ILTA Voices

Data Hygiene and Upkeep: How Do We Know if We’re Doing it Right? How Can We Use ”Dark” Data to Drive Business Decisions?

In this podcast, the speakers discuss using data appropriately in the legal sphere, and thinking creatively about what various data sources within your firm or organization can tell you.Questions Harriet will ask the speakers:· Big picture: How do we make sure data is useable, accessible/findable, and consistent across departments?· On the topic of so-called “dark” data: what are some uses cases from other industries that we should think about applying to the legal industry? In other words, how can we mine data that’s already being collected and make better/new use of it?· What are some ways in which we can convince groups to share their data for the greater good? How can we get buy-in from the average partner/shareholder to share their data across the firm, to ultimately enable trend-spotting and proactive action, rather than simply using data to tell retrospective stories?Moderator:@Harriet Joubert-Vaklyes - Process Innovation Senior Specialist, Shearman & Sterling LLP
Speakers:@Lisa Gardner - Director of Data Analytics, Shearman & Sterling@Paul Giedraitis - Principal, Axiom Consulting Partners/Orgaimi
Recorded on 09-13-2022

Has the Time Come for Passwords to Take a Back Seat to Security

The majority of breaches today no longer come through delivered malware as our systems have become very strong with detecting and blocking these resulting in more effort than value for the attacker. Instead, it’s easier, faster and more economical to just try and steal your password, or better yet have you provide it yourself. This podcast takes a look at the security risks that are actually derived from one of our more important security controls… passwords; and look at what we can do to minimize those risks moving forward.
Questions Dave will ask the speakers:
A recent study by Verizon found that more than 80 percent of breaches through hacking involve brute force or the use of lost or stolen credentials. Microsoft estimates that there are 921 password attacks per second. We’ve been educated for years by the security industry and our awareness programs that passwords are the most crucial component to protecting our environments and our information. How is it that this sacred key to our kingdom is actually resulting in opening so many doors for attackers?
NIST has taken steps to try and reduce the bleeding with their new Password guidelines and best practices which encourage passphrases of more characters, less complexity and less changes. Are these steps in the right direction to actually keeping us secure?
Many security tools are now providing artificial intelligence around login requests that look to see if the member is coming from a known device and location prior to providing access. Would implementing these types of risk based controls with MFA and a passphrase by the answer to our problems?
Biometrics for authentication always seemed to be the next logical step for passwords. We have our basic biometrics on devices however, those are all back supported by a password or PIN. Will we ever get to a place where we’re truly only using biometrics for all authentication?
I understand that Apple, Google and Microsoft are working on a solution together that will get rid of passwords. Instead, they will just leverage the biometrics on your phone as your access code to everything. With this in mind do we just need to sit tight and all our troubles will soon be fixed?
Moderator:@David Whale - Director Information Security, Fasken Martineau Dumoulin LLPSpeakers:Sohail Iqbal - CISO, VeracodeEldon Sprickerhoff - Founder and Chief Innovation Officer, eSentirePhillip Solakov - Director, Client Solutions, Optiv, Inc.Recorded on 09-09-2022​

The Differences and Benefits Between the Contemporary eDiscovery Platforms on the Market Today

In this podcast recording, a litigation support expert discusses different document review platforms on the market and their strengths and weaknesses.Questions Ryan will ask Josh: 1. Which platforms do you have experience with?2. What do you feel are the strengths of those platforms?3. What are the weaknesses?4. What are the biggest considerations an organization should make when choosing a platform?5. Of what you have used, which platforms are your favorites and why?Moderator:@Ryan Gerlach - Legal analyst, State of California Office of the Attorney General - DOJSpeaker:Josh Gilliland - Associate, Greenan, Peffer, Sallander & Lally LLP​Recorded on 09-06-2022
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Maintaining Client Confidences/Security of Information (Client Files) in Hybrid Working Environment

Lawyers have always been held to a high standard of care to secure information and maintain the confidentiality of client-related information.However, meeting these requirements has become much more complex since shifting to a hybrid working environment.This podcast panel interview addresses the ever-growing client, regulatory and other requirements and how the introduction of new technologies, the ongoing need to balance the transition from paper to electronic and other considerations impact our approach to securing information while balancing the need provide effective client service.
Co-Moderators:@Leigh Isaacs - Director, Information Governance, DLA Piper@Reggie Pool - Senior Director, HBR Consulting LLC
Speakers:@Doug Landin - Chief Information Security Officer, Brownstein Hyatt Farber Schreck@James Merrifield - Director of Information Governance & Business Intake, Robinson & Cole LLP
Recorded on 08-15-2022​

Marketing and IT: How a Communicative Relationship can Yield Valuable Results

Technology is changing how firms operate and there is a need for more collaboration between the marketing and technology teams to achieve shared goals.
In this collaborative podcast between the International Legal Technology Association (ILTA) and the Legal Marketing Association (LMA), four seasoned marketing and technology experts discuss their organizational structures, the importance of establishing effective and open communication processes between departments, and share stories in which these efforts resulted in successful projects.  
After listening to this 30-minute podcast, you will learn practical tips on how to work together effectively and take away examples that can be implemented for your own success.
Both ILTA and LMA recognize that collaboration can only add value and aim to continue this discussion with additional content through the rest of 2022. Keep an eye out, share this podcast with a colleague and let us know what think!Recorded July 2022Speakers: @Ali Shahidi@Britton Choi@Erin Meszaros@Michelle Woodyear
​Moderated By:@Tara Patterson

Remote Working: What Does the Future Hold?

In this podcast session, we will discuss if continue to work remote, what needs to change? What do we stand to gain and what do we stand to lose?Questions Marlene will ask the speakers:1. What is the current state of remote work? Who is working remotely in law and are we seeing changes in who or how much in the last few months?2. A recent ALM survey on incoming summer associates reported that only 25% percent of the respondents felt concern about connecting with colleagues and getting adequate training in remote programs. This was down from 53% last year. Does that surprise you?3. Have you heard of any particularly creative methods organizations are using to keep communication going in remote teams?4. What is the economic and financial impact of remote work on organizations?5. If organizations are seeing remote work as a solution long term, what sort of skills and characteristics should they be looking for in their hiring and retention practices?
Moderator:@Marlene Gebauer - Co-Host of The Geek in Review PodcastSpeakers:Richard Hsu - Managing Director, Major, Lindsey & Africa@Sang Lee - CEO and Co-Founder, Thine

Incorporating Legal Technologies into Litigation Workflows

This interview will highlight the challenges and best approaches for training attorneys on new eDiscovery software.Questions Sachin will ask Speaker:1. What are the biggest impediments to getting attorneys to adopt and learn to new legal technologies and applications?2. What strategies have you found to be most effective when training attorneys and legal teams?3. What are some considerations when looking to adopt new litigation technologies and try new resources?4. How has the shift to remote work changed how you work with and consult with Attorneys on eDiscovery applications and legal technology?5. Do you have any final thoughts or comments that you would like to leave our listeners?
Moderator:@Sachin Gupta -  Knowledge Management Attorney – Data & Technology Transactions, Latham & Watkins LLPSpeaker:@Sara Miro - Knowledge Management Attorney – Litigation, Sullivan & Cromwell
​Recorded on 07-25-2022

What New Staff Roles Are Necessary for a Growing InfoGov Program?

Information Governance’s focus and influence is rapidly developing. Due to this growth, many may be unprepared on how to staff their organization for these evolving roles.You may wonder where to start or evaluate your staffing needs. Join our panel podcast interview, with speakers from law firms, resource providers and application experts who each share a different angle on what are the new hybrid skills that are needed to bridge RM and IT needs. In addition, we will highlight what skills and roles should a growing program hire for.Questions that Chuck will ask speakers:1. What are some trends developing in the workplace regarding traditional records management roles?2. What new roles/positions have you seen emerge with the increase of focus on InfoGov ?3. What are some hybrid skills you’ve seen or needed to bridge the gap between RM/IG/IT?4. What are some recommendations do you have for firms for educating existing staff v. hiring additional headcount?5. What do you look for in new employees? IG experience? Records experience? IT experience? None of the above? How do you determine whether someone will be successful in this field?
Moderator:@Chuck Barth - Director of Information Governance, Sheppard Mullin Richter & Hampton LLP
Speakers:@Steve Huffman - Solutions Director – Information Governance, Williams Lea@Rudy Moliere - Director of Information Governance, Morgan, Lewis & Bockius LLP
​Recorded on 07-25-2022

Managing Outside Counsel Guidelines - Making Sure the GCs Office is in the Loop and Perils of Not Doing So

Outside counsel guidelines (OCG) are becoming more sophisticated and, at times, cumbersome. What are the provision pitfalls to avoid? What tools are available to manage the volume of OCGs across the firm and to help ensure compliance? Is there room for negotiation with clients? Join us for an open discussion with the GC community regarding the risks associated with not properly vetting and monitoring OCGs.Questions Daniel will ask speaker:· What difficulties are you seeing firms have in dealing with Outside Counsel Guidelines?· What tools are available to assist with management of the guidelines?· Do you see the need for changes in workflows related to the guidelines?Moderator:@Daniel Wood - Director of Counsel Assistance, Womble Bond DickinsonSpeaker:@Brynmor Bowen  - Practice Group Leader, Legal Risk, IntApp
 
Recorded on 07-25-2022
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Your Signature Please, No Pens Required pt. 3! The Technical Requirements and Concerns of Implementing an eSignature Solution

In the previous parts of this series, we discussed the what's and why's of eSignatures and some of the practical uses. In part three of this series, we will discuss the technical requirements, security, hidden costs, and other concerns that should be explored when looking to acquire and implement an eSignature solution.Questions that Jack/Alisher will ask Patrick and Aaron:1. Why should an organization adopt an eSignature provider?2. What are the differences between most eSignature solutions?3. What are the most important requirements an organization should consider when choosing an eSignature Solution?4. Can we be specific on what security requirements should be considered and addressed?5. Are there any hidden costs that may be missed when preparing to deploy or post deployment that can arise?Co-Moderators:@Jack Recinto - Senior Applications Director, Vedder Price P.C.@Alisher Yuldashev - Business Technology Advisory Manager, Borden Ladner Gervais
Speakers:P​​atrick Albert - Senior Business Architect, OneSpanAaron Davis - Director of Product Marketing, OneSpan

New and Evolving Roles in Legal

New technology, changing client expectations, regulatory changes, and more are transforming the legal industry, creating opportunities for individuals to develop new skillsets and for firms and legal departments to rethink how they deliver legal services.
In this podcast interview, learn about new and evolving roles in the legal industry, such as process engineer, project manager, legal operations, data scientist, and document automation specialist.Questions Sam will ask Speakers:
What are some of the key roles you see emerging in legal technology?
How can individuals skill up to transition into new opportunities?
How can firms and legal departments start shifting to new roles, and what should they be doing to ensure that these new functions are successful?
Where would you suggest people go to learn more information?
Moderator:@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP
Speakers:@Gabe Teninbaum -  Assistant Dean of Innovation, Strategic Initiatives, & Distance Education and Professor of Legal Writing, Suffolk University@Sean Monahan -  Director, HBR Consulting
Recorded on 06-29-2022