ILTA Voices

The Scourge of the ”Non-Attorney” Heading

Overwhelmingly, law firms operate as though attorneys are the ""important"" parts of their business, and that business staff is... well, chopped liver. How can firms adjust/improve their language to change this attitude/perception?
Questions Harriet asked the speakers:• The landscape for hiring and recruiting within law firms has changed a lot since January 2020 (and again since the end of 2022). What are some of the biggest changes you’ve seen in the industry/in convos with peers? What surprised everyone the most about how recruiting/hiring has changed in the legal field? (I’m thinking first year associate pay has got to be a big one!)• What are your predictions for how things will stay the same/change in law firm operations over the next 5-10 years? Do you think attorneys will fundamentally change their expectations around work-life balance? And how are firm resources being marketed to attorneys during their recruiting process (as part of the support package)? (i.e. research departments, LPM, etc)• Let’s talk a bit about the split in law firms between attorneys and “everyone else”… what have you seen across the industry, and do you think those divisions are breaking down, becoming more defined, or something else? I’m also interested in how you think this will play out as the market retracts again: it’s been popular to cut back on administrative staffing in times of financial concern, but that loads more work back onto attorneys—do you see anything differently happening this time around?
Moderator:
@Harriet Joubert-Vaklyes -  Senior Project Manager - Legal Operations, CBRE Group 
 
Speakers:
@Jennifer Bluestein - Chief Talent and HR Officer, Perkins Coie@Chris Boyd - Chief Operating Officer, Wilson Sonsini Goodrich & Rosati
 
 
Recorded on 04-07-2023

Legal Tech: What’s Next?

As more players enter the legal technology market, what trends and advances should we be keeping an eye on? What trends or tools have the potential to radically disrupt the profession? In this podcast interview, the speakers will discuss this and much more!
 
Questions Jennifer asked the speakers: 
1.        What will be the most important legal technology trend for lawyers and legal professionals to follow in 2023?2.        What trends or tools have the potential to radically disrupt the profession?3.        Where should law firms and law departments focus their legal tech budgets in the next year? Three years?4.        How will legal technology impact client engagement?
Moderator:@Jennifer Mendez - Sr. Director  of Knowledge Management Innovation, Fisher Phillips
Speakers:Joe Borstein - Chief Executive Officer, LexFusionCasey Flaherty - Chief Strategy Officer, LexFusion Recorded on 04-05-2023

How Add-On Services Are Changing the Legal Landscape

Law firms are increasingly expanding their scope and advertising "add-on" services. How can attorneys make use of these to make themselves "stickier" to clients, and how can law firms promote these services in a way that conveys their increased importance to the overall client experience? In this podcast interview, the speakers discussed this and more. 
 
Questions Harriet will asked the speakers:
• Tell us a bit about the evolution of NRF’s Legal Operations department: what was the intended purpose, and how does it interact with the larger business?
• How can attorneys make use of this group (or others within the firm) to make themselves "stickier" to clients? 
• How is (or can) the firm promote these services in a way that conveys their increased importance to the overall client experience?Moderator:
@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group 
 
Speakers:
@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada 
Kathy Goodman - Practice Innovation & Knowledge Counsel, Paul Hastings (London)
 
Recorded on 04-05-2023

ESI Protocols

In this session, the speaker provides an in-depth discussion on the creation and implementation of standardized methodologies for managing each stage of discovery as it pertains to the preservation, collection, and production of ESI.
 
Moderator:@Carolyn Robinson - eDiscovery Coordinator for the Americas - Office of the Regional General Counsel for Robert Bosch, LLC
Speaker:Gabe Egli - Partner, Shook Hardy & Bacon 
Recorded on 03-31-2023

How Advances in Artificial Intelligence (AI) Are Changing the Face of Search

Enterprise search, targeted search, predictive search, conceptual search...so many options, but which is the right one for your organization? Will advances in AI change how we search going forward? Will we see Alexa or Siri for legal?Questions Jennifer used to guide the conversation:
We often hear about various search options in legaltech - enterprise search, predictive search, conceptual search, just to name a few. How has search evolved in the legal industry over the last decade? 
How will advances in artificial intelligence change the way we search in law firms and legal departments?
Will we see voice search, similar to Siri, Alexa and Google Assistant, in legal? If so, what are the ethical implications of relying on voice-enabled technologies? 
What does the future of search look like?
The legal industry is notorious for its unhurried approach to change. How do you see the change management and adoption process of these technologies playing out in legal? What outside factors do you think will drive law firm adoption?
Moderator:@Jennifer Mendez - Sr. Director of Knowledge Management Innovation, Fisher Phillips
Speaker:@Pablo Arredondo - Co-Founder and Chief Innovation Officer, Casetext
 
Recorded on 03-15-2023

CEO Podcast: Summer 2023

ILTA CEO, Joy Heath Rush, sits down to discuss the upcoming year. The conversation runs the gamut between in-person events, industry events and news, to the ILTA strategic plan. Tune in now!

ILTA and Microsoft Fireside Chat: Episode 1

ILTA and Microsoft sit down for a Fireside Chat in Q1 2023.
Join ILTA CEO Joy Heath Rush and Microsoft Vice President, Northeast Region, Ben Grimes, as they get together, fresh off a January legal summit in Atlanta. Together, they talk tech, advocacy, innovation, and much more.
Tune in now!

Becoming a Testifying Expert

Learn about what it takes to become a testifying eDiscovery expert in your field of expertise from these testifying witnesses. The panel covers their own backgrounds, what certifications they have obtained, what education they acquired, and the steps that they took in order to become a testifying expert.
Moderator:@Lauren Doucette - Senior Practice Technology & eDiscovery Project Manager, Sheppard Mullin Richter & Hampton LLP
Panelists: @Chris Haley - Director of Legal Technology, Troutman Pepper/eMerge@Kevin Cohen - Principal, Data Triage @Kelly Twigger - Principal, ESI Attorneys LLC
 
​Recorded on 01-26-2023

IG/Data Gov Education

What can we do as IG professionals to increase our firms understanding and acceptance of IG core values so that change management is not such a steep hill? In this session, we will explore different options.
 
Moderator:@Andrew Corridore - Information Governance Compliance Manager, Akin, Gump, Strauss, Hauer & Feld, L.L.P.
 
Panelists:@Christopher Hockey, IGP - Director of Information Governance and Management, Bond, Schoeneck and King, PLLC​@Matthew Estrada - Senior Information Governance Specialist, Kirkland & Ellis
 
​Recorded on 01-23-2023 

How to Effectively Balance Insider Risk and Employee Privacy

This podcast interview session addresses how to create an insider threat/insider trust program that mitigates insider risks while respecting employee's privacy rights. Best practices and advice for starting a new insider threat program will be shared.Questions Corey will ask speakers:1) To help those who are just starting to create an insider threat/insider trust program within their company, what are some available resources that you would recommend checking out?2) What are some insider threat/insider trust best practices that you have found to be invaluable when standing up a program?3) How does a company create an insider threat/insider trust program that is effective at mitigating insider risks while simultaneously respecting employee's privacy rights? Can it be done?4) What future changes do you anticipate in the world of insider risk management in relation to tools, regulations, processes, etc. in the next 5 years?5) Should an insider threat/insider trust program be a discreet or very public function? Can you explain why you feel the way that you do?Moderator: @Corey Reitz - Distinguished Cyber Assurance Architect, Sandia National Laboratories Speakers:@Joshua Smith - Senior IT Security Analyst, Ogletree DeakinsMichael Theis - Chief Engineer & Assistant Director for Research, National Insider Threat Center, CERT/SEI, Carnegie Mellon University​Recorded on 01-18-2023​

Data: The Next Great Lake

Every firm wants to leverage data for insights. But to accomplish this, there needs to be a true source of all data. The creation of data lakes have started. These are massive databases combing different firm data sources. This leads to the importance of data governance and master data management. What does it take to create and curate the data? How can such data be of use to firms?
Questions Tracey will ask Steven:1. What is a data lake?2. What are the advantages of using a data lake?3. How do data lakes differ from the tradition data warehouse?4. Why could a firm invest in a data lake?5. What would it take to build a data lake?6. What tools would need? Any best practices?Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLPSpeaker:@Steven Heathcock - Data Strategy Manager, Cooley LLP
Recorded on 01-06-2023​