Archive for the 'practice management' Category

In this 15 minute podcast, we will share challenges and pain points in client/lit support relationships.

@Gretel Best - Manager, Litigation Support & eDiscovery, Gowling WLG (CANADA) LLP​

Alejandro (Alex) Manevich - Senior Counsel, Buildings, Stantec

Recorded on 03-03-2021

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In this podcast session, we will discuss how to progress to the next stage of your career from processor to consultant.

@Shawn McClurg, Litigation Support Manager, Miles & Stockbridge P.C.

​Speaker: ​
@Matthew Golab, Director - Legal Informatics and R+d, Gilbert + Tobin

Recorded on 02-04-2021

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What skills are necessary in the next few years in legal tech? What types of tech should people be focused on (design thinking; machine learning; data analytics; leadership; etc.)? In this podcast, we will discuss ways to develop these skills, apps, classes, websites and costs involved.

@Tracey PardoBusiness Analyst, Cooley LLP

@Kevin Colangelo, Executive Director, IFLP  

Recorded on 02-02-2021


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Please enjoy this podcast that will discuss key litigation support/eDiscovery considerations during mergers.

Specifically, the podcast will cover the following key considerations:

  • Business continuity for electronic discovery to support firm/corporation needs
  • Technology and software
  • Data and documentation integration
  • Staff and roles
  • Normalization of operating procedures
  • The Soft Skills (this will be an underlying theme across the 5 topics above)

@Richard Brooman - Litigation Support Senior Manager, Saul Ewing Arnstein & Lehr LLP
@Steven Heitz - Litigation Technology Manager, Troutman Pepper eMerge LLC

Recorded on 1/14/2021

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Please enjoy the next Emerging Roles in Legal podcast episode where I chat with Danielle Haugland, Global Alliance Director at Agiloft.  Danielle is a trail blazer in many ways and has created her own unique path in legal.  I truly enjoyed our conversation and hope that you do too! 

Topics we discuss include:

  •  The Microsoft Legal Business Design Challenge, where Danielle and I met
  • Myth of work life balance
  • The realness of flexibility, especially during this pandemic era
  • Impostor syndrome (Tip: Have a mantra! Danielle’s is particularly great!)
  • Badassery
  • Skills and mindsets needed for pursuing an emerging role
  • What’s on the horizon for our industry

@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie 

@Danielle Haugland
Global Alliance Director, Agiloft

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In this podcast, we will discuss how to build out a workable Martech stack within your firm from regional to global firms.

@Rachel Shields Williams, ​Senior Manager Experience Manager, Sidley Austin LLP

@Jacqueline Madarang, Associate Director of Marketing Technology & Operations, Blank Rome LLP

Recorded on 11-5-2020

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What are the qualitative and quantitative measurements of KM that demonstrate the value of KM to senior leadership or others across the firm. Whether you are starting from scratch or have an established method of collecting and conveying metrics, this podcast will explore the different ways to achieve this.

@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson 

@Holly Hanna, KM Firm Solutions Manager, Perkins Coie 

Recorded on 10-28-2020

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A lot of law firms are claiming to be innovative, but clients often struggle to understand what firms mean when they talk about innovation. In this micro-learning podcast, we will discuss how truly innovative law firms (according to their clients) are differentiating themselves by delivering value and enhancing customer satisfaction.

@Bárbara Gondim Da RochaHead of Knowledge Management and Innovation, Rocha Marinho E Sales, Advogados 

@Greg Lambert
Chief Knowledge Services Officer, Jackson Walker

Recorded on 10-23-2020

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When there is a new innovative idea, you want to champion it and deliver on it as fast as possible, but in a responsible way. In this podcast, we will discuss what are some best practices for keeping stakeholders engaged while meeting firm governance standards and security requirements.

Questions from Dan to Nikki: 
-What methods do you use to solicit ideas? 
-How do you vet a pie in the sky idea vs. something practical, especially when it may be something deep in the weeds of a legal practice? (Relatedly, how do determine if an innovative idea is one attorney’s dream but not universal?)
-When do different stakeholder groups get involved in the project? Are ideas vetted through risk, information governance, finance, etc. before they are PoC’d?
-How do you productize your innovative projects?

@Daniel PrattIT Business Relationships Manager, Holland & Knight LLP

@Nicola ShaverManaging Director, Innovation and Knowledge, Paul Hastings LLP 

Recorded on 9-29-2020

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In our second installment of Emerging Roles in Legal Amy Monaghan speaks with members of Orrick's innovation team. In this "fanel," we discuss an array of topics, including: what it means to drive change within an organization, how they are working to empower attorneys to practice at the top of their licenses, and the importance of mentorship. You will hear from each Orrick team member about their roles and contributions to Orrick's innovation initiatives.

We cover a lot in this episode and if you are interested in reading further here are a few applicable resources that might be of interest:

  • Business of Law Podcast: Orrick and Microsoft Legal Productivity Hackers Discuss Innovation and Microsoft Teams here
  • Investing in the future:  Harvard grad students discover West Virginia here
  • Extreme Makeover: The Digital Transformation Edition here
  • The Ant and the Grasshopper: Planning Today to Succeed Tomorrow here
  • Legal Innovation: It’s the New Roles that Make the New Tools here
  • For further reading on T-Shaped Lawyers and here
  • Manyee’s ILTAON session on design thinking
  • Kendall’s ILTAON session Virtual Training 1 – Being Prepared to Reach a Remote Audience


@Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie 

@Wendy Curtis, Chief Innovation Officer, Orrick, Herrington & Sutcliffe LLP
@Kendall Blue, 
Director of Technology Training, Orrick , Herrington & Sutcliffe LLP
@Manyee Chow, Innovation Project Manager, Orrick, Herrington & Sutcliffe LLP
Kelly Cullen, Director, Global Operations and Innovation Center, Orrick, Herrington & Sutcliffe LLP
Samantha DeLee, Project Attorney, Orrick, Herrington & Sutcliffe LLP 
Kenya Henry, Executive Legal Administrator, Orrick, Herrington & Sutcliffe LLP 
Whitney Coble, Start-Up Relations Adviser, Orrick, Herrington & Sutcliffe LLP 
@Vedika Mehera, Innovation Advisor, Orrick, Herrington & Sutcliffe LLP 
@Kate Orr, Senior Innovation Counsel, Orrick, Herrington & Sutcliffe LLP
Jaclyn West, CaseStream Program Manager, Orrick, Herrington & Sutcliffe LLP

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