ILTA Voices
Episodes
Monday Feb 05, 2024
#0002: (CCT) The Role of AI Powered Chatbots as Digital Research Assistants
Monday Feb 05, 2024
Monday Feb 05, 2024
Every firm currently struggles with making sure all of the knowledge in their organization is written down, up to date, and searchable.
In the future, chatbots could serve as a kind of automated research assistants for firm knowledge. They’d be responsible for answering questions by sourcing information from the right person, document and they could also be used to proactively record tacit knowledge into living documents by periodically interviewing key people about their progress on company initiatives.
In this podcast interview, we discussed the role of AI powered chatbots as digital research assistants and more.Moderator:@Alejandro Vallellanes - Former Senior Manager, Research and Information Alerts, Baker McKenzieSpeakers:@Stephanie Goutos - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@Avi Saiger - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@John Scrudato - Legal Engineering and Data Strategy Manager, Gunderson Dettmer, L.L.P.Recorded on 02-05-2024.
Monday Dec 04, 2023
No-One Talks About the F Word – Failing
Monday Dec 04, 2023
Monday Dec 04, 2023
Whether it is a technical implementation, a change management process or simply and idea that didn't work, we all have times when we fail but it is how we deal with it and what we learn from it that matters. In this podcast interview panel session, hear from two panelists on their worst respective experiences and how they overcame the adversity, setbacks and more.
Questions the moderator will ask the speakers:
-Tell me about your experience with the first project or process that you implemented
-What challenges did you face?
-What did you learn from it?
-Do you have some best practices or key takeaways that you can share?Moderator:
@Natasha Tucker - Director, Business Development Operations, Bennett Jones LLP
Speakers:
@Eric Feldman - Wiggin and Dana, Director of Innovation and Knowledge Management
@Rachel Shields Williams - Knowledge Management Enablement & Insights, Sidley Austin LLP
Thursday Oct 26, 2023
Pivoting: Career Transitions Within the Firm
Thursday Oct 26, 2023
Thursday Oct 26, 2023
In this podcast interview, the moderator talked with speakers who have both recently transitioned careers within the same firm. They will discuss how has their experience prepared them, why did they chose to stay within firm, what has been the overall key differences in the new role, challenges and successes experienced and more. Questions the moderator asked the speakers:-Tell us a little about your previous role(s) and what you do now-What are some of the key differences between your previous role(s) and current role?-What have been some of the biggest challenges that you have faced in making the transition?-What are some of the biggest factors in your success?-Do you have any advice for others looking to pivot?Moderator: @Harriet Joubert-Vaklyes - Senior Project Manager, Legal Operations, CBRESpeakers: @Tanya Pereira - Business Transformation Specialist, Cassels Brock & Blackwell LLP @Martina Udovicic - Account Manager, Legal Operations, Borden Ladner Gervais LLPRecorded on 10-26-2023
Wednesday Oct 25, 2023
Communicating Burnout to Leadership: Helpful Tips and Best Practices
Wednesday Oct 25, 2023
Wednesday Oct 25, 2023
In this podcast interview, the speakers had an important discussion about how to best successfully communicate a need for rest and recovery during burnout to leadership.Questions the moderator asked the speakers:-What are some best practices for legal professionals to recognize and identify burnout in themselves or their colleagues before it becomes a major issue?-Communication can be challenging when dealing with sensitive topics like burnout. Could you share some effective strategies for initiating a conversation about burnout with firm leadership?-Many legal professionals worry about the repercussions of discussing burnout. How can they navigate their conversation without jeopardizing their professional growth?-Can you highlight some success stories or examples where effective communication about burnout led to a positive change within a law firm?-Are there any specific tools or resources that legal professionals can utilize when discussing burnout with leadership, such as data, surveys, or industry benchmarks?Moderator:@Tanya Pereira - Business Transformation Specialist, Cassels Brock & Blackwell LLPSpeakers:@Adam Wehler - Director of Practice Support, Robinson Bradshaw@Julie Wilson - Legal Resources & Innovation Lawyer, Gowling WLG
Recorded on 10-25-2023
Thursday Oct 19, 2023
How eDiscovery Can Support DSARs
Thursday Oct 19, 2023
Thursday Oct 19, 2023
In this session, the speaker discussed what are the differences between lit support and DSARs, the priorities for which DSAR work. In addition, they covered suggested processes, tips and tricks.
Questions the moderator asked the speaker:
• What is it about DSARs that makes them so tricky to respond to?
• What sort of approaches to the DSAR problem approaches have you seen organizations try to take? Do these work? (For example, printing and redacting hard copy, hiring dedicated teams)
• Why is eDiscovery technology is good solution for DSAR responses? (for example, searching, redacting, auditing, collaboration across teams)
• Is there a difference between using this technology for discovery and for DSARs? (For example, the way the review is structured, how the vendor needs to be instructed, use of different types of tools in the platform)
• Can you share some case studies about using eDiscovery technology to complete a DSAR / specific tasks within a DSAR response which wouldn’t have been possible otherwise?
Moderator: @Rachel McAdams - Senior Consultant, Sky Discovery
Speaker:
@Laura Herangi - Partner, Commercial Litigation, Mason Hayes & Curran LLP
Recorded on 10-19-2023
Thursday Oct 05, 2023
Unlocking the Power of LinkedIn for Legal Professionals
Thursday Oct 05, 2023
Thursday Oct 05, 2023
For many, the past few years since the pandemic brought lots of continual change in the legal marketplace. In order to stay relevant with like-minded individuals and keep up with emerging trends in industry, many paid more attention and time to social media to stay connected.One social media platform which has remained very popular within Legal and other key industries is LinkedIn. LinkedIn is a very effective professional development tool if utilized correctly and one that can help people achieve and/or grow their leadership skills.In this session, we will obtain important tips and tricks for unlocking the true potential of LinkedIn for legal professionals. Specifically, we will focus on how you can best share your own unique perspectives into the open for awareness, create a compelling profile, how you can easily identify networking and career opportunities and what you need to do to become a recognized 'thought leader' in the field and more.
Questions the moderator asked the speaker:
-What are 2-3 top tips for creating a compelling profile on LinkedIn? Any unique aspects to consider for legal
-Establishing yourself as a “thought leader” can feel daunting. What approaches do you recommend to someone wanting to leverage LinkedIn to enhance their persona as a thought leader? Any unique aspects to consider for legal?
-What advice do you have for a “newbie” wanting to start engaging or posting more regularly on LinkedIn? Any unique aspects to consider for legal?
-What are some proven strategies for successful networking on LinkedIn? What are the no-no’s to avoid in LinkedIn networking? Any unique aspects to consider for legal?Moderator:@Brendan Miller - Legal Innovation Consultant Speaker:@Stefanie Marrone - Fractional Marketing Director/Social Media, Marketing and Business Development Strategist, Stefanie Marrone Consulting/The Social Media Butterfly
Recorded on 10-5-2023
Wednesday Aug 16, 2023
Risk Management: Data Analytics & Intelligence > AI Adoption
Wednesday Aug 16, 2023
Wednesday Aug 16, 2023
How are firms adopting Artificial Intelligence in the Risk Management space? Given the fast-paced and highly publicized technology trends involving AI, what are the biggest challenges organizations face today with adopting AI technologies and in particular maintaining security and compliance around client, firm, and personnel data.Questions the moderator will ask the speakers:
Where do AI capabilities exist in the Risk Space? Reporting, Terms of Engagement, Conflicts Searching, Data Analytics, Records, etc.
Data captured at client/matter inception is used throughout an organization, would you tell me what key factors join teams together and how organizations maintain consistency especially with AI “running in the background”?
How do firms control the information and the learning?
How or when does an organization begin to trust its AI?
What are the fears/blocks an organization will address prior to deciding to implement AI technology?
As the industry patterns dictate and pressure increases, how can organizations assess security concerns in a timely and thorough manner?
How do an organizations’ client(s) fit into the mix? If an organization’s client(s) oppose the use of AI technologies with their data, how does the firm comply?
What are the specific steps an organization can take to ensure a successful adoption of AI technologies?Confirmed Moderator:
Elizabeth Suehr, Director of Legal Risk Systems and Strategy, Jenner & Block Confirmed Speakers:-Aaron Rangel, Director of Product Management, iManage
-Bennett Borden, Partner, DLA Piper
Recorded on 08-16-2023
Tuesday Jul 18, 2023
The Rise of the ”Non-Lawyer” – Threat or Opportunity
Tuesday Jul 18, 2023
Tuesday Jul 18, 2023
Some people predict that by 2025 half of legal teams will be staffed by non-lawyers. Will that be perceived as a threat or an opportunity? Do lawyers need to learn legal tech, or can they just hire people who specialize in it but are not lawyers? Do you need to be a lawyer to effectively use legal tech?Questions moderator will ask speakers: - The term “non lawyer” is sometimes perceived as quite controversial. Many people who support the business of law feel it is used to marginalize expertise. With the development of legal technologies being a lawyer is not always a needed qualification to plan, implement and use the tools. In your experience how does it help to be a lawyer or not, when using legal technologies?- Where do you see non lawyers working cases, supporting transactions, being part of case teams, etc. today?- With more and more demand on expertise to “drive” legal technologies, or perform data analysis, do you think layers need to learn these skills? Or can they just hire non-lawyers to work side by side with lawyers? Or both?- Do you think the balance could even tip that within law firms more non-lawyers are leveraged to work and manage cases and lawyers solely focus on the parts that require analysis and practice of the law?- What does all this mean for the legal profession, will the job description of lawyers change over time? Why or why not?
Moderator:@Christiane Matuch - Legal Innovation Manager, Greenberg Traurig, LLP
Speakers:@Alyssa Cowley - Associate Director, Knowledge Management, Shearman & Sterling LLP@Harriet Joubert-Vaklyes - Senior Project Manager, Legal Operations, CBRE @Josh Lazar - Founder and Chief Everything Officer, TechThinkTank
Recorded on 07-18-2023
Wednesday Jul 12, 2023
Dude, Where’s My Phone? Authentication and the Future of Legal IT
Wednesday Jul 12, 2023
Wednesday Jul 12, 2023
If there was a road map for security and authentication, it’s long gone now! We’re on the road to a Passwordless future and we live in a time where no one even answers their phone! This encore ILTA podcast will quickly bring you up-to-speed and help you…and your users help themselves with better password solutions!
Questions the moderator will ask the speaker(s):
1) This topic was presented at Legal Week and was very popular. Why do you think that is?2) What are the biggest challenges to “secure” authentication today?3) What are most of us doing well, and what do most of us need to do better when it comes to our authentication implementations?4) What is the future of authentication in IT? What are some trends?If you are a listener who is overwhelmed by this topic, where do you recommend people start to become more educated in this area?Moderator:@Corey Reitz - Distinguished Cyber Assurance Architect, Sandia National LaboratoriesSpeakers:@Brian Clarke - Cybersecurity Manager, Porzio Bromberg & Newman@David Forrestall - Managing Partner, SecurIT360@Kenneth Jones - Chief Operating Officer, XerdictRecorded on 07-12-2023.
Friday May 12, 2023
Friday May 12, 2023
How can we articulate the value of technology in helping meeting client expectations and improving the bottom line? In this session, the speakers discussed this and more.Questions Glenn will ask the speakers:
-There is a perception by some attorneys that technology is a cost of business and, specifically, only a support function. Where do you think this stems from?
-Based on this perception, each of you have likely identified strategies to convince attorney and leaders that technology is more than simply a cost of doing business. What strategies have you employed or seen others employed to convince attorneys of the benefit of technology?
-The best made plans, particularly for a junior leader, may look great on paper but suddenly become challenging when put to practice. Throughout your career, what obstacles have you faced when employing these strategies? Are there any risks? Have any backfired?
-For new C-suite or director level leaders, what would you encourage them to do to advocate for technology projects particular in light of the current economy? How do you recommend they approach business value/ROI when proposing technology?
-To help with your persuasion, do you engage with client teams such as their legal department) to better understand their business needs?
- We’ve touched on a few of the key stakeholders but there are certainly more. Do you find that you need to approach stakeholders in different ways when convincing them of a technology’s value?
- Can you share any examples of where technology clearly helped the bottom line?
-Any final thoughts?
Moderator:@Glenn Hoxie -Senior Project Manager, Practice Innovation, Paul Hastings LLP
Speakers:@Leslie Brown - Director of Client Value, Blank Rome LLP@Paul Unger - Partner, Affinity Consulting@Jacqueline Schafer - CEO, Clearbrief@Brendan Miller - Legal Innovation Professional and Attorney” (previously Director of Practice Systems & Innovation for AmLaw 100 firmRecorded on 05-11-2023
Wednesday Feb 01, 2023
Becoming a Testifying Expert
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Learn about what it takes to become a testifying eDiscovery expert in your field of expertise from these testifying witnesses. The panel covers their own backgrounds, what certifications they have obtained, what education they acquired, and the steps that they took in order to become a testifying expert.
Moderator:@Lauren Doucette - Senior Practice Technology & eDiscovery Project Manager, Sheppard Mullin Richter & Hampton LLP
Panelists: @Chris Haley - Director of Legal Technology, Troutman Pepper/eMerge@Kevin Cohen - Principal, Data Triage @Kelly Twigger - Principal, ESI Attorneys LLC
Recorded on 01-26-2023