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson (US) LLPSpeakers:@Allison Duncan, Manager, KM Practice Innovation, Reed Smith@Bill Koch, CKO, Womble Bond Dickinson (US) LLPRecorded on 6-19-2020

Tuesday Jun 16, 2020
Series: Global Legal Innovators: Episode #3
Tuesday Jun 16, 2020
Tuesday Jun 16, 2020
This podcast series will feature a couple speakers located across the globe who are doing things differently and can offer unique perspectives on what the state of legal innovation looks like in different places.
Moderator:@Nicola Shaver - Managing Director, Innovation and Knowledge, Paul Hastings, LLP
Speakers:@Jeremy Coleman - Head of Innovation, Norton Rose Fulbright LLP@Simon Wormwell - Chief Knowledge & Innovation Officer, Osler, Hoskin & Harcourt LLP (Canada)
Recorded on 6-5-2020

Friday Apr 17, 2020
How to Make Your Opinion Matter
Friday Apr 17, 2020
Friday Apr 17, 2020
In modern workplaces, job titles do not always reflect true influence in an organization. In this podcast, learn how to navigate this aspect of the workplace and how to best express your opinions so that they are heard by decision makers.
Interviewer: Kathleen Ratcliffe, Antitrust, Information Specialist, Ohio Attorney General OfficeSpeaker: Ginevra Saylor, National Director, Innovation and Knowledge Programs, Gowling WLG

Monday Apr 01, 2019
CEO Podcast Spring Peer to Peer
Monday Apr 01, 2019
Monday Apr 01, 2019
As I write to you today, I am reflecting on the issue of firsts. Not only is this the first P2P of the new year, it is also my first column as CEO of ILTA. This month, you will see our first issues in the re-launch of our HomeBase and PartnerCentral e-newsletters. In late April/early May, we hope to see you atour first-ever innovation and young professionals events. Actually, my original plan for this column was to reflect on Servant Leadership – that will be a theme across all my columns in 2019. However, first allow me to indulge a little more in a reflection on firsts.
Speakers:Joy Heath Rush, CEO - ILTABeth Anne Stuebe - Senior Content Manager, ILTA

Friday Jan 11, 2019
Evolving KM Episode 8: Practical KM and Gender Bias
Friday Jan 11, 2019
Friday Jan 11, 2019
Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management and get their perspectives on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
In this episode, we speak with our guest Kathleen Hogan, Director of Education and Knowledge Integration at McCarthy Tétrault in Toronto. Kathleen brings years of experience in the legal industry, from research lawyer to in-house and law firm KM and professional development. We discuss Kathleen’s article in the recently published KM White Paper, Practical Tips on Staying Practical in an Innovative Culture, including her thoughts on soft launches, agile teams, and working with attorneys. We then address Kathleen’s provocative article, Women in Legal Tech, published earlier this Fall on Slaw, Canada’s online legal magazine. Kathleen tells the story of an unfortunate, but unfortunately common, experience she had as a woman in legal technology. We discuss strategies for combatting gender bias, and Kathleen shares her advice for women aspiring to advance. Listen to this episode for ideas you can put into practice today!
Hosts:Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.
Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.

Thursday Jan 03, 2019
CEO Podcast Winter Peer to Peer
Thursday Jan 03, 2019
Thursday Jan 03, 2019
Happy New Year! I can’t believe almost a quarter has passed since we last “spoke” via Peer to Peer. The old saying about time flying when you’re having fun is certainly true from my perspective. I have been enjoying every minute of meeting with the citizens of ILTA-land: members, volunteer leaders, business partners, and ILTA staffers.
Speakers:Beth Anne Stuebe - Senior Content Manager, ILTAJoy Heath Rush, Interim CEO - ILTA

Wednesday Nov 28, 2018
Evolving KM Episode 7: Future Legal Technologists - The SEC Compliance Student Team
Wednesday Nov 28, 2018
Wednesday Nov 28, 2018
Welcome to Evolving KM, a podcast where we discuss how knowledge management is progressing and the impact that's having on KM professionals. In each episode, we interview people who have worked in or on the periphery of KM and get their perspectives on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
Our guests in this episode are third-year law students from Michigan State University College of Law, with whom we worked on a class project to develop an app related to SEC reporting compliance (specifically the Form 10-K). Their class in the Legal RnD program related to the intersection of law, process improvement and technology. We talk about the students' experiences and the skills they learned that will translate to their future careers, whether as lawyers or legal technologists.
Moderators:Gwyn McAlpine - Director of Knowledge Management Services, Perkins CoieAmy Monaghan - Practice Innovations Manager, Perkins Coie
Guests:Austin James received his J.D. at Michigan State University College of Law in 2018 and holds a B.S in Political Science. Austin is from Montana and is especially interested in applying legal technology and process improvement to benefit the small firms and solo practitioners he encounters there.
Morgan Rogalke is a 2019 J.D. candidate at Michigan State University College of Law and holds bachelor's degrees in Human Biology and Nutritional Science. Morgan has a diverse background in science, theology and fitness and hopes to pursue FDA compliance work.
Eric Villanueva is a 2019 J.D. candidate at Michigan State University College of Law and holds a B.A. in Linguistics. Eric has programming experience that he found especially relevant in automating legal processes.

Friday Nov 09, 2018
CEO Podcast
Friday Nov 09, 2018
Friday Nov 09, 2018
Thank you for everything all of you do to make ILTA the unique and amazing organization that we love. Looking forward to working with all of you!
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAJoy Heath Rush, Interim CEO - ILTA

Tuesday Oct 30, 2018
Evolving KM Episode 6: The Fireman Brain Trust
Tuesday Oct 30, 2018
Tuesday Oct 30, 2018
Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
Guest: In this episode, we speak with three partners from Fireman & Company, a premier legal knowledge management consulting firm:
Joshua Fireman is the founder and president of Fireman & Company. He is a former practicing lawyer and advises law firms on knowledge management, change management and firm strategies. In addition to consulting, Joshua is a frequent speaker on these topics.
Ron Friedmann is a pioneer in practice support, legal process improvement and knowledge management. He is also a leader in alternative sourcing models. Ron is a prolific writer and tweeter, and we recommend following him at Prism Legal and on Twitter. During the podcast, we reference his article on multidisciplinary teams, which you can find here.
Tom Baldwin brings a focus on team building, user experience and attorney working practices to drive practice efficiencies and profitability. Before becoming a consultant, Tom has large law firm experience as both CIO and CKO.
Joshua, Ron and Tom collectively have decades of wide-ranging experience in the legal industry, and we always love listening to their thoughts. Join us as we discuss with them the changes in the legal industry, particularly challenges and opportunities for knowledge management programs. They review the evolution of KM from 1.0 to 2.0 to 3.0, from a cost center to a revenue driver, and from being useful to being critical. They also give advice for those looking to enter the profession or to develop their skills.
Hosts:
Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.
Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.

Thursday Oct 11, 2018
Evolving KM Episode 5: North of the Border and Across the Pond - User-Focused KM
Thursday Oct 11, 2018
Thursday Oct 11, 2018
Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact it is having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management. We're given their perspective on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
In this episode, we have a thought-provoking conversation with Kate Simpson, the National Director of Knowledge Management at Bennett Jones in Toronto. Kate started her career in an online legal publishing startup in London, and then built a consultancy practice for KM and design thinking for law firms in the UK and Canada. She applies the best practices of these roles to her current KM position, focused on the intersection of people, process and technology. Kate is a regular writer for Canadian Lawyer magazine, including an article exploring the role of product managers in law firms, in which she advocates for a user-focused approach. She has been involved in the Institute for the Future Practice of Law to promote innovation with the next generation of lawyers. Without predicting the future, Kate shares the attributes she sees as most important for an evolving KM team. Tune in to hear the discussion unfold!
Moderators:Gwyn McAlpine oversees the knowledge management program at Perkins Coie, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.
Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.

Wednesday Sep 12, 2018
Evolving KM Episode 4: A Veteran Perspective - KM with Kim
Wednesday Sep 12, 2018
Wednesday Sep 12, 2018
Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact it is having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management. We're given their perspective on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
Our guest in this episode is Kim Stein, National Manager of Knowledge Management at Thomson Reuters. Kim has been working with KM solutions at Thomson Reuters for 16 years. In her role, she has had the opportunity to visit law firms across the United States and talk with people responsible for KM programs at all stages of maturity. She shares with us her thoughts on growing roles in KM and their key characteristics. Be sure to also check out Kim's podcast, "KM with Kim" through her LinkedIn page (look under Projects).Moderators:
Gwyn McAlpine oversees the knowledge management program at Perkins Coie, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.
Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.
Recorded on 9-7-18