practice management

Interview with New Leaders: Stephen Dooley

Please enjoy the final installment of the two-part "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation.Host:@Scott David - Senior Manager - Service Support at Vorys, Sater, Seymour and Pease LLP Interviewee:@Stephen Dooley - Director of Electronic Discovery and Litigation Support at Sullivan & Cromwell LLP 

Interview with Practice Management Professionals - Debbie Leitner

Please enjoy this exciting “snackable” podcast series that will interview two leading practice management professionals and highlight their respective chief responsibilities, what they do at the firm, how they would describe a “typical day,” how they got into their current role and what has been their biggest accomplishment to date. We will also learn a few fun interests/tidbits about both professionals at the end of the podcast.Host: Holly Hanna - Intranet Manager at Perkins Coie Speakers: Mary Panetta - Director of Litigation Practice Operations at Winston & Strawn LLP Debbie Leitner - Practice Manager at Katten Muchin Rosenman LLP 

Interview with Practice Managers - Mary Panetta

Please enjoy this exciting “snackable” podcast series that will interview two leading practice management professionals and highlight their respective chief responsibilities, what they do at the firm, how they would describe a “typical day,” how they got into their current role and what has been their biggest accomplishment to date. We will also learn a few fun interests/tidbits about both professionals at the end of the podcast.Host: Holly Hanna - Intranet Manager at Perkins Coie Speakers: Mary Panetta - Director of Litigation Practice Operations at Winston & Strawn LLP Debbie Leitner - Practice Manager at Katten Muchin Rosenman LLP 

Fostering a Customer Service Ethos

Please listen to this exciting “snackable” podcast provided by two leading volunteer experts whom will discuss how you should think and interact with your clients, share processes and examples of giving stellar customer service and how you create muscle memory across the firm and the challenges encountered in doing so.Interviewer: Holly Hanna - Intranet Manager, Perkins Coie Speakers: Ed Empamano - Director of Customer Experience, Perkins Coie Jessica King - Reference Services Manager, Perkins Coie 

Where To Go From Here: Part 1: Getting Ahead in your Career

Pleased enjoy this exciting two-part snackable podcast series led by two leading experts that will discuss and answer a variety of areas and questions revolving around mobility in the workplace. Whether you have a strong desire to climb up the corporate ladder or are seeking to get ahead with a move that will provide you more responsibility, both are equally important to better understand and position yourself in the field.Host:April Heimerl - Senior Business Solutions Architect at Fish and Richardson Speakers:Chere Estrin - CEO at Estrin Legal Staffing Brian Bernhard - Senior Office Administrator at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. Special Contributor:Anne Christman - Certified Paralegal at Shook, Hardy & Bacon L.L.P.

Interview with New Leaders: Ginevra Saylor

Please enjoy this exciting "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation.
Host:Scott David - Senior Manager - Service Support, Vorys, Sater, Seymour and Pease LLP 
Speaker: Ginevra Saylor - National Director, Innovation Programs, Gowling WLG (Canada) LLP