ILTA Voices

eDiscovery for the Rest of Us – Considering Less Expensive But Fully Functional Tools for Small and Mid-Size Law Firms

Just because you’re not a large law firm doesn’t mean you don’t do e-discovery! You have litigation matters that are just as important, and that means you need to know the proper tools to use for collecting, reviewing, and producing relevant data. In this session, we’ll have a attorney and paralegal from not-so-huge law firms discussing the tools and workflows they use to successfully navigate the e-discovery world in which they practice.Questions the moderator will ask the speaker: · First let's define small firm. Why do small/mid-size firms need to be smart about eDiscovery? What challenges do they face which big firms may not?· How should a small/mid-size firm address eDiscovery technology – should they invest and manage their own, or look for external partners?· What are some good tools for eDiscovery for these firms?· How can a small/mid-size firm upskill in eDiscovery?What’s your one action point/next step for small/mid-size firms listening to this podcast?Moderator:@Rachel McAdams, Senior Consultant, Sky DiscoverySpeaker:@Tom O’Connor, Director, Gulf Coast Legal Technology CenterRecorded on 06-28-2023

Do You Want to Build a Podcast? Unraveling the Magic Behind ”Entertaining” Content

Your average end user now spends more time consuming and sharing educational entertainment than ever before.
From podcasts to film documentaries, there is a formula that keeps us coming back for more, and ensures the audience retains that information well enough to talk about it with everyone they know. How do we capture that spark in professional learning? As trainers and developers, how do we bring entertainment to education? What looks easier than it actually is, and what is far easier than it looks?
What kind of talent can help you create and execute that vision? In this session, learners will identify the educational fundamentals we see in this genre of entertainment, and then brainstorm opportunities to blend entertainment tactics into our learning strategy to make exciting podcasts.
 
Questions the moderator asked the speaker:  
We’d love to hear your origin story.  [Insert what we know about them to show engagement with the panel.] What inspired you to create your current podcast series?
Is there anything that surprised you along your journey?
Many of our listeners work for legal organizations which have contemplated or actually implemented podcasts.  What are some things to watch out for when building your first podcast?
My guess is a newbie podcaster may see a decent level of interest in their early podcasts perhaps because of its’ novelty.  However, the newbie may see some drop-off over time.  What have you found to be successful ways to maintain audience engagement?  Related, any tips on building your audience?
Many law firms and other legal organizations have created their own podcasts.  What have you found that makes your podcast a differentiator?
I’ve heard of many podcasts bubbling up from within a law firm.  As an example, BD has a podcast, Knowledge Management has one, and multiple partners have created one perhaps even in conjunction with partners at other law firms.  Assuming there is value in coordinated efforts at a firm, do you have any recommendations for combining forces?
I’ve heard of edutainment – the combination of education and entertainment.  What have you learned from other podcasters or your own experience on blending the best of those worlds?
Any practical tips generally – for example, have you found the best duration for a podcast (e.g., 20 minutes, 60 minutes)?  Audio quality tips? Upside/downsides to inviting guests?  Stick to only audio or sometimes include video?
 
Moderator:@Alejandro Vallellanes - Former Global Senior Manager of Research, Baker McKenzie
Speaker:@Greg Lambert - Chief Knowledge Services Officer, Jackson Walker L.L.P
 
Recorded on 06-28-2023

ILTA Technology Competency: Episode 7

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 7 features Kenton Brice, Director of the Law Library at the University of Oklahoma College of Law

ILTA Technology Competency: Episode 6

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 6 features Michelle Hook Dewey, Legal Technologies Librarian and Associate Professor Legal Technologies Librarian and Associate Professor, Georgia State University College of Law

ILTA Technology Competency: Episode 5

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 5 features Michael Robak, Director of the Schoenecker Law Library and Assoc. Dean for Technology & Information Services

ILTA Technology Competency: Episode 4

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 4 features Anely Nunez, CEDS, Analytics & Review Attorney

ILTA Technology Competency: Episode 3

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 3 features Kristina L. Niedringhaus, Assoc. Dean for Law Library, Information Services, Legal Technology & Innovation, Georgia State University College of Law

ILTA Technology Competency: Episode 2

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 2 features Geoffrey Geftman, eDiscovery Attorney at Jackson Lewis P.C.

ILTA Technology Competency: Episode 1

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 1 features Ashley Picker Dubin, Counsel at Day Pitney LLP

Should You Phish In Your Own Pond?

Are controlled phishing campaigns against your members the best way to keep your respective firm secure from phishing? This podcast session will look at phishing simulation tools, their overall pros/cons and alternatives available to keep your members secure from getting hooked with that phish.Questions the moderator asked the speaker: 1. Phishing is thought to have originated in 1995 and love bug struck in 2000. Here we are today in 2023 and phishing is still our number one vector of compromise. We've been able to reduce the risk of malware: why is phishing such a struggle?2. All security programs preach the importance of user awareness training, and it's been a requirement of clients and regulations for many years now. The majority of user awareness programs utilize phishing simulations. So, I guess the questions is, Are phishing campaigns still a good route forward? Are they being successful at training our users not to fall for that phish?3. What's the best approach for including phishing awareness into your program? Is it best to continuously cast a line or occasionally try your luck at the phishing hole?4. I've been hearing more lately about User coaching and how technology can be leveraged to protect users from themselves while presenting coaching opportunities when they do things that they shouldn't. Is this a strategy that's effective in reducing the risk of phishing? I'm not sure it would be a technology talk if we didn't speak about AI. How do you feel the future of AI impacts the threat of phishing and what steps should we be thinking about now to try and get in front of it?Moderator:@David Whale - Director Information Security, Fasken Martineau Dumoulin LLPSpeaker:@Manuel Sanchez, Information Security & Compliance Specialist, iManageRecorded on 06/27/2023

Legal Operations and eDiscovery

Legal Operations is a broad emerging discipline that encompasses all aspects of the business of law including litigation support, technology, service delivery and more. Thus, eDiscovery is a major operational consideration for law firms and corporate law departments tasked with managing and securing data. Organizations typically handle eDiscovery along a spectrum where they insource or outsource certain elements of the process. What are the risks and benefits of different eDiscovery service models? How might development of key personnel to manage aspects of service give firms a competitive advantage?
Questions Ann asked the speakers:
-How would you describe the significance of eDiscovery services as a component of legal operations for a law firm or corporation?
-What are some of the costs associated with developing talent to manage eDiscovery within the firm, and how are those costs justified?
-What additional considerations should be weighed when determining how much of the eDiscovery process to insource?
-Once you start a team, how can you grow the team and what additional areas could the group serve?Moderator:
@Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLPSpeakers:
@Joy Holley - Legal Operations Consultant, Vertex Advisor
@Richard Robinson - Director of Legal Operations and Litigation Support, Toyota North AmericaRecorded on 05/24/2023