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The Rise of Legal Operations in Law Firms

There is current trend towards legal ops in law firms, but not all is equal. It is quite common to see difference in titles, department names and even what is being covered.How are legal operations shaping up in the law firm space and how will these departments help to meet the evolving market demands?Specific interview questions Tracey asked Chris:1. If a firm is looking to start a legal operations department, what are the key components?2. How does having a legal operations team increase efficiency? How does legal operations improve value for the client?3. Are there any tools your recommend to improve performance?4. What are the latest trends in legal operations? What departments are new?5. What are the biggest obstacles in growing the legal operations team?6. How do you justify additional headcount on the legal operations side?
Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLP 
Speaker: @Christopher Emerson - Chief Legal Operations and Innovations, Quarles & BradyRecorded on 04-08-2022

How to Become a Great Mentor in a Remote Working Environment: Mentor/Mentee Edition

In the second part of this podcast series, the speakers will talk about successful strategies to mentor young or new colleagues in the legal IT space when being remote. In addition, we will learn what is a great mentor, how do you find a mentor, how does it change working remotely and why is mentoring so important?Moderator:@Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health
 
Speakers:@Joy Murao - Founder and CEO, Practice Aligned Resources (Mentor)@Candi Smith, CEDS -  Sr. Legal Technology & eDiscovery Specialist, Jabil Corporation (Mentee)
Recorded on 01-26-2022

Sentiment Analysis - How Are You Using It?

Sentiment analysis is becoming more and more standard for eDiscovery review. In this podcast session, the speaker will give some real life examples of how this AI technology has helped in litigations and investigations.Questions Andrea will ask Paul:1. What is sentiment analysis?2. How could this help an organization?3. Can you give 3 examples of possible workflows on how to use it?
 
Moderator: @Andrea Shirey - IT Consultant, Bayer Corporation Legal Department 
​Speaker:​Paul Park - Senior Product Manager AI, Relativity
 
Recorded on 12-17-2021

How to Best Protect Yourself Against Rising Phishing and Smishing Tactics

In this brief podcast, we hope to bring continued awareness to current cybersecurity vulnerabilities and how cybercriminals are evolving to target individuals/businesses using legitimate-looking emails and social media messages.Moderator: @Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health​Speaker:​Marissa McDermid - Program Manager, Security Awareness, ResilienceRecorded on 10-28-2021
 
 

Bridging the Divide: What to Do When Joining a Legal Department as a Young Professional: Part 2

Joining a corporate or government legal department as a young professional can be quite intimidating. As a rule, these organizations tend to skew older since they often hire lawyers who have already worked in law firms for an extended period of time.In this podcast, learn about effective methods of bridging this potential gap with your new colleagues and receive tips and suggestions.Moderator:@Will Pett - Senior Business Analyst, Fidelity Investments
Speaker:@John Crawshaw - Business Analytics Manager, PNC
 
Recorded on 10-15-2021

Session 301 - The Study Case #2: Use of Artificial Intelligence to Optimize the Lawyers Work (Human + Machine)

***Please note this podcast is in Spanish!
In this third part of the series, the idea is that the speaker talks about the benefits of using Artificial Intelligence to optimize the work of the lawyers in generating the first draft of any legal document that they have to create. *** Please know the podcast is in Spanish only. Moderator:@Rodolfo Christophersen -Sr. Manager, Head of Legal Operations, Mercado LibreSpeakers:Nicolas Vilela - Co-Founder & CEO, ZTZ TechPablo Balancini - CEO, LegalHub
Recorded on 07-26-2021​

Apps for Career Development

In this podcast, the speaker will offer suggestions of places or apps to increase your overall skills, discuss how to access them and if there are any costs involved. An example would include LinkedIn learning.Moderator:@Josh Lazar, Chief Information Officer, 18th Judicial Circuit, FloridaSpeaker:​@Sean McGinty, Learning Product Engineer, Simplify Compliance
 
Recorded on 05-04-2021​

Talking to Lawyers Series: Collections - Part 3

Join us in learning the perspectives of three eDiscovery practitioners on two common scenarios that lawyers may encounter. In this podcast, we will address production and data exchange.
All opinions or personal views expressed are their own and not those of their organizations. As the title mentions, this will be a series of podcasts highlighting practical considerations when talking to your lawyers about data. We encourage you to follow the series and provide feedback in the evaluation link below!Moderator: @Charles Neal - Litigation Support/eDiscovery Manager, Keating Muething & Klekamp PLLPodcast Speakers:@Jennifer Bernstein - Vice President, Assistant General Counsel, ‎JPMorgan Chase & Co.@Kate Collum- VP - US Operations Manager, JPMorgan Chase & Co.@Cameron Herzog - Director of IT, Brownstein Rask LLP Recorded on 04-14-2021

Talking to Lawyers Series: Collections – Part 2 Follow

 
Join us in learning the perspectives of two eDiscovery practitioners on two common scenarios that lawyers may encounter. In this podcast, we will address volume and cost (processing and review). All opinions or personal views expressed are their own and not those of their organizations.As the title mentions, this will be a series of podcasts highlighting practical considerations when talking to your lawyers about data. We encourage you to follow the series and provide feedback in the evaluation link below!Podcast Moderator@Charles Neal - Litigation Support/eDiscovery Manager, Keating Muething & Klekamp PLLPodcast Guests@Jennifer Bernstein - Vice President, Assistant General Counsel, ‎JPMorgan Chase & Co.@Kate Collum - VP - US Operations Manager, JPMorgan Chase & Co.Recorded on 2-25-2021
 

How to Win Friends With E-Billing

In this podcast session, we will discuss ways to maximize ROI of an e-billing system, tool support, and highlight why a unified process allows you to better track spending.Moderator:@Will Pett, Senior Business Analyst, Fidelity Investments
Speaker:@Donald Knight, Director of Legal and Tax Operations, Crown CastleRecorded on 10-12-2020

Tips in How to Help Attorney's Excel with MS Teams from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, ​Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020