ILTA Voices

Risks in the Use of ChatGPT

In this podcast interview, the speaker will highlight in-depth what are the risks in the use of ChatGPT for corporations.  
Questions the moderator will ask the speaker:
-We are hearing a lot about Generative AI and AI assistants like ChatGPT. Is this another hype as Blockchain and Metaverse?-If it is something that will stay. What is the probable impact on the legal world?-A lot of people and companies are concerned about data privacy. What is true and what is false in this theme?-How do we use that? I see that some lawyers in the US had issues using that in the wrong way.-How do we get updated about this technology?
Moderator:@Marcelo Cardoso - Legal Ops Supervisor, Mercado Livre
Speaker:@Leonardo Toco - Founder and CEO at GPTLAW - a LegalTech focused on GenAI 
Recorded on 10-12-2023

Unlocking the Power of LinkedIn for Legal Professionals

For many, the past few years since the pandemic brought lots of continual change in the legal marketplace.  In order to stay relevant with like-minded individuals and keep up with emerging trends in industry, many paid more attention and time to social media to stay connected.One social media platform which has remained very popular within Legal and other key industries is LinkedIn.  LinkedIn is a very effective professional development tool if utilized correctly and one that can help people achieve and/or grow their leadership skills.In this session, we will obtain important tips and tricks for unlocking the true potential of LinkedIn for legal professionals. Specifically, we will focus on how you can best share your own unique perspectives into the open for awareness, create a compelling profile, how you can easily identify networking and career opportunities and what you need to do to become a recognized 'thought leader' in the field and more.
 
Questions the moderator asked the speaker:
-What are 2-3 top tips for creating a compelling profile on LinkedIn?  Any unique aspects to consider for legal
-Establishing yourself as a “thought leader” can feel daunting.  What approaches do you recommend to someone wanting to leverage LinkedIn to enhance their persona as a thought leader?  Any unique aspects to consider for legal?
-What advice do you have for a “newbie” wanting to start engaging or posting more regularly on LinkedIn?  Any unique aspects to consider for legal?
-What are some proven strategies for successful networking on LinkedIn?  What are the no-no’s to avoid in LinkedIn networking?  Any unique aspects to consider for legal?Moderator:@Brendan Miller - Legal Innovation Consultant Speaker:@Stefanie Marrone - Fractional Marketing Director/Social Media, Marketing and Business Development Strategist, Stefanie Marrone Consulting/The Social Media Butterfly 
 
Recorded on 10-5-2023

Stop the Robots! Has GenAI Eliminated the Need for Document Automation Tools?

The legal industry is ripe for automation. Growing developments in generative artificial intelligence (GenAI) have made it easier for firms to generate certain content on-demand. However, has GenAI eliminated the need for traditional document automation tools?
 Questions the moderator will ask the speakers:
-With so much hype around Generative AI, how do you continue to make a case for traditional document automation? -What are the benefits of vetted, custom templates versus what GenAI can currently pull together?-What’s the criteria for a document that is ripe for document automation?-Let’s talk about adoption and change management. How can professionals overcome resistance to document automation as an effective strategy?-How can firms measures the ROI of document automation? -Any tips or tricks for getting started or ensuring a document automation project is successful?
Moderator:@Jennifer Mendez - Director of Knowledge Management Innovation, Fisher Phillips
Speakers:@Matthew Basile - Special Counsel at Kelley Drye & Warren LLP and Co-founder of Naya Software@Catherine Bamford - CEO of BamLegal
Recorded on 09-25-2023

Fall 2023: Hopscast

The final, and last for 2023, Hopscast host and originator, Beth Anne Stuebe, sits down with Sean McGinty, for one more Hop, one more cast. 
With a wide-ranging conversation, this episode covers ILTACON 2023, GenAI, a legal tech road map, and much more. 
Sit back, grab a Hop, and enjoy!

ILTA CEO Podcast: Fall issue, Peer to Peer

Join us for another episode of the ILTA CEO podcast series. For the Fall issue of Peer to Peer, we sit down with ILTA CEO Joy Heath Rush and discuss ILTACON, what's new, innovative, and happening at ILTA! 

Doing the Right IT Projects… Then Doing IT Projects Right

“Doing the Right IT Projects” sounds simple.  It should be how you to start your project lifecycle and quality methodology: Setting criteria for how IT projects are selected, prioritized and planned, and how the appropriate level of project management, quality assurance and resources are assigned. 
There are buckets/workstreams for large/complex IT projects and for simple projects that need only project and testing checklists.  Once the right projects are in the queue, then you move on to “Doing IT Projects Right”, the initiation, planning, execution, monitoring, transition to operate and maintain, and of course, adoption.
 IT is then supporting business service demands and strategic goals across all IT projects in the organization. This podcast session provides a takeaway in the form of a framework for anyone who is responsible for how technologies are implemented or has to manage IT projects, or really manage any projects in a legal organization.
Moderator:@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter
Speakers:@TJ Johnson - AVP, Legal Sector Strategist · Qualitest@Parita Kanevskiy - Leader of Project Management Office (PMO), Eversheds Sutherland 
Recorded on 08-17-2023

Risk Management: Data Analytics & Intelligence ＞ AI Adoption

How are firms adopting Artificial Intelligence in the Risk Management space? Given the fast-paced and highly publicized technology trends involving AI, what are the biggest challenges organizations face today with adopting AI technologies and in particular maintaining security and compliance around client, firm, and personnel data.Questions the moderator will ask the speakers:
Where do AI capabilities exist in the Risk Space? Reporting, Terms of Engagement, Conflicts Searching, Data Analytics, Records, etc.
Data captured at client/matter inception is used throughout an organization, would you tell me what key factors join teams together and how organizations maintain consistency especially with AI “running in the background”?
How do firms control the information and the learning?
How or when does an organization begin to trust its AI?
What are the fears/blocks an organization will address prior to deciding to implement AI technology?
As the industry patterns dictate and pressure increases, how can organizations assess security concerns in a timely and thorough manner?
How do an organizations’ client(s) fit into the mix? If an organization’s client(s) oppose the use of AI technologies with their data, how does the firm comply?
What are the specific steps an organization can take to ensure a successful adoption of AI technologies?Confirmed Moderator:
Elizabeth Suehr, Director of Legal Risk Systems and Strategy, Jenner & Block Confirmed Speakers:-Aaron Rangel, Director of Product Management, iManage
-Bennett Borden, Partner, DLA Piper
Recorded on 08-16-2023

AI for Data Management (and How it Can Help Cull the Data for eDiscovery) – and Understanding AI Models

Given the complex nature of AI and the fact that these models are not transparent, the speaker shared best tips on what do you need to know about your AI model, who built it and what is it based on?
Questions the moderator asked the speaker:1) What is and what is not AI?2) What are AI models?3) If you are using a pre-generated AI model what are some questions to ask:
- what is it based on?- do you know how the model was trained?- is there any data in the model that may cause the model to provide you with unexpected results?
etc4) How can AI help with managing your data?
IE: it can be a tool to help move redundant copies of docs from your data universe; it can summarize info in a document and know where to ‘file’ it or categorize it (info gov idea here)5) Is generative AI useful in a legal document review setting? Discuss6) Is this technology going to be similar to how blockchain never really caught on in legal?7) Can natural language processing help uncover information in your data set that would be missed by pure keyword searches?  (which some lawyers believe is the gold standard of search)8) What about emotional intelligence / sentiment analysis?
Moderator:
@Monique Sever - Litigation Support and eDiscovery Supervisor, Harper Grey LLP
Speaker:
@Jay Leib - Chief Strategy & Innovation Officer, Reveal Brainspace
Recorded on 08-10-2023
#LitigationSupportoreDiscovery#PracticeManagementandPracticeSupport#FutureandEmergingTechnologies

Will Artificial Intelligence Take Our Legal Jobs?

Questions the moderator will ask the speaker:
 
-With the audience of this podcast being attorneys and other legal professionals, we have to start with the obvious question, do you see AI taking their jobs?
-How do you see AI's role in the legal industry evolving in the future?
-When you think of data privacy, security, governance, and compliance, what do you think of related to risk associated to leveraging AI in the practice of law? Both as a tool for legal professionals and for laymen that might use a tool like DoNotPay. 
-In your experience, how have you seen AI change and develop over the past years to address different challenges and needs in the legal industry?
-What advice would you give legal professionals when it comes to AI in their role?Moderator:@Joshua Moore - Lead Solutions Expert, NetDocuments Speaker:@Zachary Warren - Manager, Enterprise Content - Technology and Innovation, Thompson Reuters Institute Recorded on 07-25-2023

Revolutionizing Document Intake and Processing at Law Firms with AI-Powered Solutions

In this session, the speaker delved into the transformative power of AI technology in the legal industry. They explored the game-changing solutions that are revolutionizing document intake and processing at law firms, replacing the traditional manual, labor-intensive, and error-prone methods. In addition, they uncovered how AI-powered solutions are unifying document input sources, streamlining categorization and classification, identifying time-sensitive and urgent documents, and seamlessly integrating them into downstream case management systems. They also shared compelling real-world examples that demonstrate the remarkable efficiency gains that firms can achieve through the adoption of this technology. Listeners will discover how these AI solutions are reshaping the way law firms operate, saving valuable time, reducing costs, and optimizing the allocation of staff resources.Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE GroupSpeaker:@Vivek Rao - CEO, Foundation AIRecorded on 07-20-2023

5 Tips for Recognizing, Planning for and Handling Moments of Friction for Learners

Identifying "Moments of Friction" -- workers' pain points with technology, processes and adoption is critical. In this session, the speaker discussed how to identify whether a MOF is a result of technology or psychology; highlight pain points; adoption; needs analysis; dig into the why and learning how to get to the root/core of the issue and user frustration.
Questions the moderator will ask the speaker: -Why don’t you tell us a bit about the framework you like to use when thinking about the needs around training, and how those give way to the moments of friction that arise?-This question is why I refer to change management as equal parts comms and therapy: how can we make sure users feel as though their needs were taken into account?-We’re all aware that most people don’t exactly love change. What are some ways to tell whether workers’ friction with new tech or processes is due to that, or if there’s something bigger at play?-I think most people overlook frequent and useful communication as a tool to help along adoption: what are some ways you’ve best decreased friction in the past?-Final (tricky) question: what do you do when people bring you in after things have already gone off the rails?
Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE Group
Speaker:@Carolyn Humpherys - Learning & Change Management Consultant, Traveling Coaches
Recorded on 07-19-2023