Communications Technologies

#0089: (CT) Story?! Story?! Story?! We Don't Need No Stinking Story?!

Engagement is key. Knowing your audience is crucial.  How do you get people to listen when they aren't interested in the topic you're presenting, aka eDiscovery, GenAI, machine learning, document review, etc.  
In this podcast, the speakers will fill your cups to the brim with ideas, tips, and various avenues for engagement.  In addition, they will provide you with key suggestions in how to learn to speak your audience's language to get them to understand what your offering.
Moderator:Shawn McClurg, Director of Practice Solutions, Miles & Stockbridge P.C.
Speakers:Cheryl Wilson Griffin, VP of Vendor Advisory, LegalTechnology HubKalina Leopold Oak, Director of Marketing & Communications, Justice Technology Association 

#0064: (CCT) The Next Meeting Space

Zoom Rooms, Teams Rooms, Owl Cams, Smart Mics, what are the new emerging technologies to enable real time collaboration and what risks and caveats do they come with?    How do we make spaces that quickly (instantly?) flip from comfy team collaboration rooms to an extension of the court? 
Moderator:@Thomas Witherspoon - Senior Systems Support Engineer, Sidley Austin LLP 
Speakers:@Thomas Burns - Senior Account Manager AVI Systems-Transforming Business with Technology Solutions, AVI Systems @Jesse Dominguez - Sr. Design Engineer, Facility Solutions Group, FSG  @William Grady - Director of Information Technology, Conn Kavanaugh Rosenthal Peisch & Ford LLP  
Recorded on 01-15-2025.

#0039: (CCT) Copilot and Teams: Central Point of Integration

Our speakers discussed using Teams and M365 Copilot to integrate silos of firm information, streamlining legal processes. Chad Ergun with Lewis Roca discussed Teams as a central point for legal process management. Carol-Lynn Grow with LawToolBox talked about how their solution illustrates a third-party tool being deeply integrated in the Microsoft ecosystem, using Copilot to create a better user experience and showing through docketing information in matter-centric Teams channels. Moderator:@Bill Bice, CEO, nQ Zebraworks Speakers:@Chad Ergun, Chief Information Officer, Lewis Roca @Carol-Lynn Grow, Chief Operating Officer, LawToolBox  Recorded on 09-05-2024.

Mobile Devices: We Use Them All Day Long - When Do We Start Protecting Them?

This podcast interview session will take a look into our mobile devices (super computers in our pocket) and the built in (or lack there of) security around them.Can we rely on our devices out of box as long as they’re managed or has the time come where we need to take mobile security to the next level?Questions that David will ask speaker:1. Mobile devices are essentially a smaller version of a computer that can fit in your pocket. They’re on us and in use almost all the time. Confidential information flows to, from and through them, yet we don’t seem to secure them to the same level as a computer. Is that because they’re just secure out of the box? Or are we missing something?2. What types of threats and attacks should we be concerned about with our mobile devices?3. A lot of organizations may say we use MDM (mobile device management) to secure our mobile fleet of devices. Is an MDM sufficient?4. If out of the box security and usage of an MDM is not quite enough, what addition protections should we be looking at?5. How should different usage patterns and user interfaces of mobile devices factor into an organization's model of the mobile security threat and mobile security solutions?6.Obviously budgets and staff have an influence on just how much security you can deploy and manage. What would be the top 3 items that all businesses and mobile users should put into place to help protect their mobile devices?
Moderator: @David Whale - Director Information Security, Fasken Martineau Dumoulin LLP
Speaker:@Seth Hallem - CEO & Chief Architect, Mobile Helix 
 
Recorded on 06-17-2022
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Change Management In a Virtual World

Change management is a critical part of any successful project or initiative. With so much change happening both in the legal industry and in the world as a whole, a good change management program has never been more important, especially if your firm expects to continue with a hybrid work model into the foreseeable future.In this podcast, we’ll talk to Sharon Ford, Change Management Manager at Perkins Coie, about how to think about change management in a hybrid workplace.Questions that Holly will ask Sharon:1. Over the past two years, people have gone through a tremendous amount of change. Does the pace of change in the world at large impact how we talk about change internally to our stakeholders and end users?2. What are some aspects of change management that become more important when communicating with a hybrid workforce?3. What are some specific issues, or ‘gotchas’, that people involved in change management efforts may not realize will be problematic?4. A successful change management effort will always tailor the message to the audience. Has the way you think about different audiences changed in a hybrid environment?5. If you could provide listeners with one (or two!) takeaways for putting together a successful change management initiative in a hybrid environment, what would it be?Moderator:@Holly Hanna - KM Firm Solutions Manager, Perkins Coie LLPSpeaker:@Sharon Ford - Change Management Manager, Perkins Coie LLP 
​Recorded on 03-31-2022

Beyond Zoom and Microsoft Teams: Have Virtual Hearings Altered the Fabric of Dispute Resolution?

The legal community responded to the impact of the pandemic and lockdown by innovating rapidly and adopting virtual hearings. The UK commercial courts were ahead of the curve and delayed only four cases during the national lockdown period.International arbitration matters continued to be heard around the world. The real innovation lies beyond just the use of video conferencing tools like Zoom and Microsoft.In this podcast, learn how virtual hearings have continued to evolve, improve, and gain traction throughout the world in 2021.Questions Marlene will ask the speakers:
What are the most significant changes to the hearing and trial process caused by online access? Good and bad. (Begins at 00:46 seconds)
There are certainly technical challenges with any online experience. What are some that are particular to online hearings and trials? (Begins at 4:54)
How about ethical issues? Approvals to host, rules of engagement? What do you have to consider and how do you ensure everyone is behaving appropriately? (Begins at 8:42) 
Does the non-legal prep work differ at all? If you are presenting at trial, It might be more like theatre in terms of delivery. But online is more like television. You have to worry about things like your background and lighting. I know people who take classes to learn about where to look at the camera and how to move. Things perhaps a broadcast journalist or social media influencer would learn (Begins at 12:56)
What is one funny experience you have had in an online hearing or trial? Any cat people? (Begins at 17:29) 
Moderator: @Marlene Gebauer - Director Of Knowledge Management, Locke Lord LLPSpeakers:​Judge Christopher Sprysenski - Circuit Judge, 18th Judicial Circuit, FloridaRichard Howell - Partner, Jackson Walker LLP@Jeremy Cooper - Senior Trial Consultant, Paul Hastings​Recorded on 11-09-2021

Future of Work Practices: How to Maximize Online Collaboration and Virtual Working

The pandemic has brought about an opportunity for individuals to reflect on their lives, and most, in fact 77% of the legal professionals want to retain elements of this new virtual, remote working - to varying degrees. And critically, 22% said they are likely to leave if their employers didn’t accommodate the new way they want to work.In this podcast, we will briefly discuss differing perspectives on remote working, the benefits and drawbacks to individuals, firms and clients to remote working, the impact on collaboration and differences by subgroup, working patterns, before and during COVID-19 and desired post-pandemic and which roles should remote working be available to, plus with or without restrictions.We will also understand where you fit in and how you can maximize your own and your teams’ productivity as we progress into a new world of work with mixtures of both distributed and in person teams. Moderator: @Harriet Joubert-Vaklyes - Process Innovation Senior Specialist, Shearman & Sterling LLP
Speakers:@Kristin Rhodes - Senior Practice Manager, Paul Hastings LLP@Natalie Runyon -  Director, Enterprise Content, Talent, Inclusion & Culture, Market Insights, Thomson Reuters
Recorded on 10-26-2021​​​​​

How to Market Existing Firm Technology for Maximum Adoption

 
 
The IT department spent a year and a million dollars on a new software package. The project champions are excited about it and use it daily, but the mid-level associates are blissfully unaware. In this micro-learning podcast, we will discuss what are tried and true strategies firms use to get the word out, build excitement, and most importantly boost adoption about time-saving technology that already exists in house?Moderator:@Dan Pratt, IT Business Relationships Manager, Holland & Knight LLP 
Speaker:Luke Schnoebelen, Manager, Learning and Development, Shook, Hardy & Bacon L.L.P.Recorded on 4-24-2020

Ask the Expert: How To Create a Successful Mobile Workforce with Paul Wittekind

Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Paul Wittekind, ‎Director of Information Technology Services
at Porzio Bromberg & Newman P.C.

Ask the Expert: How To Create a Successful Mobile Workforce with Sandy Mikita

Most organizations have adapted to the new normal of supporting
employee-owned devices and providing the tools necessary for lawyers and
staff to work when away from the office. As more people make the
transition to working remotely more than in a traditional office, there
are implications that need to be addressed. We had three of your ILTA
peers share their thoughts on how to make a remote workforce really
work. You can read the article that includes all three perspectives in
the Fall 2015 edition of Peer to Peer. Here is the full interview with Sandy Mikita, Information Technology Project Manager at
Eckert Seamans Cherin & Mellott, LLC.

Ask the Expert: How To Create a Successful Mobile Workforce with Andy Jurczyk

Most organizations have adapted to the new normal of supporting employee-owned devices and providing the tools necessary for lawyers and staff to work when away from the office. As more people make the transition to working remotely more than in a traditional office, there are implications that need to be addressed. We had three of your ILTA peers share their thoughts on how to make a remote workforce really work. You can read the article that includes all three perspectives in the Fall 2015 edition of Peer to Peer. Here is the full interview with Andy Jurczyk, Chief Information Officer at Seyfarth Shaw LLP.