ILTA Voices
Episodes
Tuesday Mar 04, 2014
Tuesday Mar 04, 2014
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Chris Sweet, Vice President of Outside Counsel & Engagement Management at JPMorgan Chase & Co.Visit the ILTA website to hear each participant's interview.
Tuesday Mar 04, 2014
Tuesday Mar 04, 2014
"The customer is always right” is a mantra most of us are familiar with,
but providing exemplary service to clients within legal requires
direction, advice, transparency and much more. In an increasingly
competitive landscape, law firms need to recognize the needs of their
clients and how every aspect of their operations affect clients. Four
members of ILTA's Business and Financial Management Peer Group shared
their insight on this topic. Here is our interview with Michelle Mahoney, Director of Legal Logistics at King & Wood Mallesons.Visit the ILTA website to hear each participant's interview.
Tuesday Mar 04, 2014
Tuesday Mar 04, 2014
"The customer is always right” is a mantra most of us are familiar with,
but providing exemplary service to clients within legal requires
direction, advice, transparency and much more. In an increasingly
competitive landscape, law firms need to recognize the needs of their
clients and how every aspect of their operations affect clients. Four
members of ILTA's Business and Financial Management Peer Group shared
their insight on this topic. Here is our interview with Stuart J T Dodds, Director of Global Pricing and Legal Project Management at Baker & McKenzie.Visit the ILTA website to hear each participant's interview.
Tuesday Mar 04, 2014
Tuesday Mar 04, 2014
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Vincent Cordo, Global Director of Client Value at Reed Smith LLP.Visit the ILTA website to hear each participant's interview.
Tuesday Jan 07, 2014
Tuesday Jan 07, 2014
Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Mark Thorogood's interview on the podcast below.Visit the ILTA website to hear each participant's interview.
Tuesday Jan 07, 2014
Tuesday Jan 07, 2014
Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Kim Craig's interview on the podcast below.Visit the ILTA website to hear each participant's interview.
Tuesday Jan 07, 2014
Tuesday Jan 07, 2014
Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Rick Varju's interview below.Visit the ILTA website to hear each participant's interview.