The ILTA Influential Women in Legal Tech Honorees Discuss: Episode #3 - How the Client Behavior Has Changed

The ILTA Influential Women in Legal Tech Honorees Discuss: Episode #3 - How the Client Behavior Has Changed

Tune in for a discussion about data and the legal industry in this 25-minute podcast brought to you by the 2020 Influential Women in Legal Tech list honorees.

María Jesús González-Espejo moderates a discussion around how client behavior has changed during the COVID-19 pandemic. The featured guests are Alice Namuli Blazevic, Partner at Katende, Ssempebwa & Company Advocates and Co-Founder of The Legal Innovation Hub; and Jackie Nagtegaal, Futurist & Managing Director, Law for All.

They chatted about client buying behaviors (1:51), the criteria clients they're using to chose lawyers (9:20), how you build virtual chemistry with clients (12:40), the client journey and service touch points (15:43), and more!

Learn more about the ILTA 2020 Influential Women in Legal Tech List honorees here

The nominations for the 2021 list are open until January 31, 2021. Nominate someone today! 

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