ILTA Voices
Episodes
Monday Mar 11, 2024
#0007: (CCT) Data Debt
Monday Mar 11, 2024
Monday Mar 11, 2024
We all know about technical debt, but data debt is its more nefarious and more challenging sibling. How do you break down the data silos in you firm to create a holistic view of your information? Moderator:@Bill Bice - CEO, nQ Zebraworks Speaker: @Keli Whitnell - Director of Firm Intelligence, Troutman Pepper
Recorded on 3-11-2024.
Friday Feb 23, 2024
Friday Feb 23, 2024
In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience? Moderator:@Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP
Speakers:@Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP @Donald Knight - Director of Legal and Tax Operations, Crown Castle
Recorded on 02-23-2024.
Monday Dec 18, 2023
Sitting in the Hot Seat: Extreme Ligitation Support
Monday Dec 18, 2023
Monday Dec 18, 2023
Trial Support is often not just for trials. It comprises of arbitrations, mediations, business development proposals, hearings on dispositive motions and/or an in-depth presentation to name a few.In this podcast panel interview, the panelists discussed the various types of presentations, tools, considerations, setup and tips and trick they use when sitting on the "hot seat."
Questions that Jill asked the panelists:
1. How did you get here (brief background of lit experience that led to wanting to be ‘in the hot seat’)?
2. How do you ‘market’ your skillset within the firm?
3. What are the presentation types/tools most used by you/your firm?
4. What are the most important considerations when determining which presentation type will be the best choice for the forum?
5. What to do when technology fails?
6. What are some tips and tricks you’ve learned through your years sitting in the hot seat?Moderator:
@Jill Okerlund Pigeon- Legal Process Coordinator, Robinson BradshawPanelists:
@Timothy Piganelli - CEO, The Piganelli Consulting Group, Inc.@Stephanie Mills - Manager, Discovery Services, Cassels Brock & Blackwell LLP
@David Gomez - Practice Support Project Manager, Robinson BradshawRecorded 12-18-2023
Tuesday Oct 24, 2023
Law and Order: The Importance of Practice Management in a Law Firm Startup
Tuesday Oct 24, 2023
Tuesday Oct 24, 2023
We often think of Practice Management in the context of managing a large legal practice. But how does it actually apply to a startup? What principles apply to the first days and years of a firm with just a few partners? Where do they start? And/or what do they wish they would have paid attention to first if things didn't go smoothly?
Questions the moderator will ask the speaker:-Tell us a little about you and your firm.-What made you decide to leave your prior job and when did you know it was time to break out on your own?-What resources did you take for granted at your prior firm? -What has been the most eye-opening part of the transition from practicing attorney to manager of your own firm? -What technology are you using for case management software? -How are you structuring the firm to meet your management needs and how is that integrating?-What advice would you give someone contemplating making the same change?
Moderator:@Kristin Rhodes - Senior Practice Manager, Paul Hastings LLP
Speaker:@Philip Andonian - Member, CalebAndonian PLLC
Recorded on 10-24-2023.
Thursday Jul 20, 2023
Thursday Jul 20, 2023
In this session, the speaker delved into the transformative power of AI technology in the legal industry. They explored the game-changing solutions that are revolutionizing document intake and processing at law firms, replacing the traditional manual, labor-intensive, and error-prone methods. In addition, they uncovered how AI-powered solutions are unifying document input sources, streamlining categorization and classification, identifying time-sensitive and urgent documents, and seamlessly integrating them into downstream case management systems. They also shared compelling real-world examples that demonstrate the remarkable efficiency gains that firms can achieve through the adoption of this technology. Listeners will discover how these AI solutions are reshaping the way law firms operate, saving valuable time, reducing costs, and optimizing the allocation of staff resources.Moderator:@Harriet Joubert-Vaklyes - Senior Project Manager - Legal Operations, CBRE GroupSpeaker:@Vivek Rao - CEO, Foundation AIRecorded on 07-20-2023
Thursday Jun 29, 2023
Why Them? How Corporate Legal Departments Choose Law Firms
Thursday Jun 29, 2023
Thursday Jun 29, 2023
This session explored the ever-evolving factors which influence how corporate legal departments evaluate and select law firms, including a spotlight on how mature departments engage in the process. Specific factors covered will include the performance, spend, and DEI metrics used by data-driven departments, as well as a focus on the growing adoption of advanced tools to facilitate the firm selection process.
Questions the moderator asked the speaker:
Given current concerns over the broader economy, what impact is that having on how law departments select outside counsel? Are they spending less? Choosing different firms? How are the behaviors changing?
What factors are driving the buying decision of which law firms these clients want to use?
Have we seen any noticeable changes in these decision drivers as the economy has shifted?
What has been the biggest surprise to you in terms of how law firm favorability has changed?
Moderator:@Carolyn Robinson - eDiscovery Coordinator for the Americas - Office of the Regional General Counsel for Robert Bosch, LLC
Speaker:@William Josten - Senior Manager, Enterprise Legal Market Content, Thomson Reuters Institute
Recorded on 06-29-2023
Wednesday Feb 01, 2023
Becoming a Testifying Expert
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Learn about what it takes to become a testifying eDiscovery expert in your field of expertise from these testifying witnesses. The panel covers their own backgrounds, what certifications they have obtained, what education they acquired, and the steps that they took in order to become a testifying expert.
Moderator:@Lauren Doucette - Senior Practice Technology & eDiscovery Project Manager, Sheppard Mullin Richter & Hampton LLP
Panelists: @Chris Haley - Director of Legal Technology, Troutman Pepper/eMerge@Kevin Cohen - Principal, Data Triage @Kelly Twigger - Principal, ESI Attorneys LLC
Recorded on 01-26-2023
Thursday Jan 05, 2023
Avoiding Burnout for Lit Support Professionals
Thursday Jan 05, 2023
Thursday Jan 05, 2023
In this podcast, we will address which practices and boundaries you should enforce and know how to manage pressured environments.
Questions to Tanya will ask Martin:· Is burnout a problem for litigation support professionals, and does it affect us disproportionately?· Can litigation support professionals effectively manage their workload to avoid burnout?· What are tips for working in high pressure environments?· How can we support ourselves and our colleagues?· What kind of support is out there for people who need it?
Moderator:@Tanya Pereira - Business Transformation Specialist, Cassels Brock & Blackwell LLP
Speaker:@Martin Nikel - Associate Managing Director, Cyber Risk, Kroll
Recorded on 01-05-2023
Friday Dec 16, 2022
Budget: Lessons Learned
Friday Dec 16, 2022
Friday Dec 16, 2022
In this podcast interview, the speaker will provide tips in how to achieve excellence in budget creation, defense and control, especially for the Legal area.Questions Marcelo will ask the speaker:
What are the challenges of preparing a Budget in a legal area where we know that calculations, metrics, statistics and other data models are not part of the lawyer's daily life?
We know that communication not only in topics such as the Budget but in many others, in fact in all topics is something that must be encouraged and reinforced, drawing on this topic, how important internal and external communication is for the creation of a Budget effective?
Thinking about accuracy, is there any budget model that you think is more assertive, how do you know which is the best Budget model (opening) for my company?
So once all the assumptions have been aligned with the team, the teams in turn are safe for the defense, can you give us some tips for sustaining the numbers against the approval area? We know this is the hardest part, especially when you need more money compared to growing your business.
How can we know if we are asking enough, when we can know if we need to ask for more?
A point that I always see in the definition of Budget in several companies from the most diverse branches is the famous one: fat, that is, calculating the correct amount but leaving an extra amount for unplanned expenses, what do you think of this approach?
Leave an extra Budget or not?
What is the role of the Legal Ops team in the composition of the Legal Budget? I'll try to make myself clearer, we know that some areas tend to work in silos, that is like a black box, how do you think the Legal Ops team can help?
Moderator:@Marcelo Cardoso - Supervisor of Data Analytics, Mercado LivreSpeaker:Guillermo Calvo - Legal Ops Regional Supervisor, Mercado Livre
Recorded on 12-16-2022
Thursday Nov 03, 2022
The Hybrid Lit Support Model
Thursday Nov 03, 2022
Thursday Nov 03, 2022
This podcast panel is a follow-up to the successful ILTACON session “Three Approaches to Workplace Flexibility” but with a more litigation support focus. Each panelist discussed the challenges they have experienced with hybrid work and how they have overcome them.Questions Tanya asked the speakers:
What are the pros/cons/challenges of a lit support team?
What are some tips you have for a successful hybrid team, particularly when it comes to managing lawyer expectations who may be in the office?
What metrics are you using to determine success? Do they differ at all from in the office?
As we are seeing more in in-person events, how are you determining team engagement and the future of team engagement?
Moderator: @Tanya Pereira - Discovery Services and Litigation Support Coordinator, Cassels Brock & Blackwell LLPPanelists:@Gretel Best - Law Clerk, Manager of Litigation Support & eDiscovery, Gowling WLG@Levi Percy - Project Manager, Shook, Hardy & Bacon L.L.P.
Recorded on 11/3/2022
Friday Sep 30, 2022
Leading Your Firms Through Today’s Legal Technology Challenges
Friday Sep 30, 2022
Friday Sep 30, 2022
Technology is vital to the practice of law in any modern law firm, but it can also be challenging to implement and keep updated. In this podcast, we’ll explore some of the greatest challenges to the modern law firm, explore why technology is so vital for the continued success of firms, and explore how they’re coping with technology challenges today. Listen for tips to lead your law firm through today’s legal technology challenges!Question John asked Jeff:1. What do you see as the greatest technology challenges facing law firms today?2. Why is technology so important to law firms and are they overall keeping up with technology or falling behind the curve?3. How can they improve?4. What are three key components to successfully navigating today’s legal technology challenges5. Are there non-technology challenges for technology impacting firms today, and can you give us some examples (e.g., senior management support, culture change, adoption, etc.) of the impact these challenges may be having?Moderator:@John Graves - Training Support Specialist, Winstead PC
Speaker:@Jeffrey Brandt - Chief Information Officer, Jackson Kelly PLLC
Recorded on 09-30-2022