In this upcoming two-part podcast series, the speakers will talk about successful strategies to mentor young or new colleagues in the legal IT space when being remote. In addition, we will learn what is a great mentor, how do you find a mentor, how does it change working remotely and why is mentoring so important?
Moderator:
@Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health
Speaker:
@Kailee Goold - Assistant General Counsel, Cardinal Health
Recorded on 01-25-2022
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Moving to a self-service model for support has many advantages, including faster service for users and fewer redundant tasks for support staff. Over time, a successful self-service model can lead to fewer requests overall, as users learn how to avoid issues and quickly resolve them on their own.
In this discussion, we’ll cover how you can shift your firm culture from the traditional deskside white glove approach to a self-service model.
Questions moderator will ask speaker:
-Where do you feel the legal industry is at these days? (00:49-2:38)
-Why do you think more law firms are looking at this now? (2:40-4:02)
-How can training and the Help Desk work together to effectively leverage a self-service model? (4:25-6:10)
-What are some actionable steps listeners can take today to start shifting the service model? (6:11-7:42)
Moderator:
@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP
Speaker:
@Sherry Kappel - Evangelist, Litera Microsystems
Recorded on 12-14-2021
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Joining a corporate or government legal department as a young professional can be quite intimidating. As a rule, these organizations tend to skew older since they often hire lawyers who have already worked in law firms for an extended period of time.
In this podcast, learn about effective methods of bridging this potential gap with your new colleagues and receive tips and suggestions.
Moderator:
@Will Pett - Senior Business Analyst, Fidelity Investments
Speaker:
@John Crawshaw - Business Analytics Manager, PNC
Recorded on 10-15-2021
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In this session, we will discover and learn about the evolving role of business analysts, what they do, how they help legal technology and why they are so valuable.
Moderator:
@Carly Prellwitz- Business Analyst 1, Fish & Richardson
Speakers:
@Rex Balboa– Systems Business Analyst, Perkins Coie
@Jennifer Perez- IT Business Analyst, Sheppard, Mullin, Richter & Hampton LLP
Recorded on 09-14-2021
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Hackathons are a great way to gather folks from different departments to formulate new ideas that the entire firm can take advantage of. We recently held a very successful one at McGuireWoods which resulted in items added to the project pipeline for 2021.
Moderator:
Natalie Baumgardner - Business Development Coordinator, McGuireWoods LLP
Speakers:
@Rachel Cohee - Manager, Business Intelligence & Analytics, McGuireWoods LLP
@Eric Jenvey - Data Science Manager, McGuireWoods LLP
Recorded on 07-16-2021
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There are a lot of different roles within legal technology. KM, content management, marketing, applications development, etc. How do we get young employees excited about their potential paths and make sure they have a path towards a long-term career in legal tech?
Moderator:
@Holly Hanna - KM Firm Solutions Manager, Perkins Coie
Speaker:
@Allison Duncan - KM Practice Innovation Manager, Reed Smith
Recorded on 07-15-2021
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There are a lot of different roles within legal technology. KM, content management, marketing, applications development, etc. How do we get young employees excited about their potential paths and make sure they have a path towards a long-term career in legal tech?
Moderator:
@Holly Hanna - KM Firm Solutions Manager, Perkins Coie
Speaker:
@Melanie Segraves - Knowledge Management Solutions Analyst, Womble Bond Dickinson U.S.
Recorded on 07-15-2021
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There are a lot of different roles within legal technology. KM, content management, marketing, applications development, etc. How do we get young employees excited about their potential paths and make sure they have a path towards a long-term career in legal tech?
Moderator:
@Holly Hanna - KM Firm Solutions Manager, Perkins Coie
Confirmed Speaker:
@Stephen Chan - Director of Knowledge Solutions, Womble Bond Dickinson U.S.
Recorded on 07-16-2021
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With incredible change happening in the legal industry, and the effect that COVID has had on women's careers, there is not a better time to support these pioneering women. Hear practical advice on imposter syndrome, career management, assertive communication, feedback, personal influence, conflict management, negotiation, importance of mentors, resilience, and self-care from an industry expert.
Moderator:
@Rebecca Holdredge - Innovation Manager, Husch Blackwell LLP
Speaker:
@Lucy Bassli - Founder and Principal, InnoLegal Services, PLLC
Recorded on 7-12-2021
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There are tons of tools and programs out there that can be used for collections, but which ones are firms actually using? This podcast will discuss a few of the tools that firms are using in-house to do their own collections.
Confirmed Moderator:
@Charles Neal - Litigation Support/eDiscovery Manager, Keating Muething & Klekamp PLL
Confirmed Speakers:
@Cameron Herzog - Director of IT, Brownstein Rask LLP
@Heather Lansberry - Litigation Support Manager, Ulmer & Berne LLP
Recorded on 07-06-2021
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