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Episodes
Tuesday Dec 29, 2015
Tuesday Dec 29, 2015
Description: Join us for part two of this continued discussion on
metrics and their uses in both law firms and legal departments to
illustrate value. Not simply a matter of profitability versus
efficiency, there are a variety of perspectives to consider in
determining the best methods and benchmarks for every department and
firm to utilize in creating, sustaining and even growing a successful
relationship.
From the original ILTACON 2015 session description: Law departments are
starting to run like businesses, with that comes an increased emphasis
on measuring performance against business goals. Collaboration in the
development of shared metrics is essential to drive effective
relationships and best-in-class legal operations. How can law firms and
legal departments work together to promote mutually beneficial
technology and metrics? What data points do law departments and firms
care about now; what will they care about in 2020?Speakers:John "Jack" Thompson is the Supervising Technology
Project Manager for UPS Corporate Legal Department Operations. He is a
specialist in implementing legal software applications and developing
process improvement programs for operational efficiencies with corporate
legal departments, utilizing Six Sigma methodologies for effective
change management. Besides technology implementations and information
management projects, Jack has developed legal cost and efficiency
analytic models for corporate counsel to harmonize workflow metrics with
law firm business partners, generating improved relationship management
and cost savings efficiencies. Previously, he was a legal operations
manager with Purdue Pharma, LP for over 10 years, specializing in
matter/spend management operations, IP asset management, contract system
and process management, and e-discovery project management. Jack is the
ILTA Program Council member for corporate and government legal
department relationships, and has contributed to several knowledge
sharing initiatives, including panels and publications sponsored by ILTA
and ACC. David Cunningham is the CIO of Winston & Strawn,
with accountability for creating a competitive edge for the firm using
technology, information and business processes. His areas of
responsibility include information technology, information risk
management, research, legal analytics, practice and client services,
project management, information working practices, e-discovery, records
and docket for 1,800 users across 19 offices. David was previously an
owner and head of the strategic planning practice of Hildebrandt Baker
Robbins, where he audited and assisted over 200 law firms around the
world in 20 years.
Tuesday Dec 15, 2015
Tuesday Dec 15, 2015
Description: Join us for this series of podcasts as we interview the
"short-list" nominees for and the winner of ILTA's Technology Support
Professional of the Year award, presented at ILTACON 2015. In this
second session, we are pleased to have with us award winner Jennifer
Cuenot from Shearman & Sterling.
ILTA's Distinguished Peer Awards program recognizes ILTA peers who have
delivered great business value and transformational impact through their
innovations and implementations or have been champions in specific
areas of focus for their organizations. Individual awards focus on
individual ILTA law firm and law department members who demonstrate
exceptional accomplishments and leadership within their organizations.
The Technology Support Professional of the Year award recognizes an
individual who has demonstrated superior service in providing attorney
and staff support in roles that require specific technical proficiencies
focused on training and support, technical or engineering disciplines,
or any role that creates high touch-points for the actual implementation
and support of the technology within their organization.Speakers:Pamela Hart manages Hunton & Williams's technology
training and staff professional development programs across global
locations. With over 15 years of experience educating lawyers and legal
staff on the effective use of technology, she has initiated several
successful programs such as IT coaching, skills assessment and online
learning, resulting in dramatically improved legal team collaboration
and client service. Pamela was the recipient of ILTA's Technology
Support Professional of the Year award in 2014. Jennifer Cuenot
oversees the delivery of cost-effective training for Shearman &
Sterling's partners, associates, practice group and administrative
leadership, and management across 18 global locations. She conducted
focus groups in three countries to understand technology needs and
experiences, and subsequently established programs and practices to
provide improved tools and access to technologies to drive performance
and operational improvements. A highly collaborative leader, Jennifer
works with the firm's administrative leadership, partners, attorneys and
legal professionals to understand needs, and provides consultative
advice to all departments to improve their training efforts. Jennifer's
business conduct and commitment to excellence are apparent in all her
interactions with diverse groups of professionals. She is skilled in
gaining stakeholder buy-in for the adoption of new ideas, supporting her
recommendations with feedback from constituents and data.
Wednesday Dec 09, 2015
Wednesday Dec 09, 2015
Description: Is the ISO designation right for you and your firm?
Find out in this installment of our podcast series on industry-related
certifications, as Daniel Nottke speaks with ILTA member Tony Cordeiro
about the benefits of a firm holding the ISO certification.Speakers:Daniel Nottke is the Chief Information Officer for
Kirkland & Ellis LLP, a 100-year-old law firm whose lawyers spawn
innovations to address clients' challenges. Since joining the firm in
2008, Dan has led the transformation of the information technology
department from a decentralized team to a fully centralized Information
Technology Infrastructure Library-based high performing organization. He
is currently leading the creation of a technology strategy to set a
clear road map for all technology initiatives and spends for the next
three years. Tony S. Cordeiro is the Chief Information Officer
for White & Case, where he heads the global technology services
group and oversees all global technology supporting 39 offices in 26
countries. He is a Certified Information Technology Professional with
extensive experience in directing the strategic technology planning and
operations, records, conflicts, practice support and knowledge
management functions in large accounting and legal multinational firms.
Tony spent a large part of his career as a business practitioner serving
external clients, developing important skills in legal technology
management, financial audit, business advisory, business systems
development and system selection experience in a number of sectors.
Thursday Dec 03, 2015
Thursday Dec 03, 2015
Description: Is the Certified E-Discovery Specialist (CEDS)
designation right for you? Find out in this installment of our podcast
series on industry-related certifications, as Janice Jaco speaks with
fellow ILTA member Sherry Hicks from SunTrust Banks about the benefits
of holding the CEDS certification.Speakers:Janice Jaco is the E-Discovery Project Manager at
Keesal, Young & Logan, where she brings creative solutions to
data‐intensive challenges and supports the efficient delivery of
outstanding e-discovery, legal project management, ESI consulting and
technology services to clients. She is an ACEDS Certified E-Discovery
Specialist with extensive experience managing large‐scale e‐discovery
collections in state and federal courts, and in SEC enforcement actions
and DOJ investigations. Janice holds numerous certifications and is one
of a small team of professionals steering the e-disclosure/e-discovery
group of the Legal Technology Core Competencies Certification Coalition
(LTC4), charged with defining competency standards for attorneys and
paraprofessionals in the broad spectrum of skills required to measure
e-discovery competency. She is the recipient of ACEDS' prestigious 2015
E-Discovery Person of the Year award. Sherry C. Hicks began
working with law firms as a network engineer in 1995. After spending a
decade as a litigation support consultant, she grew her expertise by
spending four years working as a litigation support specialist in-house
with a law firm. In 2012 she left the law firm and has spent her time
since then as an e-discovery analyst in two major corporations. Sherry
is a well-rounded and highly seasoned e-discovery professional with a
balance of technical and interpersonal skills.
Monday Nov 30, 2015
Monday Nov 30, 2015
Description: Join us for a continued discussion on metrics and their
uses in both law firms and legal departments to illustrate value. Not
simply a matter of profitability versus efficiency, there are a variety
of perspectives to consider in determining the best methods and
benchmarks for every department and firm to utilize in creating,
sustaining and even growing a successful relationship.
From the original ILTACON 2015 session description: Law departments are
starting to run like businesses, with that comes an increased emphasis
on measuring performance against business goals. Collaboration in the
development of shared metrics is essential to drive effective
relationships and best-in-class legal operations. How can law firms and
legal departments work together to promote mutually beneficial
technology and metrics? What data points do law departments and firms
care about now; what will they care about in 2020?Speakers:John "Jack" Thompson is the Supervising Technology
Project Manager for UPS Corporate Legal Department Operations. He is a
specialist in implementing legal software applications and developing
process improvement programs for operational efficiencies with corporate
legal departments, utilizing Six Sigma methodologies for effective
change management. Besides technology implementations and information
management projects, Jack has developed legal cost and efficiency
analytic models for corporate counsel to harmonize workflow metrics with
law firm business partners, generating improved relationship management
and cost savings efficiencies. Previously, he was a legal operations
manager with Purdue Pharma, LP for over 10 years, specializing in
matter/spend management operations, IP asset management, contract system
and process management, and e-discovery project management. Jack is
currently the ILTA Program Council member for corporate and government
legal department relationships, and has contributed to several knowledge
sharing initiatives, including panels and publications sponsored by
ILTA and ACC. Connie Brenton is Chief of Staff and Director of
Legal Operations at NetApp Inc., where she has created an innovative and
best-in-class legal department. Since she joined the company, the legal
department has been the recipient of three IC10 Innovation Awards,
named Best Legal Department in 2014 and recognized as an ACC Value
Champion. Previously, Connie served as managing counsel at Oracle,
supporting a 300-person global legal organization, and was the senior
director, deputy general counsel and chief of staff to the general
counsel at Sun Microsystems. She actively contributes to the legal
operations community, is a founding member of the Bay Area Corporate
Legal Operations Consortium (CLOC) and writes a technology column for
InsideCounsel. Connie was selected as one of 100 Women of Influence in
Silicon Valley in 2014, was named one of the top 10 Deputy General
Counsel in 2012, and in June 2015 she was recognized as Legal Department
Manager of the Year.
Friday Nov 13, 2015
Friday Nov 13, 2015
Description: Join us for this series of podcasts as we interview the
"short-list" nominees for and the winner of ILTA's Technology Support
Professional of the Year award, presented at ILTACON 2015. In this first
session, we are pleased to have with us nominee Maritta Terrell from
Lloyd Gosselink Rochelle & Townsend.
ILTA's Distinguished Peer Awards program recognizes ILTA peers who have
delivered great business value and transformational impact through their
innovations and implementations or have been champions in specific
areas of focus for their organizations. Individual awards focus on
individual ILTA law firm and law department members who demonstrate
exceptional accomplishments and leadership within their organizations.
The Technology Support Professional of the Year award recognizes an
individual who has demonstrated superior service in providing attorney
and staff support in roles that require specific technical proficiencies
focused on training and support, technical or engineering disciplines,
or any role that creates high touch-points for the actual implementation
and support of the technology within their organization.Speakers:Pamela Hart manages Hunton & Williams's technology
training and staff professional development programs across global
locations. With over 15 years of experience educating lawyers and legal
staff on the effective use of technology, she has initiated several
successful programs such as IT coaching, skills assessment and online
learning, resulting in dramatically improved legal team collaboration
and client service. Pamela was the recipient of ILTA's Technology
Support Professional of the Year award in 2014. Maritta Terrell
is a Trainer and Help Desk Specialist at Lloyd Gosselink Rochelle &
Townsend, where she has worked for over a decade. She has been an
active ILTA volunteer for many years and is the Vice President of
Education at Toastmasters International - West Austin II Club.
Previously, she was a school teacher and librarian. In 2015, Maritta was
nominated for ILTA's Technology Support Professional of the Year award.
Tuesday Nov 10, 2015
Tuesday Nov 10, 2015
Description: Is the ISO designation right for you and your firm?
Find out in this installment of our podcast series on industry-related
certifications, as Daniel Nottke speaks with Michael Johnson of Security
GRC2 about the benefits of holding the ISO certification.Speakers:Daniel Nottke is the Chief Information Officer for
Kirkland & Ellis LLP, a 100-year-old law firm whose lawyers spawn
innovations to address clients' challenges. Since joining the firm in
2008, Dan has led the transformation of the information technology
department from a decentralized team to a fully centralized Information
Technology Infrastructure Library-based high performing organization. He
is currently leading the creation of a technology strategy to set a
clear road map for all technology initiatives and spends for the next
three years. Michael Johnson from Security GRC2 has over 30
years of experience in the security profession and is certified in
physical and information security management. He has worked with over 35
law firms in the implementation, operations and certification of ISO
27001 information security management systems. Michael was an
information security practice leader in the professional services
organization of a large information technology services company. In this
role, he had senior management responsibility for a team providing IT
security policy, program and technical assessment, implementation and
response consulting services.
Friday Oct 30, 2015
Friday Oct 30, 2015
Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Paul Wittekind, Director of Information Technology Services
at Porzio Bromberg & Newman P.C.
Friday Oct 30, 2015
Friday Oct 30, 2015
Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Sandy Mikita, Information Technology Project Manager at
Eckert Seamans Cherin & Mellott, LLC.
Friday Oct 30, 2015
Friday Oct 30, 2015
Most organizations have adapted to the new normal of supporting employee-owned devices and providing the tools necessary for lawyers and staff to work when away from the office. As more people make the transition to working remotely more than in a traditional office, there are implications that need to be addressed. We had three of your ILTA peers share their thoughts on how to make a remote workforce really work. You can read the article that includes all three perspectives in the Fall 2015 edition of Peer to Peer. Here is the full interview with Andy Jurczyk, Chief Information Officer at Seyfarth Shaw LLP.
Wednesday Oct 21, 2015
Wednesday Oct 21, 2015
Certifiable! The Value of Certifications to Your Career - CEDS with ACEDSIs the Certified E-Discovery Specialist (CEDS)
designation right for you? Find out in this installment of our podcast
series on industry-related certifications, as Janice Jaco speaks with
Mary Mack of ACEDS about the benefits of holding the CEDS certification.Speakers:Janice Jaco is the E-Discovery Project Manager at
Keesal, Young & Logan, where she brings creative solutions to
data‐intensive challenges and supports the efficient delivery of
outstanding e-discovery, legal project management, ESI consulting and
technology services to clients. She is an ACEDS Certified E-Discovery
Specialist with extensive experience managing large‐scale e‐discovery
collections in state and federal courts, and in SEC enforcement actions
and DOJ investigations. Janice holds numerous certifications and is one
of a small team of professionals steering the e-disclosure/e-discovery
group of the Legal Technology Core Competencies Certification Coalition
(LTC4), charged with defining competency standards for attorneys and
paraprofessionals in the broad spectrum of skills required to measure
e-discovery competency. She is the recipient of ACEDS' prestigious 2015
E-Discovery Person of the Year award. Mary Mack, the Executive
Director of the Association of Certified eDiscovery Specialists (ACEDS),
is the author of A Process of Illumination, the Practical Guide to
Electronic Discovery and the co-editor of the Thomson Reuters West
treatise, eDiscovery for Corporate Counsel. With 15 years of experience
in handling e-discovery, she was previously the enterprise technology
counsel for ZyLAB and the corporate technology counsel for Fios. Mary is
a member of the Illinois bar.