Training

Enterprise IT Support at Home

In this podcast session, the speakers will discuss changes, challenges, and approaches to supporting enterprise users at their homes.Helpful timeframe of questions asked/responses in the respective podcast: (00.39 - 2:37) "What are the Challenges of Supporting Enterprise Users Remotely?"(2:38 - 4:38) "Did everyone use Citrix and apply to everyone?"(4:40 - 6:18) "Talk about the scope of working remotely."(6:22 - 9:23) "Tell us what tools have you used to support the enterprise users at home when working remotely?" (9:23 - 10:38) "How about support on mobile devices and other devices like speed test, do either of you use these tools?"(10:39 - 13:24) "How do you support practices changed from moving from a enterprise office to home."(13:25-15:36) "What new knowledge or certifications have helped you cope with the changing environment?"(15:37 - 16:29) "What challenges remain?"(16:30 - 19:07) "What challenges remain on hardware?"(19:07 - 20:06) "Do either of you support remote printing?"(20:07 - 21:32) "Does time of day make a difference?"Moderator:
@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter
Speakers:@David Michel - Chief Information Officer - Becker & Poliakoff, PA@Frank Ziller - CIO, Frontline Managed Services 
​Recorded on 11-2-2021

How to Best Protect Yourself Against Rising Phishing and Smishing Tactics

In this brief podcast, we hope to bring continued awareness to current cybersecurity vulnerabilities and how cybercriminals are evolving to target individuals/businesses using legitimate-looking emails and social media messages.Moderator: @Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health​Speaker:​Marissa McDermid - Program Manager, Security Awareness, ResilienceRecorded on 10-28-2021
 
 

Common Security Worst Practices

This topic was one of ILTACON 2021's most popular conference sessions, and as security is a concern to many the original panel has reunited for a follow-up podcast.
Security is complex and when left without robust resources of money, knowledge, and people we sometimes revert to the ostrich head in the sand approach. Even though we try to do our best, we sometimes fall into bad habits.This podcast session is the opposite of sharing best practices . . . we will call out the absolute worst mistakes. Without mentioning any entity or name, we will discuss the criticality of certain practices. Our goal is to give you the opportunity to walk away with a private GOLD STAR or perhaps the feeling of "oh no, I do that and better fix that" without having to admit it to your peers.Moderator:@Corey Reitz - Cyber Assurance Architect, Sandia National LaboratoriesSpeakers: @James McKenna - Chief Information Officer, Fenwick & West LLPMelodi (Mel) Gates - Senior Legal Editor, Privacy & Data Security, Thomson Reuters@Rebecca Sattin - Chief Information Officer, Worldox@Robinson Roca - Practice Lead, Infrastructure Services, Helient Systems LLC@Heather Morrow -Director, Project Management & Training, Loeb & Loeb LLP.​Recorded on 10-21-2021

Session 301 - The Study Case #2: Use of Artificial Intelligence to Optimize the Lawyers Work (Human + Machine)

***Please note this podcast is in Spanish!
In this third part of the series, the idea is that the speaker talks about the benefits of using Artificial Intelligence to optimize the work of the lawyers in generating the first draft of any legal document that they have to create. *** Please know the podcast is in Spanish only. Moderator:@Rodolfo Christophersen -Sr. Manager, Head of Legal Operations, Mercado LibreSpeakers:Nicolas Vilela - Co-Founder & CEO, ZTZ TechPablo Balancini - CEO, LegalHub
Recorded on 07-26-2021​

Couples Counselling – Improving the Client and External Litigation Support Relationship: Part Two

In this podcast, we will share challenges and pain points in client/lit support relationships along with discussing innovation.Moderator: @Chris Acosta - Head of Firmwide e-Discovery Resources · ‎Morrison & Foerster LLPSpeaker:@Candi Smith, CEDS- Sr. Technology & eDiscovery Specialist, JabilRecorded on 5-20-2021

Houston - We Have a Vulnerability! Now What?

You’ve received an alert that you have a critical vulnerability within your environment. Now what? Is relying on the alerted risk rating and score sufficient? In this podcast session, the speaker will discuss what needs to be done after the vulnerability has been identified to assist you in understanding the risk to your firm and ensuring the risks are dealt with appropriately and in accordance with your firms risk management strategy.Moderator:@David Whale - ​Director Information Security , Fasken Martineau Dumoulin LLPSpeaker:Jon Rohrich - Cybersecurity Technical Architect, ‎Microsoft​
Recorded on 5-17-2021

Data Retention – How Do Law Firms Get Away from Keeping Everything Forever

Without information, law firms wouldn’t exist. Information is front and center and critical to everything we do. As Law firms progress further down their digital road maps, it presents us with an opportunity to revisit our retention requirements and strategies to ensure they’re still relevant.In this podcast session, the speaker will offer best practice recommendations for law firm data retention. Are we better to keep more or less? What must we keep and for how long? How do we get to a place where we’re only retain the minimal data footprint required?Moderator:@David Whale, Director Information Security , Fasken Martineau Dumoulin LLPSpeaker:@John Churchill, Records Department Manager, Nelson MullinsRecorded on 05-06-2021

Talking to Lawyers Series: Collections - Part 1

Join us in learning the perspectives of three eDiscovery practitioners on two common scenarios that lawyers may encounter. In this podcast, we will focus on collection and potential ways to reduce the amount of data collected. All opinions or personal views expressed are their own and not those of their organizations. As the title mentions, this will be a series of podcasts highlighting practical considerations when talking to your lawyers about data. Our next topic will address Volume & Cost (Processing and Review). We encourage you to follow the series and provide feedback in the evaluation link below! Podcast Moderator@Charles NealPodcast Guests@Jennifer Bernstein@Kate Collum@Cameron Herzog​​​​

Litigation Support/eDiscovery Considerations During Mergers

Please enjoy this podcast that will discuss key litigation support/eDiscovery considerations during mergers.
Specifically, the podcast will cover the following key considerations:Business continuity for electronic discovery to support firm/corporation needs
Technology and software
Data and documentation integration
Staff and roles
Normalization of operating procedures
The Soft Skills (this will be an underlying theme across the 5 topics above)
Speakers:@Richard Brooman - Litigation Support Senior Manager, Saul Ewing Arnstein & Lehr LLP@Steven Heitz - Litigation Technology Manager, Troutman Pepper eMerge LLCRecorded on 1/14/2021

Tips in How to Help Attorney's Excel with MS Teams from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Microsoft Teams. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator/Speaker:@Josh Lazar, ​Chief Information Officer, 18th Judicial Circuit, Florida Recorded on 7-14-2020

Tips in How to Help Attorney's Excel With Zoom from Working from Home

Given the current times, many of us find ourselves working remotely due to COVID-19. It can be challenging for attorneys to use various video conferencing tools such as Zoom. This micro-learning podcast session, will share some tips and best practices to help make this a smoother and more efficient process.Moderator:@Josh Lazar, Chief Information Officer. 18th Judicial Court, Florida Speaker:@Lucas Schnoebelen, Learning & Development Manager, Shook, Hardy & Bacon L.L.P ​​​​Recorded on 7-14-2020