ILTA Voices

ILTA Technology Competency: Episode 2

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 2 features Geoffrey Geftman, eDiscovery Attorney at Jackson Lewis P.C.

ILTA Technology Competency: Episode 1

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.
 
Episode 1 features Ashley Picker Dubin, Counsel at Day Pitney LLP

Should You Phish In Your Own Pond?

Are controlled phishing campaigns against your members the best way to keep your respective firm secure from phishing? This podcast session will look at phishing simulation tools, their overall pros/cons and alternatives available to keep your members secure from getting hooked with that phish.Questions the moderator asked the speaker: 1. Phishing is thought to have originated in 1995 and love bug struck in 2000. Here we are today in 2023 and phishing is still our number one vector of compromise. We've been able to reduce the risk of malware: why is phishing such a struggle?2. All security programs preach the importance of user awareness training, and it's been a requirement of clients and regulations for many years now. The majority of user awareness programs utilize phishing simulations. So, I guess the questions is, Are phishing campaigns still a good route forward? Are they being successful at training our users not to fall for that phish?3. What's the best approach for including phishing awareness into your program? Is it best to continuously cast a line or occasionally try your luck at the phishing hole?4. I've been hearing more lately about User coaching and how technology can be leveraged to protect users from themselves while presenting coaching opportunities when they do things that they shouldn't. Is this a strategy that's effective in reducing the risk of phishing? I'm not sure it would be a technology talk if we didn't speak about AI. How do you feel the future of AI impacts the threat of phishing and what steps should we be thinking about now to try and get in front of it?Moderator:@David Whale - Director Information Security, Fasken Martineau Dumoulin LLPSpeaker:@Manuel Sanchez, Information Security & Compliance Specialist, iManageRecorded on 06/27/2023

Legal Operations and eDiscovery

Legal Operations is a broad emerging discipline that encompasses all aspects of the business of law including litigation support, technology, service delivery and more. Thus, eDiscovery is a major operational consideration for law firms and corporate law departments tasked with managing and securing data. Organizations typically handle eDiscovery along a spectrum where they insource or outsource certain elements of the process. What are the risks and benefits of different eDiscovery service models? How might development of key personnel to manage aspects of service give firms a competitive advantage?
Questions Ann asked the speakers:
-How would you describe the significance of eDiscovery services as a component of legal operations for a law firm or corporation?
-What are some of the costs associated with developing talent to manage eDiscovery within the firm, and how are those costs justified?
-What additional considerations should be weighed when determining how much of the eDiscovery process to insource?
-Once you start a team, how can you grow the team and what additional areas could the group serve?Moderator:
@Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLPSpeakers:
@Joy Holley - Legal Operations Consultant, Vertex Advisor
@Richard Robinson - Director of Legal Operations and Litigation Support, Toyota North AmericaRecorded on 05/24/2023

Helping Attorneys Overcome Mindset that Technology is Just a Support Function

How can we articulate the value of technology in helping meeting client expectations and improving the bottom line? In this session, the speakers discussed this and more.Questions Glenn will ask the speakers: 
-There is a  perception by some attorneys that technology is a cost of business and, specifically, only a support function. Where do you think this stems from?
-Based on this perception, each of you have likely identified strategies to convince attorney and leaders that technology is more than simply a cost of doing business. What strategies have you employed or seen others employed to convince attorneys of the benefit of technology?
-The best made plans, particularly for a junior leader, may look great on paper but suddenly become challenging when put to practice.  Throughout your career, what obstacles have you faced when employing these strategies?  Are there any risks?  Have any backfired?
-For new C-suite or director level leaders, what would you encourage them to do to advocate for technology projects particular in light of the current economy? How do you  recommend they approach business value/ROI when proposing technology?
-To help with your persuasion, do you engage with client teams such as their legal department) to better understand their business needs?
- We’ve touched on a few of the key stakeholders but there are certainly more.  Do you find that you need to approach stakeholders in different ways when convincing them of a technology’s value?
- Can you share any examples of where technology clearly helped the bottom line?
-Any final thoughts?
Moderator:@Glenn Hoxie -Senior Project Manager, Practice Innovation, Paul Hastings LLP
Speakers:@Leslie Brown - Director of Client Value, Blank Rome LLP@Paul Unger -  Partner, Affinity Consulting@Jacqueline Schafer - CEO, Clearbrief@Brendan Miller - Legal Innovation Professional and Attorney” (previously Director of Practice Systems & Innovation for AmLaw 100 firmRecorded on 05-11-2023

Continuously Monitoring Controls in a Cloud Environment

This session will focus on how companies can continuously monitor and assess their security posture by looking at drift from their control baselines in the cloud. Questions Corey asked the speaker:1) What is continuous monitoring generally and why is it important?
2) What are some of the benefits of implementing continuous monitoring in a cloud environment?
3) What are some of the different cloud security control sources that should be considered when determining what to monitor?
4) At a high level, how do you begin to implement continuous monitoring in one or more of the major cloud providers (i.e. Amazon, Microsoft, Google)?
5) What are some best practices when implementing continuous monitoring in the cloud?Moderator:@Corey Reitz - Distinguished Cyber Assurance Architect, Sandia National LaboratoriesSpeaker:Sarah Luiz - Cyber Security ConsultantRecorded on 04-26-2023 
 

Leveraging Data Classification to Help Risk Management, Analytics, and Intelligence

Welcome to ILTA’s Risk Management: Data Analytics & Intelligence series.
Over the course of this program, we will provide access to experts in the legal industry to discuss challenges of adoption and the benefits of using cloud technologies and Data Analytics to enhance processes, leading to efficiency, cost-savings and secured compliance.
 
We will review the obstacles, challenges and successes of adoption focusing on matter intelligence. How are organizations leveraging data related to client/matter lifecycle to enhance processes, compliance, and security, build relationships (Business Development), and streamline cost saving efforts. Specific topics will include, Artificial Intelligence opportunities, adoption practices, security concerns and compliance.
 
Questions Elizabeth asked the speakers:
1)        What is the biggest challenge your organization faces today as you begin adopting Cloud Technologies and ensuring security compliance across the board?
2)        As new Cloud-Based technology is adopted by your organization, describe the security concerns your organization faced, how the organization was able to move forward given the concerns and the impact on people, processes and policy once adopted.
3)        What are the specific steps an organization can take to ensure a successful adoption, both from a people and system perspective?
4)        Data captured at client/matter inception is used throughout an organization. What were the key factors in joining differing areas | departments (Risk, Business Development, Finance, etc.) to develop a consistent “Master Data” foundation to leverage for reporting and intelligence organization wide? Moderator:@Elizabeth Suehr - Director of Legal Risk Systems and Strategy, Jenner & BlockSpeakers:
@Damien Riehl - VP, Litigation Workflow and Analytics Content, FastCase
@James Hannigan - Director of Legal Project Management, Coblentz Patch Duffy & Bass, LLPRecorded on 04-25-2023

ILTA News: iManage and Bain Capital News for ILTA Members

On Monday, April 17, 2023, ILTA sat down with iManage and Bain Capital to discuss their new partnership and #legaltech

Out of the Box Ways of Using AI

This podcast session highlights some creative ways AI has been used inside corporations and law firms. 
Questions Ryan asked the speaker:
Are there any specific examples of you using AI outside of the box that you would use as an example for people who are not sure if AI is useful for their project?
What are the differences between AI and Machine Learning?
Large language models: what do they actually do, how can we use them, and are there compliance risks? How do we evaluate LLM output and make sure we're getting something useful back?
Specific versus general: what are the ways we can think about point (specific, non-generalized) AI solutions versus generalized (e.g., GPT-4) solutions? What are the trade-offs between these approaches?
Do you need fancy data scientists and software? (Spoiler, no, you don't)
How do you evaluate an AI services provider/partner?Moderator:@Ryan Gerlach - Legal Analyst, State of California Office of the Attorney General - DOJ
 
Speaker:
Andy Ward, - Vice President, Machine Learning, Laurel Inc.
 
Recorded on 04-18-2023

Three Reasons to Use AI for Personal Information Identification

AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data, and in our last podcast in the series, we discussed how it is increasingly being applied to Privilege reviews. In this session, we focused on how AI is being used for Personal Information Identification.
 
Questions Andrea asked Dan: 
-What do you see as the status quo for how teams identify and redact personal information, and what are some of the pitfalls?-What specific advantages does AI offer when compared with that status quo?-As new privacy regulations continue to expand, how are you seeing AI being applied to Personal Information identification beyond traditional legal use cases like litigation or an investigation?-What are the risks associated with using AI for Personal Information identification, and what hurdles have teams faced in adopting it?-What practical advice can you offer to the listeners who’ve been hesitant to leverage AI within their organization?
Moderator:@Andrea Shirey -  IT Consultant, Bayer Corporation Legal 
Speaker:Dan Donegan - New Business Director, Text IQ
Recorded on 04-17-2023

Breaking the Code – Effortless Efficiency with No Code/Low Code?

Traditional approaches to software development can be time-consuming, resource-intensive, and complex, requiring specialized skills and expertise. However, the emergence of no-code/low-code platforms promises that law firms can streamline practice management workflows with minimal coding knowledge or experience.
This session was designed for practice management and technology professionals at law firms interested in exploring the benefits and challenges of no code/low code platforms by learning from their peers’ experience.
Questions Bill asked the speakers:
-What does the landscape of no/low code tools look like, and who is best suited to use them?-What’s the learning curve like? -What are the use cases where you see the best ROI? -How does this solution fit into the rest of a firm’s technology landscape?
Moderator:@Bill Bice - CEO, nQ ZebraworksSpeakers:
@Andrew Terrett  - National Director of Legal Technology and Service Delivery, Borden Ladner Gervais LLP
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada
#PracticeManagementandPracticeSupport
#Firm#Podcast#ProfessionalDevelopment