Technology

Unlocking the Power of LinkedIn for Legal Professionals

For many, the past few years since the pandemic brought lots of continual change in the legal marketplace.  In order to stay relevant with like-minded individuals and keep up with emerging trends in industry, many paid more attention and time to social media to stay connected.One social media platform which has remained very popular within Legal and other key industries is LinkedIn.  LinkedIn is a very effective professional development tool if utilized correctly and one that can help people achieve and/or grow their leadership skills.In this session, we will obtain important tips and tricks for unlocking the true potential of LinkedIn for legal professionals. Specifically, we will focus on how you can best share your own unique perspectives into the open for awareness, create a compelling profile, how you can easily identify networking and career opportunities and what you need to do to become a recognized 'thought leader' in the field and more.
 
Questions the moderator asked the speaker:
-What are 2-3 top tips for creating a compelling profile on LinkedIn?  Any unique aspects to consider for legal
-Establishing yourself as a “thought leader” can feel daunting.  What approaches do you recommend to someone wanting to leverage LinkedIn to enhance their persona as a thought leader?  Any unique aspects to consider for legal?
-What advice do you have for a “newbie” wanting to start engaging or posting more regularly on LinkedIn?  Any unique aspects to consider for legal?
-What are some proven strategies for successful networking on LinkedIn?  What are the no-no’s to avoid in LinkedIn networking?  Any unique aspects to consider for legal?Moderator:@Brendan Miller - Legal Innovation Consultant Speaker:@Stefanie Marrone - Fractional Marketing Director/Social Media, Marketing and Business Development Strategist, Stefanie Marrone Consulting/The Social Media Butterfly 
 
Recorded on 10-5-2023

Risk Management: Data Analytics & Intelligence ＞ AI Adoption

How are firms adopting Artificial Intelligence in the Risk Management space? Given the fast-paced and highly publicized technology trends involving AI, what are the biggest challenges organizations face today with adopting AI technologies and in particular maintaining security and compliance around client, firm, and personnel data.Questions the moderator will ask the speakers:
Where do AI capabilities exist in the Risk Space? Reporting, Terms of Engagement, Conflicts Searching, Data Analytics, Records, etc.
Data captured at client/matter inception is used throughout an organization, would you tell me what key factors join teams together and how organizations maintain consistency especially with AI “running in the background”?
How do firms control the information and the learning?
How or when does an organization begin to trust its AI?
What are the fears/blocks an organization will address prior to deciding to implement AI technology?
As the industry patterns dictate and pressure increases, how can organizations assess security concerns in a timely and thorough manner?
How do an organizations’ client(s) fit into the mix? If an organization’s client(s) oppose the use of AI technologies with their data, how does the firm comply?
What are the specific steps an organization can take to ensure a successful adoption of AI technologies?Confirmed Moderator:
Elizabeth Suehr, Director of Legal Risk Systems and Strategy, Jenner & Block Confirmed Speakers:-Aaron Rangel, Director of Product Management, iManage
-Bennett Borden, Partner, DLA Piper
Recorded on 08-16-2023

Will Artificial Intelligence Take Our Legal Jobs?

Questions the moderator will ask the speaker:
 
-With the audience of this podcast being attorneys and other legal professionals, we have to start with the obvious question, do you see AI taking their jobs?
-How do you see AI's role in the legal industry evolving in the future?
-When you think of data privacy, security, governance, and compliance, what do you think of related to risk associated to leveraging AI in the practice of law? Both as a tool for legal professionals and for laymen that might use a tool like DoNotPay. 
-In your experience, how have you seen AI change and develop over the past years to address different challenges and needs in the legal industry?
-What advice would you give legal professionals when it comes to AI in their role?Moderator:@Joshua Moore - Lead Solutions Expert, NetDocuments Speaker:@Zachary Warren - Manager, Enterprise Content - Technology and Innovation, Thompson Reuters Institute Recorded on 07-25-2023

Revolutionizing Document Intake and Processing at Law Firms with AI-Powered Solutions

In this session, the speaker delved into the transformative power of AI technology in the legal industry. They explored the game-changing solutions that are revolutionizing document intake and processing at law firms, replacing the traditional manual, labor-intensive, and error-prone methods. In addition, they uncovered how AI-powered solutions are unifying document input sources, streamlining categorization and classification, identifying time-sensitive and urgent documents, and seamlessly integrating them into downstream case management systems. They also shared compelling real-world examples that demonstrate the remarkable efficiency gains that firms can achieve through the adoption of this technology. Listeners will discover how these AI solutions are reshaping the way law firms operate, saving valuable time, reducing costs, and optimizing the allocation of staff resources.Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE GroupSpeaker:@Vivek Rao - CEO, Foundation AIRecorded on 07-20-2023

5 Tips for Recognizing, Planning for and Handling Moments of Friction for Learners

Identifying "Moments of Friction" -- workers' pain points with technology, processes and adoption is critical. In this session, the speaker discussed how to identify whether a MOF is a result of technology or psychology; highlight pain points; adoption; needs analysis; dig into the why and learning how to get to the root/core of the issue and user frustration.
Questions the moderator will ask the speaker: -Why don’t you tell us a bit about the framework you like to use when thinking about the needs around training, and how those give way to the moments of friction that arise?-This question is why I refer to change management as equal parts comms and therapy: how can we make sure users feel as though their needs were taken into account?-We’re all aware that most people don’t exactly love change. What are some ways to tell whether workers’ friction with new tech or processes is due to that, or if there’s something bigger at play?-I think most people overlook frequent and useful communication as a tool to help along adoption: what are some ways you’ve best decreased friction in the past?-Final (tricky) question: what do you do when people bring you in after things have already gone off the rails?
Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group
Speaker:@Carolyn Humpherys - Learning & Change Management Consultant, Traveling Coaches
Recorded on 07-19-2023

The Rise of the ”Non-Lawyer” – Threat or Opportunity

Some people predict that by 2025 half of legal teams will be staffed by non-lawyers. Will that be perceived as a threat or an opportunity? Do lawyers need to learn legal tech, or can they just hire people who specialize in it but are not lawyers? Do you need to be a lawyer to effectively use legal tech?Questions moderator will ask speakers: - The term “non lawyer” is sometimes perceived as quite controversial. Many people who support the business of law feel it is used to marginalize expertise. With the development of legal technologies being a lawyer is not always a needed qualification to plan, implement and use the tools. In your experience how does it help to be a lawyer or not, when using legal technologies?- Where do you see non lawyers working cases, supporting transactions, being part of case teams, etc. today?- With more and more demand on expertise to “drive” legal technologies, or perform data analysis, do you think layers need to learn these skills? Or can they just hire non-lawyers to work side by side with lawyers? Or both?- Do you think the balance could even tip that within law firms more non-lawyers are leveraged to work and manage cases and lawyers solely focus on the parts that require analysis and practice of the law?- What does all this mean for the legal profession, will the job description of lawyers change over time? Why or why not?
Moderator:@Christiane Matuch - Legal Innovation Manager, Greenberg Traurig, LLP
Speakers:@Alyssa Cowley - Associate Director, Knowledge Management, Shearman & Sterling LLP@Harriet Joubert-Vaklyes - Senior Project Manager, Legal Operations, CBRE  @Josh Lazar - Founder and Chief Everything Officer, TechThinkTank 
Recorded on 07-18-2023

Why AI Should Be Part of Your Data Breach Response Plan

AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data, and in our last podcast in the series, we discussed how it is increasingly being applied to personal information identification and redactions in litigation and investigations. For this session, the speaker will focus on how AI is being used for data breach response and why it should be part of your response plan.
Questions the moderator will ask the speaker:
-What do you see as the status quo for how companies react when they’ve learned of a data breach, and what are some of the pitfalls?-What specific advantages does AI offer when compared with that status quo?-What are the risks associated with using AI for data breach response, and what hurdles have teams faced in adopting it?-What practical advice can you offer to the listeners on how to prepare for a potential data breach? 
Moderator:@Andrea Shirey - IT Consultant, Bayer Corporation Legal 
Speaker:@Dan Donegan - New Business Director at Text IQ
Recorded on 07-18-2023

Dude, Where’s My Phone? Authentication and the Future of Legal IT

If there was a road map for security and authentication, it’s long gone now! We’re on the road to a Passwordless future and we live in a time where no one even answers their phone! This encore ILTA podcast will quickly bring you up-to-speed and help you…and your users help themselves with better password solutions! 
Questions the moderator will ask the speaker(s):
1) This topic was presented at Legal Week and was very popular.  Why do you think that is?2) What are the biggest challenges to “secure” authentication today?3) What are most of us doing well, and what do most of us need to do better when it comes to our authentication implementations?4) What is the future of authentication in IT?  What are some trends?If you are a listener who is overwhelmed by this topic, where do you recommend people start to become more educated in this area?Moderator:@Corey Reitz - Distinguished Cyber Assurance Architect, Sandia National LaboratoriesSpeakers:@Brian Clarke - Cybersecurity Manager, Porzio Bromberg & Newman@David Forrestall - Managing Partner, SecurIT360@Kenneth Jones - Chief Operating Officer, XerdictRecorded on 07-12-2023.

eDiscovery for the Rest of Us – Considering Less Expensive But Fully Functional Tools for Small and Mid-Size Law Firms

Just because you’re not a large law firm doesn’t mean you don’t do e-discovery! You have litigation matters that are just as important, and that means you need to know the proper tools to use for collecting, reviewing, and producing relevant data. In this session, we’ll have a attorney and paralegal from not-so-huge law firms discussing the tools and workflows they use to successfully navigate the e-discovery world in which they practice.Questions the moderator will ask the speaker: · First let's define small firm. Why do small/mid-size firms need to be smart about eDiscovery? What challenges do they face which big firms may not?· How should a small/mid-size firm address eDiscovery technology – should they invest and manage their own, or look for external partners?· What are some good tools for eDiscovery for these firms?· How can a small/mid-size firm upskill in eDiscovery?What’s your one action point/next step for small/mid-size firms listening to this podcast?Moderator:@Rachel McAdams, Senior Consultant, Sky DiscoverySpeaker:@Tom O’Connor, Director, Gulf Coast Legal Technology CenterRecorded on 06-28-2023

Do You Want to Build a Podcast? Unraveling the Magic Behind ”Entertaining” Content

Your average end user now spends more time consuming and sharing educational entertainment than ever before.
From podcasts to film documentaries, there is a formula that keeps us coming back for more, and ensures the audience retains that information well enough to talk about it with everyone they know. How do we capture that spark in professional learning? As trainers and developers, how do we bring entertainment to education? What looks easier than it actually is, and what is far easier than it looks?
What kind of talent can help you create and execute that vision? In this session, learners will identify the educational fundamentals we see in this genre of entertainment, and then brainstorm opportunities to blend entertainment tactics into our learning strategy to make exciting podcasts.
 
Questions the moderator asked the speaker:  
We’d love to hear your origin story.  [Insert what we know about them to show engagement with the panel.] What inspired you to create your current podcast series?
Is there anything that surprised you along your journey?
Many of our listeners work for legal organizations which have contemplated or actually implemented podcasts.  What are some things to watch out for when building your first podcast?
My guess is a newbie podcaster may see a decent level of interest in their early podcasts perhaps because of its’ novelty.  However, the newbie may see some drop-off over time.  What have you found to be successful ways to maintain audience engagement?  Related, any tips on building your audience?
Many law firms and other legal organizations have created their own podcasts.  What have you found that makes your podcast a differentiator?
I’ve heard of many podcasts bubbling up from within a law firm.  As an example, BD has a podcast, Knowledge Management has one, and multiple partners have created one perhaps even in conjunction with partners at other law firms.  Assuming there is value in coordinated efforts at a firm, do you have any recommendations for combining forces?
I’ve heard of edutainment – the combination of education and entertainment.  What have you learned from other podcasters or your own experience on blending the best of those worlds?
Any practical tips generally – for example, have you found the best duration for a podcast (e.g., 20 minutes, 60 minutes)?  Audio quality tips? Upside/downsides to inviting guests?  Stick to only audio or sometimes include video?
 
Moderator:@Alejandro Vallellanes - Former Global Senior Manager of Research, Baker McKenzie
Speaker:@Greg Lambert - Chief Knowledge Services Officer, Jackson Walker L.L.P
 
Recorded on 06-28-2023

Helping Attorneys Overcome Mindset that Technology is Just a Support Function

How can we articulate the value of technology in helping meeting client expectations and improving the bottom line? In this session, the speakers discussed this and more.Questions Glenn will ask the speakers: 
-There is a  perception by some attorneys that technology is a cost of business and, specifically, only a support function. Where do you think this stems from?
-Based on this perception, each of you have likely identified strategies to convince attorney and leaders that technology is more than simply a cost of doing business. What strategies have you employed or seen others employed to convince attorneys of the benefit of technology?
-The best made plans, particularly for a junior leader, may look great on paper but suddenly become challenging when put to practice.  Throughout your career, what obstacles have you faced when employing these strategies?  Are there any risks?  Have any backfired?
-For new C-suite or director level leaders, what would you encourage them to do to advocate for technology projects particular in light of the current economy? How do you  recommend they approach business value/ROI when proposing technology?
-To help with your persuasion, do you engage with client teams such as their legal department) to better understand their business needs?
- We’ve touched on a few of the key stakeholders but there are certainly more.  Do you find that you need to approach stakeholders in different ways when convincing them of a technology’s value?
- Can you share any examples of where technology clearly helped the bottom line?
-Any final thoughts?
Moderator:@Glenn Hoxie -Senior Project Manager, Practice Innovation, Paul Hastings LLP
Speakers:@Leslie Brown - Director of Client Value, Blank Rome LLP@Paul Unger -  Partner, Affinity Consulting@Jacqueline Schafer - CEO, Clearbrief@Brendan Miller - Legal Innovation Professional and Attorney” (previously Director of Practice Systems & Innovation for AmLaw 100 firmRecorded on 05-11-2023