Training

#0019: (CCT) Frenemies: Building a Collaborative Legal Ops Program with Outside Counsel

In this podcast panel, the panelists will share tips on how to work with, not against, outside counsel to achieve cost and matter management objectives.
 
Moderator:
@Andrea Webster - Associate Director, Legal Innovation and Operations, Novartis  
 
Panelists:
@Heather Newton - Lead Counsel, Wells Fargo
@J. Tracy Walker - IV - Partner, McGuireWoods
 
Recorded 05-14-2024

#0018: (CCT) Cracking the Code: Understanding and Applying the new LMA Body of Knowledge in Legal Marketing

The Body of Knowledge (BoK) is a foundational resource developed by the Legal Marketing Association for professional development in marketing that defines the core skills necessary for legal marketers to succeed. The BoK defines essential and accepted domains, competencies and associated skill sets within the legal marketing profession at every level. It helps legal marketers hone their skills, assists legal marketing managers to develop themselves and their teams and provides a universal benchmark against which legal marketers can be assessed.Moderator:@Rachel Shields Williams - Director, Knowledge Management Enablement & Insights, Sidley Austin LLP Speakers:@Holly Amatangelo - Education Director, Legal Marketing Association (LMA)@Paul Bonner - Director of Marketing, Venable LLPRecorded on 05-09-2024.

#0015: (CCT) Clear is Kind Providing Actionable Feedback and Setting Up Your Team for Success

We've all been there: a boss cushions their language so much we leave meetings unclear on whether we were doing a great or terrible job.  
 
In this podcast panel interview session, seasoned managers will discuss on what things to include & avoid in feedback sessions, and how providing feedback on the go is much more valuable than waiting for formal performance reviews 
 
Moderator:@Harriet Joubert-Vaklyes, Director, Legal Operations, CBRE   
 
Panelists:
@Janelle Eveland Belling,  Director of Legal Project Management, Perkins Coie @Amy Monaghan, VP of Client Success and Product Innovation, Infodash@Nicola Woodfall, Senior eDisclosure/eData Manager, Travers Smith
 
RECORDED 4-25-2024

#0013: (CCT) Data Mapping and Why Every Firms Needs to Do It

Firms are getting it, making business decisions based on data is a good idea. There are different areas within law firms where this could be beneficial (enterprise wide, client specific, practice specific). With different places where data is housed, a great first step to connect data sources is by identifying where everything is. This will be a step-by-step guide of data mapping principles and how to get started.
Moderator:@Kate Hathaway - Innovation Project Manager, Greenberg Traurig
Speaker:@Paul Giedraitis - CEO, Orgaimi
Recorded on 04-17-2024. 

#0012: (CCT) Sitting in the Hot Seat 2: Trial and Terror

Success in the courtroom depends on comprehensive trial support that starts long before the trial date.  How do you turn a compelling story into something that’s easy to understand and memorable for the judge and/or jury. Enlisting the assistance of a trial support professional early on is key. 
In Part Two of our Sitting in the Hot Seat podcast, our esteemed panel will discuss preparation tips and tricks, effective communication strategies, logistics (in its many forms), technology considerations, and some ideas for you to help your team win.
Moderator:  Jill Okerlund - Legal Process Coordinator,  Robinson Bradshaw 
Panelists:    Stephanie Mills - Manager, Discovery Services, Cassels Brock &  Blackwell LLP Tim Piganelli - CEO, The Piganelli Consulting Group, Inc. David Gomez - Practice Support Project Manager, Robinson Bradshaw

#0010: (CCT) How and When to Train Attorneys for Best Long-Term Technology Success

The speakers shared how and when to train attorneys for best long-term technology success. Does this occur in summer or first year? In addition, they discussed how does training needs evolve over the course of an attorney's careers for best long-term technology success. 
Moderator:@Virginia Ong - Legal Innovation Manager, Greenberg Traurig  
Speakers:@Jake Brown - Head of Legal Technology, Josef@Ana Toft-Nielsen - Attorney Development Innovation Manager, Greenberg Traurig
Recorded on 04-03-2024.

#0009 (CCT) Where’s Better to Build a Career in eDiscovery Within a Law Firm or At An External Consultancy

In this podcast panel session, the panelists will share the pros and cons for eDiscovery professionals for working in-house at a law firm as opposed to externally at a service provider.
 
Moderator:@James MacGregor - Managing Director, Ethical eDiscovery
Panelists:@Rachel McAdams -  Senior Consultant, Sky Discovery
@Dina Hetherington - eDiscovery Technology Manager, A&L Goodbody LLP
@Jakub Kur - Head of Forensic Technology, Bird & Bird
@Tom Quinn - Head of eDiscovery, Simmons & Simmons
Recorded on 3-15-2024

#0007: (CCT) Data Debt

We all know about technical debt, but data debt is its more nefarious and more challenging sibling.    How do you break down the data silos in you firm to create a holistic view of your information? Moderator:@Bill Bice - CEO, nQ Zebraworks Speaker: @Keli Whitnell - Director of Firm Intelligence, Troutman Pepper 
Recorded on 3-11-2024.

#0004: (CCT) Mastering Legal Ops: How to Get It Right and What Happens if You Don’t?

In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience? Moderator:@Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP 
Speakers:@Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP @Donald Knight - Director of Legal and Tax Operations, Crown Castle 
Recorded on 02-23-2024.

#0002: (CCT) The Role of AI Powered Chatbots as Digital Research Assistants

Every firm currently struggles with making sure all of the knowledge in their organization is written down, up to date, and searchable.
In the future, chatbots could serve as a kind of automated research assistants for firm knowledge. They’d be responsible for answering questions by sourcing information from the right person, document and they could also be used to proactively record tacit knowledge into living documents by periodically interviewing key people about their progress on company initiatives.
 
In this podcast interview, we discussed the role of AI powered chatbots as digital research assistants and more.Moderator:@Alejandro Vallellanes - Former Senior Manager, Research and Information Alerts, Baker McKenzieSpeakers:@Stephanie Goutos - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@Avi Saiger - Practice Innovation Attorney, Gunderson Dettmer, L.L.P.@John Scrudato - Legal Engineering and Data Strategy Manager, Gunderson Dettmer, L.L.P.Recorded on 02-05-2024.

No-One Talks About the F Word – Failing

Whether it is a technical implementation, a change management process or simply and idea that didn't work, we all have times when we fail but it is how we deal with it and what we learn from it that matters. In this podcast interview panel session, hear from two panelists on their worst respective experiences and how they overcame the adversity, setbacks and more.  
 
Questions the moderator will ask the speakers: 
-Tell me about your experience with the first project or process that you implemented  
-What challenges did you face? 
-What did you learn from it?
-Do you have some best practices or key takeaways that you can share?Moderator:
@Natasha Tucker - Director, Business Development Operations, Bennett Jones LLP
Speakers:
@Eric Feldman - Wiggin and Dana, Director of Innovation and Knowledge Management
@Rachel Shields Williams - Knowledge Management Enablement & Insights, Sidley Austin LLP