ILTA Voices
Episodes
Tuesday Nov 02, 2021
Enterprise IT Support at Home
Tuesday Nov 02, 2021
Tuesday Nov 02, 2021
In this podcast session, the speakers will discuss changes, challenges, and approaches to supporting enterprise users at their homes.Helpful timeframe of questions asked/responses in the respective podcast: (00.39 - 2:37) "What are the Challenges of Supporting Enterprise Users Remotely?"(2:38 - 4:38) "Did everyone use Citrix and apply to everyone?"(4:40 - 6:18) "Talk about the scope of working remotely."(6:22 - 9:23) "Tell us what tools have you used to support the enterprise users at home when working remotely?" (9:23 - 10:38) "How about support on mobile devices and other devices like speed test, do either of you use these tools?"(10:39 - 13:24) "How do you support practices changed from moving from a enterprise office to home."(13:25-15:36) "What new knowledge or certifications have helped you cope with the changing environment?"(15:37 - 16:29) "What challenges remain?"(16:30 - 19:07) "What challenges remain on hardware?"(19:07 - 20:06) "Do either of you support remote printing?"(20:07 - 21:32) "Does time of day make a difference?"Moderator:
@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter
Speakers:@David Michel - Chief Information Officer - Becker & Poliakoff, PA@Frank Ziller - CIO, Frontline Managed Services
Recorded on 11-2-2021
Tuesday Jul 14, 2020
Tips in How to Help Attorney's Excel with MS Teams from Working from Home
Tuesday Jul 14, 2020
Tuesday Jul 14, 2020
Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020
Tuesday Jul 14, 2020
Tips in How to Help Attorney's Excel With Zoom from Working from Home
Tuesday Jul 14, 2020
Tuesday Jul 14, 2020
Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Zoom. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator:@Josh Lazar, Chief Information Officer. 18th Judicial Court, Florida Speaker:@Lucas Schnoebelen, Learning & Development Manager, Shook, Hardy & Bacon L.L.P Recorded on 7-14-2020
Thursday Jul 02, 2020
Managing People and Maintaining Morale at the Firm
Thursday Jul 02, 2020
Thursday Jul 02, 2020
Please enjoy listening to this podcast session where we will discuss how to manage people while maintaining morale at the firm during the pandemic.Moderator: @Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie LLPSpeaker:@Ed Empamano, Director of Customer Experience, Perkins Coie LLPRecorded on 07-01-2020
Thursday Nov 07, 2019
Why are We Still Talking About 2-Factor? Do It! - RSA
Thursday Nov 07, 2019
Thursday Nov 07, 2019
Gone are the days of only using Multi Factor Authentication for remote access. As security threats become more prevalent today, how does one balance access security without impacting user experience? Join our moderator Jack Recinto and representatives from Okta, Microsoft and RSA in a series of short podcasts regarding concerns around using Multi Factor Authentication (MFA). In each podcast, Jack poses questions as to the hows, whys and when of implementing MFA to each of our represented vendors and then discusses the future of this technology.Moderator:@Jack Recinto - Senior Software Developer, Vedder Price PCSpeakers:@Marc Miller - Sales Engineer, Okta@Patrick Wirtz - Modern Workplace Specialist, Microsoft CorporationJamie Pryer - RSA Global Services Product Lead (SPL), RSA Identity SecurID SuiteDoug Howard - Vice PResident, Global Services for RSA
Monday Mar 20, 2017
Learning Management System Deep Dive Series - Reporting
Monday Mar 20, 2017
Monday Mar 20, 2017
Reporting is one of the most important and sometimes frustrating features of a LMS. Because firms have different needs, it can sometimes be difficult to get exactly what you need. Even with the data in hand, it may require skilled Excel manipulation. In this podcast, your ILTA panelists share great ideas and insights on how they are using reporting and getting at the data they need. We even touch on connecting the dots between your LMS data and actual performance data.
Moderator:Michelle Spencer's skills reside at the intersection of people, processes, technology and learning. She can translate technology for non-technical people and manage projects by getting groups connected and communicating, enabling them to work effectively towards their end goal. Michelle is adept at managing learning and IT projects from both the technical and human perspectives. She uses her knowledge -- gained from three decades spent on both legal and IT project teams -- to help your team.
Speakers:Sean McGinty is the Senior Learning and Development Engineer at Carlton Fields, where his focus is on instructional design, audio/video production, LMS management and instructor lead training. He has worked in legal for over nine years and has over 20 years of experience in learning and development, spanning multiple industry groups. Sean holds several certifications in instructional systems design and learning and development software packages.
Claire Morris is an IT Training Manager for a leading international law firm. An accomplished professional with over 15 years of legal technology experience, she is passionate about developing the technical skills of all staff members. Claire creates new and innovative learning programs to deliver essential skills and make the best use of firm technology. She understands the unique culture of a law firm and that providing a full variety of learning methods is key to creating an environment where all can learn.
Lida Pinkham has over 20 years of experience leading technology learning in industries including higher education, libraries, banking and law firms. Since joining Ice Miller in 2014, she has led the technology training team to expand technology learning to a variety of formats, partnered with HR to develop a learning and assessment program for secretaries, and increased usage of learning materials and the LMS by over 200 percent, developing a culture where all are empowered to learn and develop. A Microsoft Office Certified Specialist with a Master of Education, Lida is involved in the Association for Talent Development, organizes a monthly legal technology trainer lunch and is a member of the Midwest Legal Technology Trainers steering committee.
Recorded on 2-27-17