ILTA Voices

At the top, feedback gets quieter—but the need for clarity only grows louder. In this episode, we explore how seasoned leaders stay self-aware when no one’s holding up the mirror.
 
- How do you self-assess when there’s no one above you offering feedback?
- Which roles or decisions shaped your leadership style most—and what did they teach you?
- If you could give your pre-C-suite self one sentence of advice, what would it be?
- And how do you know when you’ve drifted off-mission—and what does it take to realign?
 
This episode invites honest reflection and sets the tone for future-focused leadership. Because seeing yourself clearly isn’t just a skill—it’s a responsibility.

Portals and intranets continue to play a critical role in Knowledge Management—whether you're serving internal teams or delivering value directly to clients. In a GenAI-driven world, having a centralized, well-governed home for playbooks, standards, and trusted knowledge is more important than ever. In this podcast, we spoke with a KM leader who shared insights and lessons learned from building and launching a mature KM platform. The speaker shared practical insights on organizing knowledge, designing sustainable processes, and making thoughtful UI and experience decisions. They also looked back at lessons learned along the way and explored what ongoing governance and maintenance really look like once the platform is live.
Moderator:@Brandie Knox - Principal & Creative Director, Knox Design Strategy
Speaker:@Caitlin Gibson - Counsel, Debevoise & Plimpton
Recorded on 06-17-2026. 

This episode reframed “AI in law” as a business-operations opportunity, focusing on low-risk, high-return use cases across the back office (finance, operations, IT, HR, and knowledge). Bill Brice and April Heimerl emphasized starting with real process pain points, then using AI to reduce repetitive work (e.g., time-entry cleanup, month-end support, intake triage, policy/FAQ summarization) while keeping human oversight and clear guardrails. The discussion closed with practical steps firms can take immediately: pick one workflow, pilot with users, and measure time saved and friction removed.
Moderator:@April Heimerl - April Heimerl, Manager, Epiq Advisory for Law Firms 
Speaker:@Bill Bice - CEO, Zebraworks
Recorded on 06-16-2026.

The GC comes to you with a difficult problem: “How could you detect and stop this?”
In May, the SEC charged 21 individuals in an insider trading scheme led by an M&A attorney who built a global network that included other attorneys. While technology can't prevent every bad act, it can play an important role in identifying risks and strengthening controls.
Tune in to this episode for a lively discussion and practical insights on what you can do to help mitigate these threats.
Moderator:@Scott Christensen - Founding Partner, Kyndig Consulting  
Speakers:@David Forrestall - CEO, SecurIT360@Reggie Pool - Practical IG LLC, Principal
Recorded on 06-08-2026.

Artificial Intelligence is rapidly transforming the legal industry, but not every legal task requires the power - or cost - of a large language model. In this episode, Rakyesh Itekar discussed the emerging three-tier AI architecture that combines LLMs, SLMs, and MLMs to deliver the right intelligence for the right task. Explore how law firms can optimize costs, improve security through on-premises AI, reduce hallucinations, and create a governed AI framework that supports long-term operational excellence.Creator:@Rakyesh Itekar - Practice Head., V Group IncRecorded on 06-04-2026.

We are pleased to introduce the fifth ILTA Content Teams and NextGen Innovators Group podcast series—an initiative designed to repackage high‑value, evergreen content in a format tailored for today's Next Gen legal professionals.
 
Sessions included:
Tabletop Exercise on CoPilot
Work-First Or People-First?
Introduction of Legal Data Intelligence

Cindy Heiner, Chief Information Security Officer at Aiden Technologies, brings more than two decades of security leadership to this candid conversation about career pivots, people-first leadership, and the evolving role of AI in security operations. What began as a near-exit from IT (she was seriously considering opening a coffee shop and bookstore in rural Oklahoma) turned into a defining career in cybersecurity after a colleague recruited her to build one of the earliest application security teams in 2003.
 
In this episode, Cindy shares how CliftonStrengths coaching helped her grow as both a leader and an introvert navigating a male-dominated field, why building the right team matters more than filling roles, and how she approaches AI and automation in security with enthusiasm balanced by a firm belief in human oversight. She also speaks directly to women considering a career in security, challenging the gatekeeping mindset and encouraging candidates not to let job descriptions scare them off.

Branding & Storytelling for Marketing Internal Tools examined how law firms can borrow from traditional marketing and storytelling techniques to drive internal adoption of legal technology. Rather than launching tools and hoping attorneys find them, this session explored creative, human-centered ways to demonstrate how tech actually supports day-to-day legal work. Through real-world examples and practical ideas, it reframed internal tech promotion as a narrative challenge—connecting the right tools to the right moments in an attorney's workflow, and making innovation feel relevant, useful, and worth engaging with.
Moderator:@Mallory Arents - Innovation Training Specialist, Greenberg Traurig
Speaker:@Vishal Agnihotri - Managing Director, Innovation and Knowledge, Alston & Bird
Recorded on 05-26-2026.

In this episode, we break down how law firms can move from recognizing the need for AI governance to putting it into practice. The speakers explored the unique position firms hold as both AI adopters and client advisors, along with the real-world challenges of balancing innovation, risk, and resources.
Moderator:@Madeleine La Cour - Director, Risk and Compliance Operations, Baker Botts L.L.P.  
Speakers:@David Arlington - Technology Innovation and Practice Solutions Department Lead, Baker Botts L.L.P.@Kevin Clark - Sr. Director of Compliance & Governance, Dickinson Wright PLLC
Recorded on 05-21-2026.

Executive burnout doesn’t always look like collapse—it often wears a polished exterior. In this episode, we explore the hidden toll of leadership done wrong and what it takes to reset before your impact starts to suffer.
- How does burnout show up in the C-suite? Think defensiveness, disengagement, or quiet stagnation.
- What are the early warning signs—and how can you catch them before they catch you?
- What’s the first thing you’d cut from your calendar to reclaim energy and clarity?
- And how do you rebuild focus without losing influence or momentum?
This episode builds tension with intention, inviting leaders to pause, reflect, and recalibrate. Because thriving isn’t just about performance—it’s about sustainability.

Join ILTA CEO, Joy Heath Rush, and ILTA Board Secretary, Christina Griffin, for the second 2026 ILTA Update to stay in the know on surveys, opportunities, and more!