In April 2014, members of ILTA's user support volunteer team recorded a podcast on some common trends in training at that time. These topics continue to be widely discussed, so we take another look to see how (or if) our thoughts have changed since then. We cover:

• The modern trainer
• Performance support
• Ways to support informal learning
• Mobile learning
• Gamification

In the next couple of months, we'll be recording a 2017 Trends in Training podcast to tackle several new topics, so be on the lookout for that, too.

Speakers:
Denise Ash is the Training Manager at Jackson Kelly PLLC, where she has worked since 2011. Previously, she worked as a user support specialist at Robinson & McElwee PLLC. An active ILTA volunteer, she is a member of the Apps and Desktop Content Committee and a member liaison for Charleston, West Virginia. In 2010, Denise won ILTA's User Support Champion award.

Jeanne Marie Boswell is the Director of Technology Training for Paul Hastings LLP. For the past 17 years, she has overseen the evolution of the training role from one that teaches technology to one that innovates and facilitates change. Name a 21st century legal learning topic, and she and her team have probably flipped it, filmed it, webcast it, gamefied it or set it to music. Jeanne Marie is a past-president of the New York Professional Legal Trainers Group, served on the ILTA User Support Steering Committee and is an active member of ATD.

Marsha Kuhn has been a Training & Computer Support Specialist with Downs Rachlin Martin PLLC for almost 19 years. She is responsible for the technology training at the firm, and provides end-user support as needed. Marsha was a member of the ILTA user support group, and has been a computer application instructor at the Community College of Vermont for over 20 years.

Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.

Listen in as two seasoned law firm trainers discuss training with four attorneys. They ask the questions that we've all wanted to ask and get honest answers that will help us better serve the attorneys in our firms. You'll definitely learn something as these folks get real!

Attorneys
Roy L. Smart III, Partner, Parker Poe Erica R. Messimer, Associate, Parker Poe Justin M. Long, Partner, Bracewell & Guiliani LLP Conor Civins, Partner, Bracewell & Giuliani LLP

Trainers
Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP Stacie Oste, Training Manager, Parker Poe

From the Legaltech Asia Technology Summit in Hong Kong, hear how Analytics and Predictive Coding are being used in Hong Kong and China. Learn about how these technologies being viewed by Hong Kong regulators and about some cultural challenges in China.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

Join Brian Donato, CIO at Vorys, Sater, Seymour and Pease LLP and Eric Mosca, Director of Operations at InOutsource as they discuss the key takeaways from the 2013 ILTA Conference Session: Nimble Approaches to Information Governance: The Small and Mid-Size Firm Perspectives. 

Law Firms around the country are anxious to determine the overall effectiveness of their information security programs and to understand if their practices are aligned with industry peers.

Please listen in as Meg Grant, Vice President, Marketing at Digital Defense and a LegalSec Vendor Advisory Team member reviews the results of the LegalSec Report, A Study of the Legal Industry's Information Security Assessment Practices. The report, published in August and released at the ILTA Annual conference, provides un-biased and relevant knowledge surrounding information security programs and practices within North American law firms.

Grant will highlight key findings and provide context surrounding all the results.

A copy of the report may be downloaded HERE

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Rick Varju's interview on the podcast below.

Visit the ILTA website to hear each participant's interview.

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Donald Sternfeld's interview on the podcast below.

Visit the ILTA website to hear each participant's interview.

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Mike Russell's interview on the podcast below.

Visit the ILTA website to hear each participant's interview.

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Dean Leung's interview on the podcast below.

Visit the ILTA website to hear each participant's interview.

Many firms have made strides in information governance within specific areas.  However, designing and implementing a formal program backed by executive management can be daunting.  There are many ideas about how to approach, define, organize and manage an IG program but how many law firms are coming close to actual implementation?

In this timely podcast, hear Foley & Lardner's Beth Chiaiese, National Director of Professional Responsibility & Compliance and Dana Moore, Information Governance  Compliance Manager, share the successes and challenges they are facing as they work to implement a formal IG program within their firm.

Beth Chiaiese has been the Director of Professional Responsibility & Compliance for Foley & Lardner LLP since 2001. During her 34-year career, Ms. Chiaiese has worked as both a practitioner and as a consultant helping firms develop work processes and technologies based on best practices in the areas of records management, conflicts of interest, new business processing and risk management. Ms. Chiaiese is a frequent speaker, addressing national conferences such as the International Legal Technology Association (ILTA), the Association of Records Managers and Administrators (ARMA), the Association of Legal Administrators (ALA), the American Bar Association (ABA) and the Attorneys’ Liability Assurance Society (ALAS). She has also published articles and white papers for the National Law Journal, ILTA Peer-to-Peer, and various ARMA publications. Ms. Chiaiese is a co-author of Records Management in the Legal Environment, published by ARMA International in 2003, which extensively discusses the processes, technologies and ethical concerns faced by law firm records and conflicts managers and administrators. Ms. Chiaiese is a former director on the board of ARMA International.

Dana C. Moore is the Information Governance Compliance Manager for Foley & Lardner, LLP. She has worked in records & information management for more than 20 years and has expertise in records management systems solutions, legal compliance issues, and protocols and processes associated with electronic record keeping and the migration of electronically stored information. Moore is a frequent speaker at ARMA, ALA and ILTA conferences.