What are the qualitative and quantitative measurements of KM that demonstrate the value of KM to senior leadership or others across the firm. Whether you are starting from scratch or have an established method of collecting and conveying metrics, this podcast will explore the different ways to achieve this.
@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson
@Holly Hanna, KM Firm Solutions Manager, Perkins Coie
Recorded on 10-28-2020