What are the qualitative and quantitative measurements of KM that demonstrate the value of KM to senior leadership or others across the firm. Whether you are starting from scratch or have an established method of collecting and conveying metrics, this podcast will explore the different ways to achieve this.
@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson
@Holly Hanna, KM Firm Solutions Manager, Perkins Coie
Recorded on 10-28-2020
In this micro-learning podcast, we will briefly highlight benchmarking, competitive intelligence, what tools do you use and how do you compare yourself to others?
@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP
@Kevin Bielawski, Director of Legal Operations, Husch Blackwell LLP
Recorded on 10-22-2020
In this micro learning podcast, we will discuss what knowledge management and marketing will look like as we emerge from this pandemic in the office of the future and how to best continue to position these areas in need.
@Caroline Sweeney, Director of Knowledge Management & Innovation, Dorsey & Whitney LLP
Gillian Brennan, Director, Client Relations, Dorsey & Whitney LLP
@Catherine Monte, Chief Knowledge Officer, Fox Rothschild LLP
Recorded on 10-15-2020
In this podcast session, we will discuss ways to maximize ROI of an e-billing system, tool support, and highlight why a unified process allows you to better track spending.
@Will Pett, Senior Business Analyst, Fidelity Investments
@Donald Knight, Director of Legal and Tax Operations, Crown Castle
Recorded on 10-12-2020