Legal Operations

Do You Know How Good You Are?

In this micro-learning podcast, we will briefly highlight benchmarking, competitive intelligence, what tools do you use and how do you compare yourself to others?Moderator:@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP
Speaker:
@Kevin Bielawski, Director of Legal Operations, Husch Blackwell LLPRecorded on 10-22-2020

How to Win Friends With E-Billing

In this podcast session, we will discuss ways to maximize ROI of an e-billing system, tool support, and highlight why a unified process allows you to better track spending.Moderator:@Will Pett, Senior Business Analyst, Fidelity Investments
Speaker:@Donald Knight, Director of Legal and Tax Operations, Crown CastleRecorded on 10-12-2020

Fostering Innovation the Right Way

When there is a new innovative idea, you want to champion it and deliver on it as fast as possible, but in a responsible way. In this podcast, we will discuss what are some best practices for keeping stakeholders engaged while meeting firm governance standards and security requirements.
Questions from Dan to Nikki: -What methods do you use to solicit ideas? -How do you vet a pie in the sky idea vs. something practical, especially when it may be something deep in the weeds of a legal practice? (Relatedly, how do determine if an innovative idea is one attorney’s dream but not universal?)-When do different stakeholder groups get involved in the project? Are ideas vetted through risk, information governance, finance, etc. before they are PoC’d?-How do you productize your innovative projects?Moderator:@Daniel Pratt, IT Business Relationships Manager, Holland & Knight LLP
Speaker:@Nicola Shaver, Managing Director, Innovation and Knowledge, Paul Hastings LLP 
Recorded on 9-29-2020

Rapidly Dealing With Getting Staff Familiar with Various Platforms

In this micro learning podcast, we will discuss how to best get staff up to speed while working remotely with various platforms to ensure success.Moderator:@Marlene Gebauer, ​Director of Knowledge Solutions, Greenberg TraurigSpeaker:@Andre Davison, MSLIS, Research Technology Manager, BLANKROME
Recorded on 7-15-2020

Tips in How to Help Attorney's Excel with MS Teams from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, ​Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020

Tips in How to Help Attorney's Excel With Zoom from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Zoom. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator:@Josh Lazar, Chief Information Officer. 18th Judicial Court, Florida Speaker:@Lucas Schnoebelen, Learning & Development Manager, Shook, Hardy & Bacon L.L.P ​​​​Recorded on 7-14-2020

Operations 101

Are you interested in learning more about what legal operations means in a corporate or government setting? In this podcast session, learn the ins and outs of legal operations in a corporation or government office.Moderator:@Corey Reitz - E-Discovery Project Lead, Sandia National LaboratoriesSpeakers:@Donald Knight -Director of Legal and Tax Operations, Crown Castle
Mike Russell - Lean Leader, Legal Operations, Trane Technologies

Managing People and Maintaining Morale at the Firm

Please enjoy listening to this podcast session where we will discuss how to manage people while maintaining morale at the firm during the pandemic.Moderator: @Amy Monaghan, Senior Practice Innovations Manager, Perkins Coie LLPSpeaker:@Ed Empamano, Director of Customer Experience, Perkins Coie LLPRecorded on 07-01-2020​​

Tips in How to Remain Successful Working Remotely

In this podcast, we will discuss what are best practices for those who will continue to work remotely and to remain motivated and successful?
 
Moderator: Patrice Fatig, Paralegal, Ohio Attorney General's Office Speaker: Julie Richer, Legal Operations and Discovery Manager, American Electric

Success Story in How to Pivot So You Can Remain Employed

In this podcast session, please enjoy listening to a success story in how to pivot during this tumultuous time so you can remain employed.Interviewer/Speaker:@Jarmila Pencikova, Director, Finance, Osler, Hoskin & Harcourt LLP
Speakers:@Prashan Loganathan, Senior Manager, Billings & Collections, Osler, Hoskin & Harcourt LLPHeather Smith, Senior Manager, Hospitality & Special Events, Osler, Hoskin & Harcourt LLP​Recorded on 6-25-2020

Who is Busy and Who is Available at the firm? Tips for Creating a Firm Reporting App that Addresses Staff and Shifting Priorities

In this podcast session, we will provide key tips for successfully creating a firm reporting app that effectively addresses how to cross-train employees to alleviate work disparities and overall staffing and shifting priorities in this current pandemic.Moderator:@Daniel Wood, Director of Counsel Assistance, Womble Bond Dickinson (US) LLPSpeakers:@Allison Duncan, Manager, KM Practice Innovation, Reed Smith@Bill Koch, CKO, Womble Bond Dickinson (US) LLP​​​Recorded on 6-19-2020