Training

Talking to Lawyers Series: Collections - Part 1

Join us in learning the perspectives of three eDiscovery practitioners on two common scenarios that lawyers may encounter. In this podcast, we will focus on collection and potential ways to reduce the amount of data collected. All opinions or personal views expressed are their own and not those of their organizations. As the title mentions, this will be a series of podcasts highlighting practical considerations when talking to your lawyers about data. Our next topic will address Volume & Cost (Processing and Review). We encourage you to follow the series and provide feedback in the evaluation link below! Podcast Moderator@Charles NealPodcast Guests@Jennifer Bernstein@Kate Collum@Cameron Herzog​​​​

Litigation Support/eDiscovery Considerations During Mergers

Please enjoy this podcast that will discuss key litigation support/eDiscovery considerations during mergers.
Specifically, the podcast will cover the following key considerations:Business continuity for electronic discovery to support firm/corporation needs
Technology and software
Data and documentation integration
Staff and roles
Normalization of operating procedures
The Soft Skills (this will be an underlying theme across the 5 topics above)
Speakers:@Richard Brooman - Litigation Support Senior Manager, Saul Ewing Arnstein & Lehr LLP@Steven Heitz - Litigation Technology Manager, Troutman Pepper eMerge LLCRecorded on 1/14/2021

Tips in How to Help Attorney's Excel with MS Teams from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, ​Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020

Tips in How to Help Attorney's Excel With Zoom from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Zoom. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator:@Josh Lazar, Chief Information Officer. 18th Judicial Court, Florida Speaker:@Lucas Schnoebelen, Learning & Development Manager, Shook, Hardy & Bacon L.L.P ​​​​Recorded on 7-14-2020

Tips You Should Consider Before You Go On Video

In this micro-learning podcast, the speaker will share a few tips you should consider before you go on video that will make the overall experience a lot more successful.
Moderator/Speaker:​@Josh Lazar - ​​Chief Information Officer, Eighteenth Judicial Circuit CourtRecorded on 07-02-2020

Managing People and Maintaining Morale at the Firm

Please enjoy listening to this podcast session where we will discuss how to manage people while maintaining morale at the firm during the pandemic.Moderator: @Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie LLPSpeaker:@Ed Empamano, Director of Customer Experience, Perkins Coie LLPRecorded on 07-01-2020​​

Success Story in How to Pivot So You Can Remain Employed

In this podcast session, please enjoy listening to a success story in how to pivot during this tumultuous time so you can remain employed.Interviewer/Speaker:@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP
Speakers:@Prashan Loganathan, Senior Manager, Billings & Collections, Osler, Hoskin & Harcourt LLPHeather Smith, Senior Manager, Hospitality & Special Events, Osler, Hoskin & Harcourt LLP​Recorded on 6-25-2020

Better Ways to Train on Litigation Support and eDiscovery Applications - Ethan Hirsch

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production;  a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training.  Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools -  he spoke about going onsite during the pre-trial crunch and what’s different about training for trial.Moderator:Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + MartelSpeakers:Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & KnightJessica C. Carter - Consulting Analyst, DrivenEthan Hirsch - Training Consultant, Ipro

Can your Info Gov Programs Provide Client Value

Well governed information should provide value beyond the institution. Please join us for a discussion on how your IG program can provide value to your clients. Maria Richardson and Diane Ibarra share their experiences and thoughts regarding IG controls, processes, compliance and the relationship to firm clients.
Moderator:Kathryn McRae - Director of Research and Knowledge Services, Hawkins, Delafield & Wood
Speakers:Diane Ibarra - Director of Records and Information Management, Hughes, Hubbard & Reed, LLPMaria Richardson - Associate Director, Global Records & Information Governance, White & Case, LLP

Benefits Beyond Benefits - Building an Innovative Culture Can Rival Compensation

In this day and age, compensation alone, is no longer enough to attract and retain top talent. I’ve noticed this first hand in the eDiscovery market. I speak to ten plus candidates in a given day and I always ask the question, “What is most important to you in a new role?” Ten years ago, that answer was usually in the world of money, or benefits, but today, about 80% of individuals I speak to are answering that question with something related to culture. To be clear, this does not mean that organizations are able to pay under market, it simply means that they must build an offering beyond compensation in order to remain competitive and win top talent. The companies in the eDiscovery space that are most successful in attracting top talent are offering innovative cultures as their weapon against compensation warfare.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTANikki MacCallum, Strategic Talent Manager - Lighthouse

Technologists Are Human Too! Training for IT Soft Skills

We don't usually think of a call to a help desk as a warm and fuzzy interaction. Tech teams seem to take the approach of "take the call, find the problem, fix the problem, take the next call." What about our tech teams' ability to build rapport and empathy with our user base? In this ILTA Radio session, some top IT leaders discuss teaching technical team members to acquire and use more soft skills in addition to their highly sought-after computer engineering skills.
Speakers:Stuart Cook is the Director of Information Systems at Graves Dougherty Hearon & Moody in Austin, TX. He is directly or indirectly responsible for all computer operations, networking, voice and data infrastructure, software acquisition and updating, information security and training.
James McKenna is Fenwick & West LLP's Chief Information Officer. He is responsible for its information technology, security, development, audio visual and practice support. Previously, James was with Morrison & Foerster LLP for 17 years. He has directly managed all aspects of IT, practice support and information security, and is a Certified Information Security Systems Professional. James has written articles, won awards and sits on the ILTA Board of Directors.
Luke Schnoebelen is the Manager of Learning and Development at Shook, Hardy & Bacon, managing technical training and elearning development. He is solidifying a development process to improve the technology expertise for all firm employees, associates and partners. Luke also assists with all facets of in-house CLE, technology adoption and general promotion of process improvements.
Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge, gained from three decades spent on both legal and IT project teams, to help your team.
Recorded on 5-14-18