ILTA Voices
Episodes
Tuesday Jul 19, 2022
Tuesday Jul 19, 2022
In the previous parts of this series, we discussed the what's and why's of eSignatures and some of the practical uses. In part three of this series, we will discuss the technical requirements, security, hidden costs, and other concerns that should be explored when looking to acquire and implement an eSignature solution.Questions that Jack/Alisher will ask Patrick and Aaron:1. Why should an organization adopt an eSignature provider?2. What are the differences between most eSignature solutions?3. What are the most important requirements an organization should consider when choosing an eSignature Solution?4. Can we be specific on what security requirements should be considered and addressed?5. Are there any hidden costs that may be missed when preparing to deploy or post deployment that can arise?Co-Moderators:@Jack Recinto - Senior Applications Director, Vedder Price P.C.@Alisher Yuldashev - Business Technology Advisory Manager, Borden Ladner Gervais
Speakers:Patrick Albert - Senior Business Architect, OneSpanAaron Davis - Director of Product Marketing, OneSpan
Wednesday Jun 29, 2022
New and Evolving Roles in Legal
Wednesday Jun 29, 2022
Wednesday Jun 29, 2022
New technology, changing client expectations, regulatory changes, and more are transforming the legal industry, creating opportunities for individuals to develop new skillsets and for firms and legal departments to rethink how they deliver legal services.
In this podcast interview, learn about new and evolving roles in the legal industry, such as process engineer, project manager, legal operations, data scientist, and document automation specialist.Questions Sam will ask Speakers:
What are some of the key roles you see emerging in legal technology?
How can individuals skill up to transition into new opportunities?
How can firms and legal departments start shifting to new roles, and what should they be doing to ensure that these new functions are successful?
Where would you suggest people go to learn more information?
Moderator:@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP
Speakers:@Gabe Teninbaum - Assistant Dean of Innovation, Strategic Initiatives, & Distance Education and Professor of Legal Writing, Suffolk University@Sean Monahan - Director, HBR Consulting
Recorded on 06-29-2022
Monday Jun 27, 2022
Managing Expectations in eDiscovery
Monday Jun 27, 2022
Monday Jun 27, 2022
Project management skills are essential in litigation support to respect deadlines and deliverables. Similar to juggling many balls at once and the trick is not to drop one, two, or more. Get advice from experts on managing expectations - the key to success is not always known - but the key to failure is certainly trying to please everyone.Questions Kathy will ask speakers:- What are some of the most difficult expectations you have had to deal with and how have you dealt with them?- Do you have any time management strategies you can pass along? How can you effectively prioritize to meet demands?- Can or should a plan-B be offered when a deliverable is impossible ?- What advice would you give to someone about managing expectations?Moderator:@Kathy Dallaire, CEDS - CEDS, eDiscovery and Litigation Support Coordinator, Stikeman Elliott LLPSpeakers:@James MacGregor - Partner, Forcyd@Stephanie Clerkin - Director of Litigation Support, Korein Tillery LLC
Recorded on 06-27-2022
Friday Jun 24, 2022
Data and the Strategic Business Decision
Friday Jun 24, 2022
Friday Jun 24, 2022
More and more law firms are turning to analyzing their data to drive business decisions. What is the main driver behind this and what do firm leaders see data providing today that would help make decisions? In addition, we will discuss in this interview what types of data should they be looking at and what tools are or should they be using?Questions that Tracey will ask speakers:-What is the main driver behind more and more law firms turning to analyzing their data to drive business decisions?-What do firm leaders see data providing today that would help make decisions?-What types of data should they be looking at?-What tools are or should they be using?
Moderator:@Tracey Pardo - IS Improvement and Reporting Analyst, Cooley LLP
Speakers:@Royale Price - Director of Pricing and Matter Management, Greenberg TraurigKatie Styler - Principal, Axiom Consulting Partners
Recorded on 06-24-2022
Thursday Jun 23, 2022
Articulating the Adoption and Value of Legal Technology
Thursday Jun 23, 2022
Thursday Jun 23, 2022
We all know that new technology without adoption, isn’t useful to advancing our organizational goals nor does it highlight the value of the technology.But how do you articulate the value of the technology without adoption? It’s a bit of the chicken or the egg conversation that anyone deploying a new technology faces. Join us as we discuss how business sponsors can articulate the adoption and value of legal technology to drive sustainable change.Questions Rachel will ask Nikki:• Adoption is critical to the success to legal technology, during the planning process when should the conversation around adoption take place?• Do you think challenge to legal tech adoption is a US centric problem or is this a global industry problem?• Do you think lawyers are really change adverse or is the value not always articulated?• Who should decide if technology is successfully adopted? Who is responsible for articulating the value?• What skills do you think need to be applied to have successful adoption?
Moderator: @Rachel Shields Williams - Director, Knowledge Management, Sidley Austin LLP
Speaker:@Nicola Shaver - CEO, Co-Founder, LegalTechnology Hub
Recorded on 06-23-2022
Wednesday Apr 27, 2022
Wednesday Apr 27, 2022
If we have learned one thing from the pandemic, it’s the fact that we can’t always meet in person but we can continue business.In this podcast, the speakers will discuss ways that eSignatures, remote online notaries and virtual rooms can eliminate the need to travel to an in person Notary.Questions the Co-Moderators will ask Speakers:○ Could you please tell our listeners a little about yourselves? Aaron, let's start with you.○ If you both could briefly chime in as to what e-signatures are and what you can accomplish with them, that would be a great place to start.○ Can you explain for our listeners, how Notaries worked pre-pandemic?○ With the ongoing digital transformation, eSignatures became very popular in the last 2 years. More eSignature vendors offer unique features to digitize traditional workflows in different industries. We know you are familiar with online notarization and Virtual Rooms. Can you tell us more about Remote Online Notarization and Virtual Rooms? What are those and how can they help busy attorneys?Co-Moderators:@Jack Recinto - Senior Applications Director, Vedder Price P.C.@Alisher Yuldashev - Business Technology Advisory Manager, Borden Ladner Gervais
Speakers:-Aaron Davis - Director, Product Marketing, OneSpan-Raquel Lima - Product Manager, OneSpan
Recorded on 04-17-2022
Friday Apr 08, 2022
Data, Data, Data...Where Do You Start?
Friday Apr 08, 2022
Friday Apr 08, 2022
Everyone is talking about data analytics and the evolving role of KM in conducting analytics. In this podcast, we will discuss where do you start, what tools are needed, what skill sets are required, how do you avoid stepping on the toes of others in the firm, such as the marketing or finance team and who may also be doing analysis of data?Questions Carolyn will ask Bobbi:1. Traditionally KM has been about developing standards, templates and taxonomies to locate knowledge and expertise within the organization. But, now, we are starting to see the evolving “role of data” in providing actionable information as part of knowledge management. Bobbi, does this resonate with you?2. DA Investments/Efforts/Initiatives:a. The increasing interest in data analytics – used to be fairly focused on financials and LPM, but now seeing analytics around diversity and retention, legal process improvement – is that consistent with what you are seeing in firms?b. Is the push to do more with data analytics coming from clients or from within firms themselves as they strive to find ways to improve efficiencies and profitability?3. Building Capabilities (Hiring Trends/Roles)a. A few years ago there was a trend to hire data scientists and data analysts – is this trend continuing?b. How are you seeing that KM’s role is evolving to support data analytics capabilities?4. Where to Start (Demonstrating Value/Low Hanging Fruit).A What is the low hanging fruit?B What would be the advice you’d give the person who wants to show the value of data analytics as applied in the“real world” of a practicing law firmModerator:@Caroline Sweeney - Director of Knowledge Management & Innovation, Dorsey & Whitney
Speaker:@Bobbi Basile - Managing Director, HBR Consulting LLCRecorded on 04-08-2022
Friday Apr 01, 2022
Friday Apr 01, 2022
Driving adoption of even useful technology is notoriously difficult. What are some helpful strategies for Litigation Support professionals to get buy-in and training time commitments from busy attorneys?Questions Sachin will ask speaker:1. What are some of the considerations for a law firm to opt for managed document review over reviewing documents in-house?2. What type of training on your platform or services do litigation attorneys need to make the shift to managed document review a seamless one?3. What strategies have you found to be most effective when getting attorneys to modify their workflows to incorporate outside legal services?4. How has the shift to remote work changed how law firm attorneys and in-house counsel work with legal service providers such as Quislex?5. How would you suggest firms discuss and get client approval for the use of outside legal services?Moderator:@Sachin Gupta - Knowledge Management Attorney – Data & Technology Transactions, Latham & Watkins LLPSpeaker:Bobby Coppola - VP of Legal Solutions and Strategic Growth, Quislex
Recorded on 04-01-2022
Friday Apr 01, 2022
Understanding Information Governance: What it is and Why is it So Important
Friday Apr 01, 2022
Friday Apr 01, 2022
Information Governance…we hear this term all the time in legal, but what does it really mean? Is it referring to controlling the stream of information inside a law firm or law department, or outside one? And what methods are being utilized in today’s law firms and law departments to govern this often critical information?In this interview session, we will discuss what the term actually means and what effects it can have on firm attorneys and staff. Finally, we’ll learn why having an IG policy is so vital to clients and firms alike.
Moderator:@John Graves - Training Support Specialist, Winstead PC
Speaker:@Jeffrey Sharer - President and CEO, LexShift Recorded on 04-01-2022
Thursday Mar 31, 2022
Change Management In a Virtual World
Thursday Mar 31, 2022
Thursday Mar 31, 2022
Change management is a critical part of any successful project or initiative. With so much change happening both in the legal industry and in the world as a whole, a good change management program has never been more important, especially if your firm expects to continue with a hybrid work model into the foreseeable future.In this podcast, we’ll talk to Sharon Ford, Change Management Manager at Perkins Coie, about how to think about change management in a hybrid workplace.Questions that Holly will ask Sharon:1. Over the past two years, people have gone through a tremendous amount of change. Does the pace of change in the world at large impact how we talk about change internally to our stakeholders and end users?2. What are some aspects of change management that become more important when communicating with a hybrid workforce?3. What are some specific issues, or ‘gotchas’, that people involved in change management efforts may not realize will be problematic?4. A successful change management effort will always tailor the message to the audience. Has the way you think about different audiences changed in a hybrid environment?5. If you could provide listeners with one (or two!) takeaways for putting together a successful change management initiative in a hybrid environment, what would it be?Moderator:@Holly Hanna - KM Firm Solutions Manager, Perkins Coie LLPSpeaker:@Sharon Ford - Change Management Manager, Perkins Coie LLP
Recorded on 03-31-2022
Friday Feb 11, 2022
What Can We Learn from the US Army’s KM and Innovation Programs?
Friday Feb 11, 2022
Friday Feb 11, 2022
For all the differences between operating the military and working in private sector, there is one constant both realms share – innovating to remain relevant and foremost in their respective fields.In this podcast session, we will discuss how leaders across the U.S. Army are establishing knowledge management programs to enhance shared understanding, learning and decision-making. In addition, we will further explore how to apply the military’s approach to innovation to law firm KM processes.Moderator:@Amy Monaghan - Senior Practice Innovations Manager, Perkins CoieSpeaker:Andrew Bragg - Chief of Knowledge Management, U.S. European Command
Recorded on 02-11-2022