Legal Operations

Testing External Facing Systems Against Known Vulnerabilities

While law firms continue to push applications to the cloud, there are still a whole host of systems currently on-premise. With limited resources and staff, how can a firm ensure their on-premise applications are safe? In this podcast, experts will discuss the resources available to firms to ensure their external facing systems are secure, some common misconfigurations that can be easily corrected, and provide some best practices for continuous threat monitoring.Moderator:@David Whale, Information Security Manager, Fasken Martineau Dumoulin LLP
Speakers:Brian Carey, Manager, Consulting Services, Rapid7Jon David, Manager, Proactive Services, Mandiant Services
Recorded on 1-22-2021

Litigation Support/eDiscovery Considerations During Mergers

Please enjoy this podcast that will discuss key litigation support/eDiscovery considerations during mergers.
Specifically, the podcast will cover the following key considerations:Business continuity for electronic discovery to support firm/corporation needs
Technology and software
Data and documentation integration
Staff and roles
Normalization of operating procedures
The Soft Skills (this will be an underlying theme across the 5 topics above)
Speakers:@Richard Brooman - Litigation Support Senior Manager, Saul Ewing Arnstein & Lehr LLP@Steven Heitz - Litigation Technology Manager, Troutman Pepper eMerge LLCRecorded on 1/14/2021

What Does a MarTech Stack Look Like in Legal?

In this podcast, we will discuss how to build out a workable Martech stack within your firm from regional to global firms.Moderator:@Rachel Shields Williams, ​Senior Manager Experience Manager, Sidley Austin LLP
Speaker:@Jacqueline Madarang, Associate Director of Marketing Technology & Operations, Blank Rome LLPRecorded on 11-5-2020

How to Measure and Demonstrate the Value of KM

What are the qualitative and quantitative measurements of KM that demonstrate the value of KM to senior leadership or others across the firm. Whether you are starting from scratch or have an established method of collecting and conveying metrics, this podcast will explore the different ways to achieve this.Moderator:@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson 
Speaker:@Holly Hanna, KM Firm Solutions Manager, Perkins Coie 
Recorded on 10-28-2020

Do You Know How Good You Are?

In this micro-learning podcast, we will briefly highlight benchmarking, competitive intelligence, what tools do you use and how do you compare yourself to others?Moderator:@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP
Speaker:
@Kevin Bielawski, Director of Legal Operations, Husch Blackwell LLPRecorded on 10-22-2020

How to Win Friends With E-Billing

In this podcast session, we will discuss ways to maximize ROI of an e-billing system, tool support, and highlight why a unified process allows you to better track spending.Moderator:@Will Pett, Senior Business Analyst, Fidelity Investments
Speaker:@Donald Knight, Director of Legal and Tax Operations, Crown CastleRecorded on 10-12-2020

Fostering Innovation the Right Way

When there is a new innovative idea, you want to champion it and deliver on it as fast as possible, but in a responsible way. In this podcast, we will discuss what are some best practices for keeping stakeholders engaged while meeting firm governance standards and security requirements.
Questions from Dan to Nikki: -What methods do you use to solicit ideas? -How do you vet a pie in the sky idea vs. something practical, especially when it may be something deep in the weeds of a legal practice? (Relatedly, how do determine if an innovative idea is one attorney’s dream but not universal?)-When do different stakeholder groups get involved in the project? Are ideas vetted through risk, information governance, finance, etc. before they are PoC’d?-How do you productize your innovative projects?Moderator:@Daniel Pratt, IT Business Relationships Manager, Holland & Knight LLP
Speaker:@Nicola Shaver, Managing Director, Innovation and Knowledge, Paul Hastings LLP 
Recorded on 9-29-2020

Rapidly Dealing With Getting Staff Familiar with Various Platforms

In this micro learning podcast, we will discuss how to best get staff up to speed while working remotely with various platforms to ensure success.Moderator:@Marlene Gebauer, ​Director of Knowledge Solutions, Greenberg TraurigSpeaker:@Andre Davison, MSLIS, Research Technology Manager, BLANKROME
Recorded on 7-15-2020

Tips in How to Help Attorney's Excel with MS Teams from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, ​Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020

Tips in How to Help Attorney's Excel With Zoom from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Zoom. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator:@Josh Lazar, Chief Information Officer. 18th Judicial Court, Florida Speaker:@Lucas Schnoebelen, Learning & Development Manager, Shook, Hardy & Bacon L.L.P ​​​​Recorded on 7-14-2020

Operations 101

Are you interested in learning more about what legal operations means in a corporate or government setting? In this podcast session, learn the ins and outs of legal operations in a corporation or government office.Moderator:@Corey Reitz - E-Discovery Project Lead, Sandia National LaboratoriesSpeakers:@Donald Knight -Director of Legal and Tax Operations, Crown Castle
Mike Russell - Lean Leader, Legal Operations, Trane Technologies