ILTA Voices

Asking the Right Questions

I’ve always been known as the “What About?” person. Through my days as IT Director of a law firm, managing the law department of a global life insurance company, working with many IT Leaders across the legal industry in my work at ILTA, and now as legal strategist at an IT services and consulting firm (Olenick), I’ve been the one asking “Why?” and “Why Not?” Being inquisitive has helped me fill in context and lead successful, creative problem-solving projects. I’ve honed my provocative questioning skills over time, and now I share ideas on how to ask the right questions, at the right time, of the right people, and in doing so, help lead your legal organization into a successful future.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTATJ Johnson, Practice Development Lead - Olenick & Associates

Benefits Beyond Benefits - Building an Innovative Culture Can Rival Compensation

In this day and age, compensation alone, is no longer enough to attract and retain top talent. I’ve noticed this first hand in the eDiscovery market. I speak to ten plus candidates in a given day and I always ask the question, “What is most important to you in a new role?” Ten years ago, that answer was usually in the world of money, or benefits, but today, about 80% of individuals I speak to are answering that question with something related to culture. To be clear, this does not mean that organizations are able to pay under market, it simply means that they must build an offering beyond compensation in order to remain competitive and win top talent. The companies in the eDiscovery space that are most successful in attracting top talent are offering innovative cultures as their weapon against compensation warfare.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTANikki MacCallum, Strategic Talent Manager - Lighthouse

CEO Podcast Winter Peer to Peer

Happy New Year! I can’t believe almost a quarter has passed since we last “spoke” via Peer to Peer. The old saying about time flying when you’re having fun is certainly true from my perspective. I have been enjoying every minute of meeting with the citizens of ILTA-land: members, volunteer leaders, business partners, and ILTA staffers.
Speakers:Beth Anne Stuebe - Senior Content Manager, ILTAJoy Heath Rush, Interim CEO - ILTA

Get Empowered to Switch to a Litigation Support Career

In this podcast, we discuss the role of paralegals in litigation support and ediscovery, and examine opportunities for bringing more paralegals into litigation support.
You may also wish to read Boot Camp for Training Paralegals.
Speaker:Amy Bowser-Rollins - Legal Industry Educator
 Interviewer:Joan Washburn - Director of Litigation eDiscovery Services, Holland & Knight

Evolving KM Episode 7: Future Legal Technologists - The SEC Compliance Student Team

Welcome to Evolving KM, a podcast where we discuss how knowledge management is progressing and the impact that's having on KM professionals. In each episode, we interview people who have worked in or on the periphery of KM and get their perspectives on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
Our guests in this episode are third-year law students from Michigan State University College of Law, with whom we worked on a class project to develop an app related to SEC reporting compliance (specifically the Form 10-K). Their class in the Legal RnD program related to the intersection of law, process improvement and technology. We talk about the students' experiences and the skills they learned that will translate to their future careers, whether as lawyers or legal technologists.
Moderators:Gwyn McAlpine - Director of Knowledge Management Services, Perkins CoieAmy Monaghan - Practice Innovations Manager, Perkins Coie
Guests:Austin James received his J.D. at Michigan State University College of Law in 2018 and holds a B.S in Political Science. Austin is from Montana and is especially interested in applying legal technology and process improvement to benefit the small firms and solo practitioners he encounters there.
Morgan Rogalke is a 2019 J.D. candidate at Michigan State University College of Law and holds bachelor's degrees in Human Biology and Nutritional Science. Morgan has a diverse background in science, theology and fitness and hopes to pursue FDA compliance work.
Eric Villanueva is a 2019 J.D. candidate at Michigan State University College of Law and holds a B.A. in Linguistics. Eric has programming experience that he found especially relevant in automating legal processes.
 

The Cloud Opens a New Frontier in Mobility

Secure and productive mobility has never been more possible. Lighter hardware, feature-rich software, and intuitive security are culminating in a new zenith for mobility.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAChris Owens, CTO - Kraft & Kennedy, Inc.

Developing, Launching, and Growing Non-Legal Market Offerings

Positioning to serve your clients better.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAMichael Lowe, President - Harding-Lowee, LLC

Growing an Innovative Culture

Michigan-based law firm Miller Johnson has groomed a culture of technological innovation by simply getting everyone involved.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAFrank Radeck, Senior Systems Engineer - Miller, Johnson, Senn & Cummiskey, P.L.C.

CEO Podcast

Thank you for everything all of you do to make ILTA the unique and amazing organization that we love. Looking forward to working with all of you!
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAJoy Heath Rush, Interim CEO - ILTA

Anatomy of a Knowledgebot

Gain a deeper understanding of the information and process flows within the firm, which can inform ongoing improvements in legal operations.
Speakers:Beth Anne Steube, Content Marketing Manager - ILTAMark Gerow, Director of Applications Development and Business Process - Fenwick & West LLP

Evolving KM Episode 6: The Fireman Brain Trust

Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery.
We hope you enjoy this episode!
Guest: In this episode, we speak with three partners from Fireman & Company, a premier legal knowledge management consulting firm:
Joshua Fireman is the founder and president of Fireman & Company. He is a former practicing lawyer and advises law firms on knowledge management, change management and firm strategies. In addition to consulting, Joshua is a frequent speaker on these topics.
 
Ron Friedmann is a pioneer in practice support, legal process improvement and knowledge management. He is also a leader in alternative sourcing models. Ron is a prolific writer and tweeter, and we recommend following him at Prism Legal and on Twitter. During the podcast, we reference his article on multidisciplinary teams, which you can find here.
 
Tom Baldwin brings a focus on team building, user experience and attorney working practices to drive practice efficiencies and profitability. Before becoming a consultant, Tom has large law firm experience as both CIO and CKO.
Joshua, Ron and Tom collectively have decades of wide-ranging experience in the legal industry, and we always love listening to their thoughts. Join us as we discuss with them the changes in the legal industry, particularly challenges and opportunities for knowledge management programs. They review the evolution of KM from 1.0 to 2.0 to 3.0, from a cost center to a revenue driver, and from being useful to being critical. They also give advice for those looking to enter the profession or to develop their skills.
Hosts:
Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.
 
Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.