Change management is a critical part of any successful project or initiative. With so much change happening both in the legal industry and in the world as a whole, a good change management program has never been more important, especially if your firm expects to continue with a hybrid work model into the foreseeable future.
In this podcast, we’ll talk to Sharon Ford, Change Management Manager at Perkins Coie, about how to think about change management in a hybrid workplace.
Questions that Holly will ask Sharon:
1. Over the past two years, people have gone through a tremendous amount of change. Does the pace of change in the world at large impact how we talk about change internally to our stakeholders and end users?
2. What are some aspects of change management that become more important when communicating with a hybrid workforce?
3. What are some specific issues, or ‘gotchas’, that people involved in change management efforts may not realize will be problematic?
4. A successful change management effort will always tailor the message to the audience. Has the way you think about different audiences changed in a hybrid environment?
5. If you could provide listeners with one (or two!) takeaways for putting together a successful change management initiative in a hybrid environment, what would it be?
Moderator:
@Holly Hanna - KM Firm Solutions Manager, Perkins Coie LLP
Speaker:
@Sharon Ford - Change Management Manager, Perkins Coie LLP
Recorded on 03-31-2022
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Posted in Legal Technology, Technology, Litigation Support, Communications Technologies, Knowledge Management, Litigation, Professional Development, Training, IT Operations, Legal Operations, practice management on Nov 9th, 2021
The legal community responded to the impact of the pandemic and lockdown by innovating rapidly and adopting virtual hearings. The UK commercial courts were ahead of the curve and delayed only four cases during the national lockdown period.
International arbitration matters continued to be heard around the world. The real innovation lies beyond just the use of video conferencing tools like Zoom and Microsoft.
In this podcast, learn how virtual hearings have continued to evolve, improve, and gain traction throughout the world in 2021.
Questions Marlene will ask the speakers:
- What are the most significant changes to the hearing and trial process caused by online access? Good and bad. (Begins at 00:46 seconds)
- There are certainly technical challenges with any online experience. What are some that are particular to online hearings and trials? (Begins at 4:54)
- How about ethical issues? Approvals to host, rules of engagement? What do you have to consider and how do you ensure everyone is behaving appropriately? (Begins at 8:42)
- Does the non-legal prep work differ at all? If you are presenting at trial, It might be more like theatre in terms of delivery. But online is more like television. You have to worry about things like your background and lighting. I know people who take classes to learn about where to look at the camera and how to move. Things perhaps a broadcast journalist or social media influencer would learn (Begins at 12:56)
- What is one funny experience you have had in an online hearing or trial? Any cat people? (Begins at 17:29)
Moderator:
@Marlene Gebauer - Director Of Knowledge Management, Locke Lord LLP
Speakers:
Judge Christopher Sprysenski - Circuit Judge, 18th Judicial Circuit, Florida
Richard Howell - Partner, Jackson Walker LLP
@Jeremy Cooper - Senior Trial Consultant, Paul Hastings
Recorded on 11-09-2021
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The pandemic has brought about an opportunity for individuals to reflect on their lives, and most, in fact 77% of the legal professionals want to retain elements of this new virtual, remote working - to varying degrees. And critically, 22% said they are likely to leave if their employers didn’t accommodate the new way they want to work.
In this podcast, we will briefly discuss differing perspectives on remote working, the benefits and drawbacks to individuals, firms and clients to remote working, the impact on collaboration and differences by subgroup, working patterns, before and during COVID-19 and desired post-pandemic and which roles should remote working be available to, plus with or without restrictions.
We will also understand where you fit in and how you can maximize your own and your teams’ productivity as we progress into a new world of work with mixtures of both distributed and in person teams.
Moderator:
@Harriet Joubert-Vaklyes - Process Innovation Senior Specialist, Shearman & Sterling LLP
Speakers:
@Kristin Rhodes - Senior Practice Manager, Paul Hastings LLP
@Natalie Runyon - Director, Enterprise Content, Talent, Inclusion & Culture, Market Insights, Thomson Reuters
Recorded on 10-26-2021
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The IT department spent a year and a million dollars on a new software package. The project champions are excited about it and use it daily, but the mid-level associates are blissfully unaware. In this micro-learning podcast, we will discuss what are tried and true strategies firms use to get the word out, build excitement, and most importantly boost adoption about time-saving technology that already exists in house?
Moderator:
@Dan Pratt, IT Business Relationships Manager, Holland & Knight LLP
Speaker:
Luke Schnoebelen, Manager, Learning and Development, Shook, Hardy & Bacon L.L.P.
Recorded on 4-24-2020
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Posted in Communications Technologies on Oct 30th, 2015
Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Paul Wittekind, Director of Information Technology Services
at Porzio Bromberg & Newman P.C.
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Posted in Communications Technologies on Oct 30th, 2015
Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Sandy Mikita, Information Technology Project Manager at
Eckert Seamans Cherin & Mellott, LLC.
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Most organizations have adapted to the new normal of supporting employee-owned devices and providing the tools necessary for lawyers and staff to work when away from the office. As more people make the transition to working remotely more than in a traditional office, there are implications that need to be addressed. We had three of your ILTA peers share their thoughts on how to make a remote workforce really work. You can read the article that includes all three perspectives in the Fall 2015 edition of Peer to Peer. Here is the full interview with Andy Jurczyk, Chief Information Officer at Seyfarth Shaw LLP.
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Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Rick Varju's interview on the podcast below.
Visit the ILTA website to hear each participant's interview.
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Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Donald Sternfeld's interview on the podcast below.
Visit the ILTA website to hear each participant's interview.
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Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Mike Russell's interview on the podcast below.
Visit the ILTA website to hear each participant's interview.
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